It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)




There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet

The shift to mobile payments is underway, especially now that Apple is encouraging customers to pull out their smartphones instead of their old leather wallets every time they pay. But the possibilities for brands to capitalize on the mobile wallet revolution extend far beyond payments.

Type: Presentation

Sponsor: LevelUp




mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


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FEATURES


Are in-car payments innovative?

Their success will likely hinge on the same issues as mobile payments — consumer adoption and acceptance.

Amazon Go's impact on payments, self-checkout

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store.

Mobile payments and kiosks: The perfect match?

Smartphones are driving an e-commerce revolution. While mobile payments can adversely affect the need for kiosks in some situations, most industry observers see mobile payments as another payment option that kiosk operators need to consider to meet consumer buying habits.

Mobile payments help Sweden's move to a cashless society

All the signs seem to point to Sweden becoming an entirely cash-free country. However, the phasing out of a payment method that has been in use for centuries will not be simple, and it's possible that the country will never become truly cashless.

Retailers tap the power of mobile apps during holiday season

Here's a reason for retailers to be "appy" this holiday season: Purchases made on mobile apps more than doubled in 2015, to nearly $50 billion. We look at holiday-specific shopper apps and how retailers can parlay these concepts into direct spending online and in the store.

Mobile Payments Today: 2016 in review

Was 2016 the year of mobile payments?

Digital gift cards a hit this holiday season

A First Data study reveals e-gift card usage is on the climb, driven by those ages 18 to 34. The biggest card buyers are those ages 35 to 54. The main reason is convenience.

Gift cards, rewards coming to Apple Pay thanks to Blackhawk Network technology

Blackhawk's Digital Pass technology enables the integration of gift cards, e-gifts, loyalty cards and rewards programs with Apple Pay.

Mobile Payments Today: November's best reads

It's time for a look back at November's most-read articles on Mobile Payments Today.

OmnyPay finds its showcase with Kohl's Pay

OnmyPay debuted in 2014, but lacked the big-name retailer it craved to show off its capabilities. That changed last month when Kohl's added a mobile payments component to its app.

Loyalty could attract US millennials to mobile payments

Tony Rose, the director of mobile product management for Vantiv, discusses how rewards might be the best way to attract this demographic to use their smartphones to pay.

Creating loyalty, engagement and influence through mobile payments

Talbott Roche, the CEO and president of Blackhawk Network, discusses some ways smart brands are leveraging mobile payments systems through branded value to influence consumers' choices, generate engagement and create loyalty.

Samsung Pay first 'Pay' to add system-specific rewards program

Samsung Rewards is structured like a typical credit card rewards program with a few bonuses here and there.

Here comes Citi Pay

Citi is the latest financial institution to come to the market with a digital wallet service.

Talking With: Samsung's Haley Kim about Samsung Pay, merchant collaborations, market competition

Mobile Payments Today recently spoke with Samsung about everything Samsung Pay.

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August 18-20, 2014 | Chicago

think mobile first.

CONNECT: Mobile Innovation Summit will explore the many opportunities that retail and restaurant enterprises have for leveraging mobile and digital channels to build their brands, increase sales and improve customer engagement, experience and loyalty. During this event, you will network, share ideas and learn from the brightest minds in the industry.


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