CONTINUE TO SITE »
or wait 15 seconds

White Papers, Case Studies & Webinars


View all Topics View by Company
Securing Faster Payments: Modernizing Account Validation

Securing Faster Payments: Modernizing Account Validation

In 2018 alone, ACH network volume reached nearly 23 billion payments –70 payments per person in the U.S. In the 12 months ending February 2019, payment volume across the ACH network increased 7.2%, reaching over 100 million ACH payments per banking day, a first for the ACH network. Account validation capabilities have not kept pace.

Type: White Paper

Sponsor: GIACT


Streamlining KYC: Best Practices in the Collection and Processing of Beneficial Owners

Streamlining KYC: Best Practices in the Collection and Processing of Beneficial Owners

FinCEN put into effect the most stringent KYC regulations to date requiring FIs to comply with new Customer Due Diligence standards on beneficial ownership, along with multiple FAQs on ID collection and verification. Still, FIs see the rule as opaque and are finding that the collection and processing of beneficial ownership information costly.

Type: White Paper

Sponsor: GIACT


The Evolution of New Account Fraud

The Evolution of New Account Fraud

According to a newly released white paper, commissioned by GIACT, and produced by Javelin Strategy & Research, new account fraud (NAF) is evolving. Fraudsters have piled into the digital channel and, with years of experience under their belts, they are diversifying their targets and tactics.

Type: White Paper

Sponsor: GIACT


The Hidden Costs of Synthetic Identity Fraud

The Hidden Costs of Synthetic Identity Fraud

Synthetic identity fraud (SIF) schemes create identities out of real and fake personally identifiable information. These schemes are difficult to detect as they combine valid information with fictitious e-mail and social media accounts. For businesses relying on static PII as a fraud stopgap, SIF accounts is hard to difficult to interdict.

Type: White Paper

Sponsor: GIACT


How to deliver the seamless bank experience your account holders expect

How to deliver the seamless bank experience your account holders expect

A survey of U.S. consumers indicated that 86% of bank account holders expect a seamless experience across channels and devices when conducting banking activities.

Type: White Paper

Sponsor: ATMmarketplace.com


How to choose the right payment processor for your business

How to choose the right payment processor for your business

Payment processors can make running your business easier. But it’s up to you to make the right investment and select the one that will best suit your needs and make your customers happy.

Type: White Paper

Sponsor: Mobile Payments Today


Social media payments: An ally or adversary of banks

Social media payments: An ally or adversary of banks

Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation. However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors.

Type: White Paper

Sponsor: Mobile Payments Today


Merging digital and in-person services for the next generation of banking customers

Merging digital and in-person services for the next generation of banking customers

It’s important for banks to understand the demands of Gen Z consumers and plan ahead, in order to provide the services and capabilities that this next wave of consumers have already come to expect.

Type: White Paper

Sponsor: Mobile Payments Today


Implementing alternative payment methods at the pump

Implementing alternative payment methods at the pump

It’s clear that consumers want more payment choices. And this extends to paying at the fuel pump. But while merchants, including gas station owners, are keen to give their customers new ways to pay, there are a number of challenges they need to overcome.

Type: White Paper

Sponsor: Mobile Payments Today


FSS Pay Connect

FSS Pay Connect

Instant represents the new norm for payments. Find out how FSS Pay Connect can help PSPs seamlessly on board onto the world of Instant Payments and generate new revenue streams.

Type: White Paper

Sponsor: FSS


How open banking enables the digital economy

How open banking enables the digital economy

Open banking represents a huge opportunity for financial institutions. By creating ecosystems to develop new customer propositions and generate new revenue streams, banks will be better able to compete with third-party players and big tech like Amazon.

Type: White Paper

Sponsor: ATMmarketplace.com


How video technology and AI are changing the way we bank

How video technology and AI are changing the way we bank

With technology, one plus one is often greater than two. AI and video technologies complement one another perfectly, and combining them can deliver tremendous value to any financial institution.

Type: White Paper

Sponsor: ATMmarketplace.com


How retailers can fine tune the click-and-collect experience for shoppers

How retailers can fine tune the click-and-collect experience for shoppers

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer preferences also demonstrates a desire by many to combine both shopping experiences. Enter: click and collect.

Type: White Paper

Sponsor: RetailCustomerExperience.com


How banks can ensure high availability for today’s technology

How banks can ensure high availability for today’s technology

The need for high availability in banking systems is clear, and has become even more of a priority in a more digitally focused environment where a 24/7 service and instant payments are a minimum requirement rather than an added bonus.

Type: White Paper

Sponsor: ATMmarketplace.com


Artificial Intelligence: How AI is changing the banking industry

Artificial Intelligence: How AI is changing the banking industry

Artificial Intelligence (AI) in banking can be used to establish more meaningful conversations with customers by solving real problems and managing finances.

Type: White Paper

Sponsor: ATMmarketplace.com


How retailers use AR, VR and 3D to enhance product visualization

How retailers use AR, VR and 3D to enhance product visualization

Augmented reality (AR), virtual reality (VR), and 3D product visualizations can help e-commerce retailers enhance the customer experience, increase sales and decrease returns.

Type: White Paper

Sponsor: RetailCustomerExperience.com


Valyou Case Study: On a mission to empower migrant workers

Valyou Case Study: On a mission to empower migrant workers

Find out how with the first year of their platform launch, Valyou saw 66% growth in their customer base, and now entering its third year of operation, has never had a moment of downtime.

Type: Case Study

Sponsor: Telepin Software


5 things traditional banks must do to combat non-traditional competitors

5 things traditional banks must do to combat non-traditional competitors

While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs.

Type: White Paper

Sponsor: ATMmarketplace.com


3 ways to improve the retail app shopping experience

3 ways to improve the retail app shopping experience

With mobile apps poised to become the de facto digital shopping channel, retailers can no longer treat them as an afterthought or merely an extension of the website experience.

Type: White Paper

Sponsor: RetailCustomerExperience.com


Digital Signage & the Internet of Things

Digital Signage & the Internet of Things

Digital displays are no longer the passive carriers of content. IoT devices are allowing displays to make content decisions in real time, while providing deployers with a treasure trove of data.

Type: Special Report

Sponsor: Arm


4 ways banks and credit unions can stay ahead of fintech startups

4 ways banks and credit unions can stay ahead of fintech startups

With the intensifying competition from fintech startups, financial institutions need to step up their game, especially when it comes to digital, or they risk losing ground to these newcomers.

Type: White Paper

Sponsor: ATMmarketplace.com


4 keys to a successful retail digital engagement strategy

4 keys to a successful retail digital engagement strategy

As digital channel growth shows no sign of slowing down, it represents a significant revenue opportunity for brands, retailers and other consumer-facing businesses. But what does an effective strategy look like and how can businesses successfully create and execute against it?

Type: White Paper

Sponsor: RetailCustomerExperience.com


Building a Future-Ready Billing and Settlement System

Building a Future-Ready Billing and Settlement System

FSS helps a leading processor in Jordan to modernize its billing and settlement infrastructure.

Type: White Paper

Sponsor: FSS


Popular Standards for IoT & M2M

Popular Standards for IoT & M2M

This report shares some of the current, most popular standards that companies are considering for new IoT and M2M deployments. You'll also see what the future holds with 5g connectivity.

Type: Infographic

Sponsor: Arm


Achieving Compliance in Record Time - AADHAAR TOKEN GATEWAY

Achieving Compliance in Record Time - AADHAAR TOKEN GATEWAY

India’s leading bank leverages FSS Aadhaar Token Gateway to tokenize 5M Aadhaar records and protect customer data against breaches. Learn more!

Type: White Paper

Sponsor: FSS


Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

Type: Special Report

Sponsor: Arm


Shape Shifting: Future Trends Transforming Online Payments

Shape Shifting: Future Trends Transforming Online Payments

A rapid transformation is at play in the world of digital payments. FSS examines key trends reshaping online payments.

Type: White Paper

Sponsor: FSS


Deepening The Banking Customer Relationship Through Voice Commerce

Deepening The Banking Customer Relationship Through Voice Commerce

Through Voice Commerce banks can solidify customer relationships and deepen engagement. Learn how you can capitalize on the new wave.

Type: White Paper

Sponsor: FSS


New Trends in Forex Prepaid Cards

New Trends in Forex Prepaid Cards

Prepaid forex cards are a popular payment instrument among frequent international travelers. Learn how you can differentiate your prepaid forex card programs.

Type: White Paper

Sponsor: FSS


Mobile Money Platforms: More than just payments

Mobile Money Platforms: More than just payments

Companies around the world work with partners to build, launch, and manage complete platforms, customizing systems to meet evolving market demands. executing on revenue goals — to build their businesses. But it’s more than just a business. Read our end-user stories to explore the impact of enabling digital commerce in a variety of communities.

Type: eBook

Sponsor: Telepin Software


Intelligent Devices: A Guide to IoT Applications for Retail Device Manufacturers

Intelligent Devices: A Guide to IoT Applications for Retail Device Manufacturers

Retailers are increasingly incorporating Internet-of-Things devices into store operations, but delivering on the value proposition requires dependable connectivity.

Type: Special Report

Sponsor: Arm


FSS Digital Banking Case study

FSS Digital Banking Case study

Engaging customers over digital channels has become table stakes in financial services, A leading bank in India has deployed Mobile Pay, our Digital Banking Solution, to build an expansive partner ecosystem to engage customers and achieve services differentiation.

Type: Case Study

Sponsor: FSS


How Best to Deploy, Scale, and Manage Global IoT Solutions

How Best to Deploy, Scale, and Manage Global IoT Solutions

Effective connectivity management is key to a successful IoT deployment. With effective connectivity management, every connection can be managed and secured throughout its lifecycle – from device onboarding, provisioning and updates, through to end-of-life decommissioning

Type: White Paper

Sponsor: Arm


FSS Payment Gateway Trends – 2018

FSS Payment Gateway Trends – 2018

FSS Payment Gateway maintained a strong growth trajectory in 2018, processing 790M transactions amounting to USD 18B in value.

Type: White Paper

Sponsor: FSS


IoT Connectivity & Customer Experience

IoT Connectivity & Customer Experience

Learn more about how IoT connectivity already plays a key role in delivering increased personalization and convenience to the customer experience. Benefiting from the flexibility and simplicity of a fully managed cellular IoT connectivity service, retailers can operate anywhere, any time. 

Type: White Paper

Sponsor: Arm


FSS CMS : Enabling Success for United States’ Largest Prepaid Processor

FSS CMS : Enabling Success for United States’ Largest Prepaid Processor

FSS Card Management System has enabled a leading prepaid processor in the US to differentiate its card offerings and stay ahead of the curve.

Type: White Paper

Sponsor: FSS


FSS 3D Secure- Win Customer Trust with Adaptive Authentication

FSS 3D Secure- Win Customer Trust with Adaptive Authentication

FSS award-winning Secure3D, modelled on EMVCO 3D Secure 2.0 guidelines, transparently authenticates card not present transactions.

Type: White Paper

Sponsor: FSS


Cathy Rumints Impact Story: The Solar Mamas

Cathy Rumints Impact Story: The Solar Mamas

Shining a light on solar energy loans in rural Papua New Guinea: Read an incredible example of how, through mobile banking, unbanked families can be introduced to the concept of banking and its benefits.

Type: Case Study

Sponsor: Telepin Software


John Santos Impact Story: International money transfers made easy

John Santos Impact Story: International money transfers made easy

Mobile money changes the game for Filipinos living abroad: Read a real-world example of how, through mobile banking, international transfers has been easy, fast, and reliable. 

Type: Case Study

Sponsor: Telepin Software


Digicel Case Study: Mobile wallet helps reach unbanked and underbanked customers

Digicel Case Study: Mobile wallet helps reach unbanked and underbanked customers

The largest mobile service provider in the Caribbean and South Pacific used mobile transactions to reach unbanked and underbanked customers -- Telepin was able to help Digicel reduce operational costs and increase revenue. Read the full case study to learn how.

Type: Case Study

Sponsor: Telepin Software


Tigo Case Study: Seamless Transition to Faster Service

Tigo Case Study: Seamless Transition to Faster Service

In Tanzania, Telepin transparently replaced an existing mobile money platform and helped Tigo Tanzania drive revenue growth — actually doubling Tigo Tanzania’s transactions per second, and provided them with a platform that can support their growth. Read the full case study to learn how.

Type: Case Study

Sponsor: Telepin Software


Singapore Case Study: One Wallet. Multiple Uses.

Singapore Case Study: One Wallet. Multiple Uses.

This case study focuses on how Telepin was able to help a large Singapore telecommunications company provide mobile financial services to an economically diverse clientel.

Type: Case Study

Sponsor: Telepin Software


Mobile Money and the Global Fight Against Poverty

Mobile Money and the Global Fight Against Poverty

When poor households have access to the digital economy through mobile money technology, they have the key to ending their poverty.

Type: White Paper

Sponsor: Telepin Software


Elevate the Customer Experience

Elevate the Customer Experience

Two Events. One Goal – Elevate the Customer Experience. We bringing two leading customer experience events to one place! The Interactive Customer Experience Summit is about looking at the interactive tech that is elevating the customer experience. CONNECT: The Mobile CX Summit is about learning how mobile has helped to boost customer experience.

Type: Infographic

Sponsor: Interactive Customer Experience Summit (ICX Summit)


3D Secure : Getting Ready for Strong Customer Authentication

3D Secure : Getting Ready for Strong Customer Authentication

The RTS Strong Customer Authentication Guidelines will come into force in Europe in 2019. FSS Secure3D can help you get ready.

Type: White Paper

Sponsor: FSS


3DS 2.0 - A Stepped up approach to Payment Authentication

3DS 2.0 - A Stepped up approach to Payment Authentication

3D Secure 2.0, a risk-based approach to authentication, can help issuers mitigate fraud and deliver a fast-lane, frictionless checkout experience to customers.

Type: White Paper

Sponsor: FSS


USA Remote Card Fraud Trends

USA Remote Card Fraud Trends

In USA card fraud is shifting from in-person fraud to remote fraud. View our latest infographic.

Type: Infographic

Sponsor: FSS


Top Concerns about Using Payment Authentication

Top Concerns about Using Payment Authentication

Current cardholder authentication approaches to combat card not present fraud introduces friction in the transaction process. View our latest infographic on CNP Trends in the Middle East and how FSS ACS 2.0 can help.

Type: Infographic

Sponsor: FSS


Europe Card Not Present Fraud Trends

Europe Card Not Present Fraud Trends

CNP fraud contributes 73% to total card fraud in Europe . View our latest infographic to learn more.

Type: Infographic

Sponsor: FSS


PoS Payment Trends in Europe

PoS Payment Trends in Europe

In the Euro Area, there is huge room for growth for card transactions at POS.

Type: Infographic

Sponsor: FSS


Get the latest news & insights


News

Resources

Trending