How FIs are 'repurposing' technology in the branch

How FIs are 'repurposing' technology in the branch

At the 2016 BCX Summit, Julie Conroy of Aite Group discussed the movement among FIs to drive mundane branch transactions to self service devices.

Video: Retailers dive into technology at Interactive Customer Experience Summit

Video: Retailers dive into technology at Interactive Customer Experience Summit

The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.

How SeaWorld's mobile app enhances the guest experience

How SeaWorld's mobile app enhances the guest experience

Len Dudis describes SeaWorld's folio approach to guest payments via its mobile app.

FIS executive discusses the convergence of mobile and ATMs

FIS executive discusses the convergence of mobile and ATMs

Company claims more than 27 million mobile banking customers as it tries to find the best experience for users.

Debate: Is cash an impediment to the world economy?

Debate: Is cash an impediment to the world economy?

“There needs to be a move beyond cash in order for the vast majority of the people in the world to become full working participants in, and beneficiaries of, the economic system,” said Leland Englebardt, group head, global network products...

Easy card loading is a necessity in mobile wallets

Easy card loading is a necessity in mobile wallets

George Wallner (founder of Hypercom) explains the feature every mobile payment provider must build into its digital wallet. (From the ATM & Mobile Executive Summit.)

My 3-month experiment paying for everything by phone

My 3-month experiment paying for everything by phone

George Wallner says people were wowed when he whipped out his phone instead of a card, but are "cool" and "convenient" enough to establish a new mode of payment? "The real value is an entirely new environment is being created," George concludes. (At the ATM & Mobile Executive Summit.)

PIN debit already developed for mobile

PIN debit already developed for mobile

George Wallner describes the simple one-step PIN solution already developed by the mobile industry. (From the ATM & Mobile Executive Summit.)

A bigger issue than payment security

A bigger issue than payment security

"It's not true that security is paramount," says George Wallner, CTO of Loop. (From the ATM & Mobile Executive Summit.)

Successful mobile wallets of the future

Successful mobile wallets of the future

"Think of the wallet of the future as an operating system," says George Wallner. "Today when you talk to the major card issuers, they all have wallet aspirations." But they're wrong in how they think about the wallet, he says. (From the ATM & Mobile Executive Summit.)

The promise of a true mobile wallet

The promise of a true mobile wallet

"Today ... the mobile phone is handier than your wallet," says George Wallner, CTO of Loop. Wallner then describes the best use case for a mobile wallet. (From his keynote at the ATM & Mobile Executive Summit in Washington, D.C.)

Will cards be replaced by mobile?

Will cards be replaced by mobile?

Dave Willis of Navy Federal Credit Union defends his position on the card/mobile/cash consumer debate. "It's not just the Millennials," he adds, referring to the demographic increase in mobile usage. "It's all of us." (From a panel at the ATM & Mobile Executive Summit.)

Mike Lee: 3 payment game-changers driving mobile

Mike Lee: 3 payment game-changers driving mobile

Mike Lee, CEO of ATMIA, participated in a debate at the recent ATM & Mobile Executive Summit in Washington D.C. "It's reached a point where you innovate or die," he said. According to Mike, different types of cardless ATM transactions are quickly rising around the world.

Jumio CMO discusses device-based mobile wallets

Jumio CMO discusses device-based mobile wallets

Jumio is a next-generation credentials management company. In this video, recorded during the Money2020 conference in Las Vegas, Jumio CMO Marc Barach discusses the disheveled state of mobile wallets and why the company believes its new Port solution, a device-based mobile wallet, is preferable to app-based wallets.

Are your customers really who they say they are?

Are your customers really who they say they are?

The first step to knowing your customer: Know Jumio. Jumio’s ID ver­i­fi­ca­tion technology, Netverify, pro­vides you with real-time ID verification. Turn your customer’s smart-phone or com­puter into an ID scan­ning ter­minal that makes it fast and easy to cap­ture and...

Mobile money and women's issues: Pakistan

Mobile money and women's issues: Pakistan

Nimrah Karim, Associate Consultant, ShoreBank International and field researcher for Bankable Frontier Associates discusses some of her findings in Pakistan.

No ATM card required: Just flash your phone

No ATM card required: Just flash your phone

A mobile application from Wincor Nixdorf allows the bank customer to prestage a cash withdrawal on a smartphone. The app creates a token that is sent to the mobile user's phone. The customer can then go to the ATM of...

How Isis works

How Isis works

In preparation for its grand unveiling later this year, Isis has been all over. The company recently released this promotional video showing how the Isis Mobile Wallet works. 

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3 trends for 2018: Safer data, faster payments, better experiences