How Scotiabank ensures an easy customer experience at the ATM

 
Dec. 15, 2016

When it comes to the ideal banking experience for the average customer, "the faster, the better," says Jorge Lemus,  vice president of international banking payments at Scotiabank. 

This is where he believes technology can play a crucial role. At the recent Bank Customer Experience Summit in Chicago, Lemus described how Scotiabank has refined its focus on ATM technology in order to accommodate customer needs and ensure a seamless, expedited experience for every customer, every time.


Topics: ATMs, Mobile Banking, Trends / Statistics


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