White Papers, Case Studies & Webinars


View all Topics View by Company

Globe case study: increasing carrier billing revenue with Fortumo

This case study looks at how Globe has increased its revenue from its digital content through carrier billing in partnership with Fortumo: both by enabling server-to-server payments to merchants like Spotify, as well as enabling carrier billing through Fortumos turnkey products for Badoo, Viber, Game Insight and others.

Type: Case Study

Sponsor: Fortumo


Three things to think about when bringing chatbots in your bank

Artificial intelligence (AI) is a hot topic, and companies everywhere are exploring how this technology can help to enhance the customer experience. The banking software company Auriga has published a whitepaper to explain what the financial industry needs to keep in mind when implementing AI-powered chat bots.

Type: White Paper

Sponsor: Auriga


FSS ATM Monitoring Services

ATMs are critical self-service channels and it is imperative for banks to effectively monitor and manage these assets to ensure business continuity.

Type: White Paper

Sponsor: FSS


Carrier billing in India - 2017 market report by Fortumo

Adopting alternative payments is one of the key challenges for merchants looking to expand their user base and revenue in India. This market report aims to help merchants in solving that challenge by providing information on carrier billing in the country.

Type: White Paper

Sponsor: Fortumo


How to Integrate With Apple Pay

Apple Pay is the mobile payment and digital wallet service from Apple that lets users make payments using an iPhone, Apple Watch, iPad or Mac. It was first launched in the US in October 2014, and has since rolled out in more than 20 countries worldwide.

Type: White Paper

Sponsor: Rambus


What is Apple Pay & How Does it Work?

Apple’s corporate history demonstrates a proven ability to shape consumer demand and drive mass adoption. The launch of Apple Pay in 2014, therefore, brought mobile contactless payments firmly into the mainstream.

Type: White Paper

Sponsor: Rambus


PCI DSS Compliance: A Complex But Achievable Aim

Complying with the latest version of the PCI DSS may seem like a daunting task, but you can reduce this burden and the scope of your own compliance requirements by working with a partner who is a level 1 PCI DSS certified service provider. Find out more by downloading this new infographic.

Type: Infographic

Sponsor: Transaction Network Services


TNS Report Reveals Significant Global Variations in ATM Usage

A new report being published today by Transaction Network Services (TNS) has revealed that consumers in the US, UK and Australia exhibit different behaviors when using ATMs.

Type: White Paper

Sponsor: Transaction Network Services


Carrier billing in Asia: 2017 market report by Fortumo

This market report gives an overview of the carrier billing landscape of Asia covering Indonesia, Pakistan, Bangladesh, Philippines, Vietnam, Thailand, Myanmar, South Korea, Malaysia, Taiwan, Cambodia, Hong Kong and Singapore.

Type: White Paper

Sponsor: Fortumo


CMO's Path to Omnichannel Marketing: The Future of Enterprise Engagement

Omnichannel engagement will play a huge part in the next ten years in how marketers reach both customers and prospects. As beacons, wearables, and IoT gain popularity, marketers will face greater challenges in understanding their end-to-end journeys and driving conversions.

Type: White Paper

Sponsor: RedPoint Global Inc.


[WEBINAR] 2017 ATM and Self-Service Software Trends

Download this webinar to hear from Steve Hensley, vice president of sales at KAL and Suzanne Cluckey, editor of ATM Marketplace, as they discuss the 2017 edition of the ATM industry's most influential annual guide.

Type: Webinar

Sponsor: KAL ATM Software


Ransomware Attacks a Major Threat

Ransomware attacks have been increasing at an alarming rate and are now one of the main types of data breaches. Download this infographic for a more in-depth look at this new phenomenon.

Type: Infographic

Sponsor: Transaction Network Services


Criminals Targeting POS and Payments Data

Find out what types of data breaches happen most frequently and the countries being affected by downloading this new infographic. We look at denial of service, web application attacks and payment card skimming, POS vulnerabilities and identity theft, among others.

Type: Infographic

Sponsor: Transaction Network Services


New Data Breach Patterns Emerge

Data breaches have continued to hit the headlines. Download this new infographic which looks at some interesting updates from recent industry reports, including who the top perpetrators are, the tactics and motivations behind the attacks, and which industries are being targeted.

Type: Infographic

Sponsor: Transaction Network Services


Payment Card Data Security Perceptions Report

A new survey has revealed consumers have major concerns about the security of their payment card data. Download our new report which summarizes the key findings, including instore payments vs online, where responsibility lies and rates of fraudulent card use

Type: Case Study

Sponsor: Transaction Network Services


Carrier bundling for user acquisition and marketing

This white paper gives an overview of how digital merchants can acquire, monetize and retain users in emerging markets through carrier partnerships. Bundling products into the telco offering helps drive visibility, user growth and eventually revenue.

Type: White Paper

Sponsor: Fortumo


Could bank cashiers soon be replaced by chatbots?

The article looks at the current impact of artificial intelligence, the opportunities for the future and the steps needed to get there.

Type: White Paper

Sponsor: Auriga


Global ATM Survey Reveals Significant Regional Differences

ATMs are widely available around the world, however, usage appears to vary greatly. This new infographic looks at the results of a recent survey commissioned by TNS into how consumers use this technology. Download your copy now.

Type: Infographic

Sponsor: Transaction Network Services


Carrier billing in Western Europe: 2017 market report by Fortumo

This white paper profiles carrier billing in Germany, France, United Kingdom, Italy, Spain, Netherlands, Belgium, Greece, Portugal, Austria, Switzerland and Ireland.

Type: White Paper

Sponsor: Fortumo


Survey Reveals Payment Data Security Concerns

Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. We highlight issues for banks, acquirers, processors and merchants.

Type: Infographic

Sponsor: Transaction Network Services


ATMS: 50 Years Old and Still Going Strong?

It has been 50 years since the first ATM installation. This infographic explores the history of ATMs and looks at what the future may hold, including cardless devices, Bitcoin, person-to-person and other new and exciting applications.

Type: Infographic

Sponsor: Transaction Network Services


Carrier Billing – How to Convert Gamers into Buyers [Infographic]

The global gaming market is set to be worth over $118bn globally by 2019 and SLA Digital’s infographic details the key gaming growth markets and how Carrier Billing can be used by gaming companies to convert gamers into buyers.

Type: Infographic

Sponsor: SLA Digital


Preparing for PSD2: Exploring the Business and Technology Implications of the New Payment Services Directive

The European Commission’s revised Directive on Payment Services (PSD2) was designed to enhance consumer protection and convenience, improve the security of payment services and promote innovation and competition.

Type: White Paper

Sponsor: Advapay


[WEBINAR] Faster, Smarter, Cheaper: Top 7 Customer Experience Hacks for Retail

In this webinar, learn the top retail hacks to unlocking delightful experiences that bring shoppers back for more. Download now!

Type: Webinar

Sponsor: Salesforce


Giving Cardholders Control with Elan Mobile Services

Elan Financial Services has launched a suite of mobile services that allows cardholders of issuer banks and credit unions to control how their debit cards are used.

Type: White Paper

Sponsor: Elan Financial Services


cGate - Direct Mobile Billing Platform

cGate is a highly scalable and flexible payments gateway, integrating with any MNO system to provide a complete technical and business package covering all dimensions of direct carrier billing.

Type: White Paper

Sponsor: Infobip / Centili


Carrier Billing to 2020 – Looking to the Future of Carrier Billing

Carrier Billing has massive potential as a revenue stream for both Mobile Operators and content providers. Carrier Billing is a huge growth market, set to be worth over $25bn by 2020 with no signs of levelling off according to a report by Ovum.

Type: Special Report

Sponsor: SLA Digital


[WEBINAR] Why merchant-branded mobile payments is a successful approach to meeting consumer expectations

Adoption of device-based offerings have been tepid so far. Are you on the same page as your customers when it comes to mobile checkout? Download this webinar to find out.

Type: Webinar

Sponsor: IBM Corporation


The Internet of Things in the world of banking: potential or reality?

Auriga has launched its latest White Paper on the Internet of Things and its impact on the world of banking. The White Paper asks whether the Internet of Things is already a reality and highlights its huge estimated value of $14.4 trillion by 2022.

Type: White Paper

Sponsor: Auriga


Why the European Union is an Ideal Environment for Payment Institution Businesses

Within the EU, the UK has the least restricted business environment, the least restricted regulated marketplace and workforce, the largest international transport system, best communications, most widely spoken language, lowest top rate of personal taxation and the UK is the leading exporter of financial services.

Type: White Paper

Sponsor: Advapay


The challenge of digital transformation: Farewell to the traditional bank branch?

Is it time to say goodbye to the traditional bank branch? The phrase “branch of the future” is more popular than ever and in their latest White Paper, Auriga discuss what this means exactly in the context of the reduction of the number of branches in Western Europe.

Type: White Paper

Sponsor: Auriga


Key Benefits of Operating Turnkey Payment Business in European Union

Initiating a financial institution offers many challenges. See why many entrepreneurs are operating turnkey payment businesses without the need for a bank license.

Type: White Paper

Sponsor: Advapay


How Paydek has Become an Alternative to the Traditional Financial Institution

The Paydek payment institution (registration in FCA, Great Britain) being the master agent of Anelik.Ru international system of remittances, had no own information system, it was operating through the Anelik software. Learn how the payment institution is operating today.

Type: Case Study

Sponsor: Advapay


5 Best Practices for Turning Your Website into a Content Marketing Machine

Does your website leverage the best in content marketing practices to ensure potential clients look to you for solutions? 51 percent of B2B buyers rely more on content to research and make purchasing decisions than they did a year ago.

Type: White Paper

Sponsor: Networld Press


It is clear cash is here to stay, but banks need to improve their offering

As banks look to reduce costs wherever they can, they are removing branch staff and replacing them with ATMs and ASDs/ASSTs (Assisted Self-Service Devices/Assisted Self-Service Terminals). But just as important as lowering costs is customer loyalty, which is driven by customer service.

Type: White Paper

Sponsor: Auriga


FSS Hosted Payment Services - Case Study

FSS’ integrated ‘Payment-in-a-box’ solution delivers customer delight and enables seamless operations for a new age private sector bank.

Type: Case Study

Sponsor: FSS


ATM File Exchange Services - Case Study

FSS enables India's largest public sector bank reduce ATM management cost and supports timely resolution of customer disputes.

Type: Case Study

Sponsor: FSS


ATM Managed Services Case Study

FSS consistently ensures higher ATM uptime at lower cost. Leverages predictive modeling to deliver optimal cash efficiency ratio.

Type: Case Study

Sponsor: FSS


Smart ATMs: Getting the Most from Your ATMs

Are banks getting the most from their ATMs? Many institutions fail to take full advantage of the existing ATM infrastructure, though ATMs will continue to be the primary interface between people and their banks. Ensuring that this “old-fashioned” channel provides better customer experience is vital and can be done through Smart ATMs.

Type: White Paper

Sponsor: Auriga


It’s about people: Putting Relationships Back Into Banking

We believe that banks need to see technology as a way of enabling enhanced personal relationships. New technology is not a means of eradicating people, but as a way of enabling and empowering bank staff to do more, and serve customers better. The bank of the future will succeed because it has the very best technology and the very best people.

Type: White Paper

Sponsor: Auriga


Executive Brief: 2016 Mobile Payments State of the Industry

With comparative data for the U.S. going back to 2011 and the U.K. for the last two years, this report will give you insight into how quickly the industry can change. A shocking shift in consumer sentiments is revealed!

Type: White Paper

Sponsor: Mobile Payments Today


Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today


A successful omnichannel banking for a new branch model

The buzzwords in today’s banking industry are omnichannel, channel integration, cross-channel capabilities and a new branch model. Banks, big and small, are approaching a real revolution with the goals of improving customer experience and increasing efficiency.

Type: White Paper

Sponsor: Auriga


Mobile Payments Security 101

How merchants and mobile payment service providers can protect their users against mobile payments fraud.

Type: Guide

Sponsor: Mobile Payments Today


It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


WEBINAR: Attract and Retain Valuable Accounts with Mobile Card Services

Mobile services can help your institution attract millennials’ accounts and keep account holders who move out of footprint. This webinar will show you that it’s easier and more cost effective than you might realize to offer these services.

Type: Webinar

Sponsor: Elan Financial Services


Virtual Currency: The Next Disruptor in Payments

Virtual currency, such as Bitcoin, is the next disruptor in payments. Adoption is on the rise and consumers want places to spend their bitcoin.

Type: White Paper

Sponsor: Virtual Currency Today Summit


FSS Hosted Payment Services

The introduction of Payment Banks and Small Finance Banks in the Indian banking industry is expected to make banking services more accessible to everyone across the country.

Type: Brochure

Sponsor: FSS


FSS EFT Switching Services

Intensifying competition and technology-driven developments are compelling banks to add new channels, transaction sets and support new card types.

Type: Brochure

Sponsor: FSS


Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES