Foundation for Digital Transformation - Optimized User Experience & Network Readiness

Foundation for Digital Transformation - Optimized User Experience & Network Readiness

A recent IT executive survey conducted by EIQ for InfoVista revealed that while consumer industries pay attention to digital transformation initiatives, they need to place equal importance on backend processes and tools to support digital transformation. These process include network readiness, cloud migration, and security.

Type: Special Report

Sponsor: InfoVista


KBC Bank Increases Productivity & Reduces Costs with Skype for Business

KBC Bank Increases Productivity & Reduces Costs with Skype for Business

With Ipanema, KBC delivers excellent quality of experience to Skype for Business and Microsoft Office 365 users, increasing productivity and reducing telecom costs by 20%. Strong user adoption resulted in supporting 140k sessions a week across 15k users and boosted teleworking capability.

Type: Case Study

Sponsor: InfoVista


Survey Reveals Variations in Card Use at Unattended Terminals | Kiosks | POS | Meters | Vending

Survey Reveals Variations in Card Use at Unattended Terminals | Kiosks | POS | Meters | Vending

This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment.

Type: Infographic

Sponsor: Transaction Network Services


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PayPal eyes servicing SMBs with $2.2B iZettle acquisition

PayPal eyes servicing SMBs with $2.2B iZettle acquisition

PayPal made the largest acquisition in its history Thursday when it announced an agreement to purchase iZettle, commonly referred to as the European Square.

Talking With: Alipay's Souheil Badran about merchant partnerships, consumers' needs

Talking With: Alipay's Souheil Badran about merchant partnerships, consumers' needs

Souheil Badran has been the face of Alipay in North America as the company continues to expand merchant acceptance in Canada and the U.S. to keep pace with the growing number of tourists visiting popular tourist cities every year.

Retailers and the move toward a mobile, cashierless checkout experience

Retailers and the move toward a mobile, cashierless checkout experience

Tom Chittenden, vice president and general manager of retail solutions, NCR Corp., writes about how the reinvention happening in retail is pushing more merchants towards the cashierless model.

Perception doesn't match reality in the US payments industry

Perception doesn't match reality in the US payments industry

Bank of America's Head of Digital Banking Michelle Moore and PayPal CEO Dan Schulman each made separate comments the past couple of weeks about the future of digital payments in the U.S. The problem is that right now, they're way off.

Mobile Payments Today: April's best reads

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read content on the site.

The wait is over: Why real-time redemption makes loyalty better

The wait is over: Why real-time redemption makes loyalty better

Julian Wallis, the retail director at Rambus, believes better value-added services can help retailers reverse declining revenue growth.

The challenges facing cashierless shopping

The challenges facing cashierless shopping

While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead with cashierless checkout and why consumer response is a key part of potential success.

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of executives on a panel at the recent Oracle Industry Connect in New York City.

Mobile payments can redefine the customer experience for unattended retail

Mobile payments can redefine the customer experience for unattended retail

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology innovations — namely mobile payments — are impacting customer expectations.

Mobile Payments Today: March's best reads

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Unattended retail struggles with mobile payments acceptance

Unattended retail struggles with mobile payments acceptance

Mobile payments continue to expand, making it important for operators of unattended retail equipment to invest in the technology. A speaker at the National Automatic Merchandising Association show in Las Vegas urged his fellow industry executives to get on board with the trend.

Connected screens are revolutionizing payments

Connected screens are revolutionizing payments

Chris Tyghe, vice president of strategic development at Ingenico Group Canada, discusses how payments will become an integral part of the IoT experience in the coming years.

Macy's overhauls mobile app in face of rising consumer expectations

Macy's overhauls mobile app in face of rising consumer expectations

Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and a virtual furniture design experience.

CONNECT Summit to tackle emerging technology's impact on restaurants, retail

CONNECT Summit to tackle emerging technology's impact on restaurants, retail

Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.

Payments companies make it easier for consumers, merchants to embrace cryptocurrencies

Payments companies make it easier for consumers, merchants to embrace cryptocurrencies

While most consumers today likely view bitcoin, bitcoin cash and alternatives such as Ethereum and Litecoin as assets, some payments companies in the past couple of months have announced plans for consumers to more easily use cryptocurrencies as payment, and merchants to accept them.

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August 18-20, 2014 | Chicago

think mobile first.

CONNECT: Mobile Innovation Summit will explore the many opportunities that retail and restaurant enterprises have for leveraging mobile and digital channels to build their brands, increase sales and improve customer engagement, experience and loyalty. During this event, you will network, share ideas and learn from the brightest minds in the industry.


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