Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.
It's time for a look back at last month's most-read content on the site.
Executives from Caesars Entertainment, Guess?, McDonald's and Skogen's Festival Foods discussed mobile messaging at the recent CONNECT: The Mobile CX Summit in Chicago.
It's time for a look back at last month's most-read content on the site.
Newsletter will selectively curate content daily from among the top stories and information sources to bring readers the news they need to succeed in a fast-moving and highly competitive global economy.
It's time for a look back at last month's most-read content on the site.
It's time for a look back at last month's most-read content on the site.
Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.
It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.
Karen Katz, former president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big Show in January on boosting the retail mobile commerce customer experience.
Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom line. Fast casual Panera is also benefiting from the mobile tech evolution and new digital tools are paying for themselves in terms of sales growth.
Mobile Payments Today takes a look at the top blog posts in 2017.
Mobile Payments Today takes a look back at the top features on the site throughout the past year.
It's time for a look back at October's most-read articles and blog posts on Mobile Payments Today.
As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must consider whether such efforts help them acquire more customers to get them into storefronts more often while coaxing them to spend more money.
Mobile remote deposit capture is not the trendy feature it once was for banks. It's expected. Today, consumers desire a way for banks to help them make the best decisions with their money.
It's time for a look back at July's most-read articles and blog posts on Mobile Payments Today.
The Chicago-based mobile remittance service and app has quietly made a name for itself in a sector with several companies vying for a small share of a money transfer market worth billions of dollars.
Millions of Americans use smartphones for everyday tasks such as taking pictures, working out, or arranging transportation, yet mobile wallets have struggled to gain traction among consumers.
Amazon, Facebook and Google are driving what consumers expect in a digital environment.
Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.
It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.
When JP Morgan Chase acquired the Merchant Customer Exchange payments technology last month, a 5-year saga came to a bitter end. The payments industry, which has proven difficult to navigate and succeed in over the past decade, claimed another victim.
McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is the order of the future. But, chains must lay the groundwork for this major transition by preparing a foundation that helps them clear the potential hurdles and move on to future success.
Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.
Beacon technology has not been adopted by merchants as quickly as expected, yet changes to devices and strategy will spur 4.5 million active beacons in the U.S. by 2018.
While 84 percent of shoppers are using their smartphone for retail shopping purposes, retailers are facing more than a few obstacles when it comes to downloads of a branded app.
Companies are always looking for new ways to solidify their relationship with their customer base and grow. Some do a good job while others miss. New technology often helps, but is not always the answer.
If 2015 was a defining moment for mobile use in retail, then 2016 showed the industry what is possible as merchants continued to fine-tune their app experiences for consumers. And they will continue along that path well into 2017 and beyond.
Venmo has staked its claim as a verb, which says something about its ubiquity. Masterpass and Zelle? Not so much.
With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.
It's time for a look back at last month's most-read articles on Mobile Payments Today.
As airline passengers increasingly turn to smartphones and other mobile devices to book and manage their flights and related travel arrangements, airlines have the opportunity for significant new revenues.
Was 2016 the year of mobile payments?
OnmyPay debuted in 2014, but lacked the big-name retailer it craved to show off its capabilities. That changed last month when Kohl's added a mobile payments component to its app.
Theresa McEndree, vice president of marketing at Blackhawk Engagement Solutions, discusses how retailers are beginning to leverage egifts for more than just products to sell and are incorporating them into reward and rebate programs
The annual Money 20/20 conference starts Sunday, which means we're about to be hit with a lot of payments talk next week.
Mobile Payments Today Editor Will Hernandez takes a closer look at Bank of America's Trends in Consumer Mobility Report that reveals Hispanics are avid users of mobile for banking and payments.
Sam Cinquegrani, founder and CEO of ObjectWave Corp, writes about how marketers can leverage mobile devices in a contributed article to Mobile Payments Today.
Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.
At the recent CONNECT Mobile Innovation Summit, executives discussed how providing the best omnichannel experience should be a top priority.
No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other consumer-facing brand.
If there is one reason retailers must move forward with a mobile app strategy it’s this: consumers not paying in cash spend an average of 13 percent more when it’s a mobile payment experience.
Baron Concors, Shashank Saxena among the keynote speakers for the third annual executive event.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.
It's no surprise the ride-sharing service comes up a lot during discussions about personalization and customer interaction. That was a topic of conversation during multiple panels at two trade conferences in May.
A panel discussion at the ShopTalk conference in Las Vegas focused on the issues merchants face today as it relates to the mobile customer experience.
Kristian Gjerding, CEO of CellPoint Mobile, wrote a recent blog post about how airlines are missing out on potential revenue opportunities by not partnering with the likes Apple and Google.
It's time for a look back at April's most-read articles on Mobile Payments Today.
With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin' Donuts Card, either plastic or via the Dunkin' Mobile App.
It's time for a look back at the most-read articles on Mobile Payments Today in March, and what we can learn from them.
Providing consumers with a rewarding and successful digital experience can be tricky given integration hurdles that come into play.
Mobile World Congress may be over, but the dust is still settling from the biggest mobile event of the year.
It's time for a look back at the most-read articles on Mobile Payments Today in February, and what we can learn from them.
This renewed focus on the customer experience comes at a time when the smartphone, wearables and the Internet of Things become more relevant to consumers and retailers.
Kelly Passey, the EVP of business and product development at Access Development, believes providers still haven't given consumers a good reason to adopt mobile payments.
Will Hernandez, editor of Mobile Payments Today, had one thing on his mind after he watched PayPal's Super Bowl 50 commercial: hipsters.
The two-day event caters to bankers who want to transform their FI's culture, technology and environment in order to reach and retain a new generation of retail customers.
It's time for a look back at the most-read articles on Mobile Payments Today in January, and what we can learn from them.
This digitalized revolution is undoubtedly booming and the speed of current breakthroughs has no historical precedent, writes Xendpay Founder and CEO Rajesh Agrawal.
At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact with their favorite brands.
Near the end of 2015, many mainstream publications rushed to declare Apple's iBeacon technology a dud — even though it's been around only since 2013. But some industry insiders believe it's too early to pass judgment.
Will Hernandez, the editor for Mobile Payments Today, shares a recent shopping trip that made him think about the mobile experience in 2016. Here's a hint: it still needs work.
This was a question Mobile Payments Today attempted to answer last month during an hour-long Twitter Q&A session.
As payment services organizations continue to drive some of the biggest changes in global payments, how can companies determine which strategies will work best in the future?
Dan Glessner, the chief marketing officer at Quisk, wrote a blog post about how he sees things going down between banks and fintech startups in the future.
Executives gathered in Miami this week to discuss the smartphone's impact with millennials and the fast casual industry.
Executives from mobile commerce and marketing companies such as Facebook and Stripe gathered in New York City last week to discuss the current state of the mobile economy.
The point of sale is a valuable moment to boost a consumer's experience. If managed right it can also be a huge loyalty-boosting event.
Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.
Mobile Payments Today Editor Will Hernandez discusses some of the key points from this year's CONNECT Mobile Innovation Summit.
A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an increasingly difficult task when you consider the options available to merchants.
Ryan Carver, senior vice president of strategy and emerging brands at Lamour, gave the keynote address at Networld Media Group's CONNECT Mobile Innovation Summit and told attendees retailers need to connect with customers on their turf.
Mobile banking is on the rise, but how do financial institutions connect with consumers on a smaller screen?
The social media giants is adding the feature so its zillions of users can shop as they socialize and the move has industry watchers buzzing.
Best Buy, Target, and Wal-Mart were among the first major retailers to announce their support for the Merchant Customer Exchange. More than three years later, the proposed mobile payments system is still more an idea than an actual product.
A new industry survey seeks to understand the priorities, challenges and benefits that payments organizations will encounter as they undertake a "new and renew" transformation in payments.
Dan Glessner, the chief marketing officer at Quisk, wrote a blog post about his recent attendance at the MoneyConf in Belfast.
Pat Bakey, global retail EVP at SAP, encourages retailers to embrace smartphones as a way of life for their customers.
Alex Hum wrote his latest blog post about the power social media could have in regards to the retail digital transformation.
Mobile Payments Today Editor Will Hernandez shares his thoughts on the current market.
Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.
Company buys PayEase, which is one of 22 licensed payment processing companies in the country.
The partnership between the two companies gives small and medium-sized merchants another option for mobile point-of-sale services as Microsoft positions its newest tablet as a commerce device.
Consumer technology preferences are forcing merchants to rethink how they meet expectations.
Dan Kramer, the senior vice president of marketing and merchant services for SHAZAM, wrote about how new entrants in the marketplace can be successful.
Data breaches were a hot-button topic in 2014, maybe even more so than Apple Pay.
Tiago Soromenho, founder of Mozido's StickyStreet mobile loyalty solution, gives his view on why this is still a longstanding issue.
Rob Stringer, the vice president of marketing and product development for Cortex MCP, gives us another glimpse into why the coffee giant does loyalty right.
Consumers now more than ever are using their smartphones and tablets to shop on Thanksgiving, Black Friday and Cyber Monday.
The company is partnering with direct carrier biller Bango to enable consumers to buy physical items and charge them to their monthly mobile bill.
The mobile payments system diminishes the ability to track shopper behavior. This is among the reasons why some major retailers are not accepting it, writes the President and CEO of LoyaltyOne Inc. Bryan Pearson.
EMV migration in the U.S. has opened the door for a new entrant into the point-of-sale terminal industry.
Five payments executives discuss how this sector is changing the way it interacts with consumers through technology.
Ronald Herman, CEO and founder of Sionic Mobile, says having the ability to send relevant promotions, rewarding users with instant incentives and providing security thresholds are critical components of a mobile effort.
Company will expand outside of the U.K. and offer its mobile proximity services in Canada and the U.S., as Apple Pay, BLE beacons, EMV migration and HCE shake up both markets.
Lasse Andresen, CTO for multinational identity and access management software corporation ForgeRock, discusses how businesses can reach consumers across different channels.
Apple's mobile wallet gives merchant-branded prepaid cards a chance to compete with the card networks in the same space.
The company's CEO recently spoke with Mobile Payments Today about his work with the Merchant Customer Exchange, Subway and what the future holds for this industry.
QSR chain explores all possibilities to connect with its customers through their smartphones.
Now might be a good time for marketers to get to know Passbook better.
Steve Gurley, CEO and Chief Consultant for Pyrim Technologies, offers 10 questions to help one determine their level of understanding and preparedness for the coming mobile storm.
Jeff Zwelling, CEO of mobile marketing firm Convertro, discusses how smartphones play a role in how people interact with brands.
Rick Oglesby, senior research analyst for Double Diamond Payments Research, examines what Apple's recent announcement means for mobile payments.
Mobile Payments Today Editor Will Hernandez examines some challenges potentially facing the mobile wallet on Apple's new iPhone 6.
Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.
Mobile Payments Today Editor Will Hernandez reviews what has been an exciting week for the future of mobile payments.
The big message from this year's CONNECT Mobile Innovation Summit was not about retailers and restaurants deciding if mobile should be part of their digital efforts. Rather, it was about how brands should layer mobile into everything else they are doing.
Michelle Evans, senior consumer finance analyst at Euromonitor International, shares her key takeaways from last week's conference.
Brands are more concerned about creating the right overall mobile experience that will keep users coming back again and again.
Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.
In the opening session for the CONNECT Mobile Innovation Summit, Gartner vice president of research Michael McGuire shared his view of how retailers should approach mobile technology, as well as some new statistics on mobile usage.
Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.
The social network give brands the opportunity to spread their message and even the ability to nab some sales in the process.
Loyalty and mobile payment provider continues focus on QSR sector.
Executives from White Castle and Dave & Buster's gave their take on the issue at the NRA Show.
Boston-based company says customers increased spend after merchants integrated iBeacon.
CEO Ben Kaplan discusses the role gift cards can play in mobile payments.
Mobile-payment and loyalty provider opens its door to a new office.
Company executive sheds some light on merchant consortium's plans.
Wallet provider says 20,000 new activations happen daily.
Most Americans now own a smartphone and are using them to shop and eat out.
Mobile payments provider improves transaction model to lower costs for merchants.
Top retail analyst Nikki Baird will explore rapidly advancing technology and consumer tolerance for being tracked.
The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.
SAP study finds that most U.S. consumers use smartphones and tablets for research, but not final purchases.
Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.
Bluetooth Low Energy (BLE) and Near Field Communications (NFC) are playing a key role in helping mobile technologies redefine how businesses and consumers engage with one another.
Digital initiatives will help coffee chain navigate changing retail landscape, CEO says during earnings call.
At NRF, Square founder urges retailers to see receipts as communication channel for increasing customer engagement.
Mobile payments are well represented at the Big Show, at least in name.
Is NFC dead? Is EMV alive? Will BLE rule? And will you be assimilated? Our experts weigh in.
Canadian startup prepares to launch cash-based 'social commerce' platform.
Payments in isolation can't break the card habit, startup CEO says in business manifesto, but a mobile ecosystem might.
Take a look at the most popular mobile payments content from last month.
With holiday shopping in full swing, time's right for merchants to study the new Mobile Location Analytics Code of Conduct.
Dunn Bros pleased with early traction after rolling out mobile payments and loyalty app franchise-wide.
Co-founder of solutions provider Paydiant sees deal with world's largest restaurant chain as a 'market signaling event.'
During CETW talk on showrooming, Jack Philbin counsels retailers to embrace digital wallet's non-payment uses.
Pay-at-table app now helps merchants gather data to attract and retain customers.
Basic issues of privacy, security and consumer protection still apply, agency rep says at ATM and Mobile summit.
With more Millennials using smartphones to shop and eat, brands plan to double spending by 2015.
For merchants, the convergence of payments and marketing should bring in new customers, increase sales from existing customers and provide more customer data.
Merchants need not fear showrooming with the right app strategy.
Fast casuals and QSRs have options galore for turning mobile devices into loyalty machines.
As the National Restaurant Show lumbered into its third day, GrubHub and Seamless, two leading online ordering providers for independent restaurants, awakened the industry with a major announcement — a merger that would form the nation's largest network for mobile...
At a recent Digital Screenmedia Association event, marketers grappled with the challenges of integrating mobile.
Consumers depend on their smartphones while in-store, but that's not bad for merchants.
When I’m talking to prospective partners and customers today, I’m still surprised at how many of them don’t have a solid mobile payments strategy in place. Mobile is a global trillion-dollar market, and any doubts about its legitimacy ought to...
Writing clearly requires more effort than just writing; this becomes more evident the more complicated the subject. The Wall Street Journal provided a good example of that recently with its article "What's in Your Digital Wallet? Lucrative Data" The story...
With a new iPad app, the pharmacy chain makes mobile commerce a virtual experience.
Company predicts 10 percent of all U.S. sales will be through mobile by year's end.
Companies join forces to push LevelUp's payments and platform to Heartland's merchant base.
Partnership gives cardholders a discount for comparison shopping through the ShopSavvy app.
Especially in banked markets, where payment card penetration is often above the hundred percent, we have all learned to recognize that mobile payments needs to be more then "mobilizing" payments by changing the form factor from plastic card to a...
I saw an article today about the apparent slow adoption of a very cool technology Citi had incorporated in their C2 card—a Finovate “Best of Show” technology from Dynamics, Inc. that makes plastic cards multi-functional.
Survey shows increasing importance of mobile and payments to retailers' plans.
Earlier this month, we at Bango held the latest in our long-running Nexus event series, in San Francisco. Bango Nexus is a prestigious, invite-only event that brings together key players shaping the mobile internet, and I’m glad to share some...
The ubiquitous device may provide retailers with tools to connect to higher-spending consumers.
Consumer engagement experts see NFC as a technology with uses beyond enabling mobile payments.
After years of promise, it appears mobile commerce is finally on the verge of an explosion. Forrester Research estimates that mobile payments will hit $31 billion by 2016, up from $6 billion last year. As a result of this anticipated...
Carrier partnering with CorFire and Gemalto to offer mobile wallet to its 400 million subscribers.
Mike Cook, head of Walmart's payment business, says company isn't interested in replicating current payment system.
MCX pitching retailers and restaurants with vision of a merchant-centered solution.
Company to let developers integrate its platform into their own branded apps.
Card brand to leverage Truaxis platform to target consumers with relevant discounts and offers.
Mobile payments can be as much about customer relationships as they are about getting paid.
British mobile payment collaboration between wireless carriers clears regulatory hurdle.
A kiosk expert looks at the technologies that close the loop between signage and smartphones.
Webinar looks at what it takes to make a mobile app stand out in the crowded app economy.
Is big data worth more than big fees in the evolving world of payments?
Dunkin' Donuts introduced a new mobile payments platform, which also allows users to send gifts to friends through texting, email or Facebook.
U.K. grocer Tesco pilots a virtual store for travelers at London's Gatwick Airport.
The Square and Starbucks deal makes NFC a lot less attractive.
Mobile app experts provide advice for developers looking to get their apps noticed.
Mobile app-maker offers free hardware and no upfront costs for its new POS solution.
Retailer shows how merchants have new ways to integrate mobile as a payment and rewards channel.
New iPhone app keeps loyalty cards, tickets and boarding passes handy.
Merchants must look beyond the payment to find value in mobile payments.
Can retailers give consumers what they want in a multi-channel retail world?
Mobile marketing vendors chat with Mobile Payments Today about retailers and the mobile channel.
Tim Hayden, the CMO for mobile marketing company 44Doors, spoke with Mobile Payments Today at the Retail RAMP conference in Chicago. Hayden discussed how companies are beginning to integrate the mobile channel into their marketing mix.
Such is the developing world of mobile payments that BilltoMobile and Discover would find common purpose. The two would-be competitors from different ends of the payment spectrum have announced a marketing agreement in which they will "drive market-leading innovation and...
A "poster store" in Stockholm Central Station allowed passers-by to use their mobile devices to browse and by merchandise using QR codes.
A carefully executed mobile strategy offers retailers the opportunity to engage with consumers at every step of their retail journeys.
MC joins with Commonwealth Bank and Hoyt Corporation to launch new line-busting app at Australian cinemas.
For retail, 2012 is all about mobile, mobile, mobile. But are they doing it all wrong by focusing on something that’s destined to fail? No, I’m not saying mobile phones in consumer's hands, and retailers pushing services onto those phones, will fail.
Company says new software reflects changing consumer expectations
Aeropostale implemented mobile apps to help manage and communicate with employees.
Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.
Sales will nearly double this year and more than quadruple again by 2015, report says.
As mobile and financial services converge, cooperation and collaboration are more important than ever.
Making a game out of mobile payments may be exactly what's necessary to spur adoption.
Mocapay's Aaron Wald talks about the integration of mobile loyalty and marketing as part of an overall mobile solutions strategy.
Start-up spotlight is a weekly column looking at a new company in the mobile payment space. This week: TotalTab.
What am I doing personally to move mobile money ahead?
Narian Technologies looks to provide retail, restaurants with tools to leverage NFC on mobile devices.
Nordstrom's new tablet makes checking out a part of the "story" of shopping.
Coffee company touts success of its mobile payment program in Q3 earnings call.
Tescos virtual supermarket is a wonderful blend of retail and technology which opens a new realm for marketing.
Extending the aisles, using games to engage shoppers among the ways mobile can make in-store shopping better.
As social, mobile and payments combine, the possibilities for commerce seem limitless.
Do you want to be ahead of the curve? Don't think mobile; think tablets.
While China and India may seem like good markets for mobile payments, the real opportunity may be in Latin America.
The number of U.K. consumers using a smartphone to shop has grown 13 percent in the last nine months.
In my first column for Mobile Payments Today, I defined our current decade with a “handle” that summarizes a concept everyone can easily grasp: “Generation-M”. I spoke of how there are many changes taking place and how mobile money, payments...
You may have missed an interesting anniversary in 2009: 100 years since the widespread introduction of the coupon. Since then, coupons have been a useful tool for manufacturers who want you to give their products a try, and are willing to give you incentives to do so.
VeriFone has crystallized its long-term position in a pivotal announcement today about new product determined to put the VeriFone POS devices at the coveted center of payments, loyalty, and mobile commerce industries. As reported by American Banker this morning, VeriFone’s...
The app shares store-level maps and product positions with customers via their smartphones.
Mobile couponing differentiates Payment Alliance ATMs from competitors, according to the company.
I have been writing about why I believe mobile payments will eclipse the card-based payment system that dominates the U.S. today.
Location-based marketing is the latest way to touch customers, according to Philip Stanger, CEO of Wifarer, the company behind a software-only indoor positioning system. The system works on users' smartphones to pinpoint their location in real time in an indoor...
This retail app has no instructions ... because it doesn't need any.
We constantly hear about the mythical mobile wallet, an idea that has yet to be truly standardized. Its security has some standards from global platforms, and we are seeing some industry groups try to standardize OTA provisioning and control of keys.
The Internet is now "the new staging ground for personalized marketing."
Whether the platform is a mobile device, tablet or computer, online customer experience is still fraught with issues.
Groupon, and websites like it, have been getting a great deal of buzz and excitement recently. They are clearly part of the mobile payments ecosystem because they are focused on mobile and generate transactions for products and services in the physical world.
Smartphone app lets shoppers map out their in-store trip by opting in as they near the store.
EnQii's Stuart Armstrong talks about his company's latest effort to fully integrate digital signage and mobile technologies.
The Bebe app offers just about everything a customer would want, but can be difficult to navigate.
Many proposed scenarios are just new twists on old ways of doing business, says one expert.
Mobile web is more than just the mobile website - it's an entirely different paradigm of use.
PCI SSC announced it would not approve or list any mobile-payment applications as compliant for the time being.
The gross dollar volume of U.S. mobile payments is estimated to grow 68 percent between 2010 and 2015.
EnQii and Kombi have partnered on an app to further integrate digital signage and mobile techs.
ATMs and mobile phones shouldn't be two ships passing in the night.
Execs offer few details but confirm talks with unnamed hi-tech, strong-content suitors to expand redbox beyond DVD kiosks.
Though geolocation-enabled apps have gained some traction in the restaurant world via search sites and location-based ordering apps, none have involved the name recognition or resources of Yellow Page’s program.
Craving a Whopper or a Big Mac? You're in luck ... if you're in the United Kingdom. In early September, Burger King U.K.
Bill Yackey looks at how digital signage can enhance SMS campaigns and vice-versa.
Bringing the online experience into the store, embracing cross-channel behavior are keys to success.
Phone, web and social channels all provide insight into customer wants and needs.
By Gary Schwartz My mobile pitch has always been "put an M in front": Take existing retail and Consumer Package Goods (CPG) processes like end cap, spiff, coupons, loyalty and POS and put a mobile element in the mix to...
The company's new approach is as much a philosophy of retail as it is a suite of hardware and software.
With the growing popularity of smartphones, consumers are having fun with new loyalty solutions and games, and QSRs should pay attention.
Modern restaurants must incorporate geo-location and geo-targeting into multiple communications channels to grow revenue and boost loyalty.
How geolocation, augmented reality and SMS are changing the mobile marketing landscape.
With the new app, consumers will earn points and rewards for checking in at restaurants that serve Pepsi.
Keith Kelsen, author and digital signage industry insider, takes a far-reaching look at the future of digital signage.
Greg Grunberg's Yowza app makes it easy for retailers to offer mobile coupons.
Nearly one-third of consumers use three or more channels to browse, research and purchase products.
App uses e-couponing to draw shoppers to digital out-of-home screens in retail locations and can integrate with digital signage SaaS platform.
A tech company has debuted a customizable iPhone app for the foodservice sector.
NCR's Barbara Cure says ATMs offer a great way to collect more information about consumers, and should be used as a means to enhance mobile banking offers.
Commentary: Diebold Inc.'s Bob Usner says the mobile channel will be the catalyst for strengthening consumer relationships with banks and credit unions.
Mobile applications for smart phones are poised to be the future of retailer communications with shoppers.
The new site is optimized for the Apple iPhone, Palm Pre and phones that support the Google Android operating system.
Tips and tools for extending your restaurants' mobile marketing reach.
The application will display a listing of up to 30 of the closest pizzerias, starting with the closest.
A new survey reveals that while most online shoppers have mobile phones, only a fraction have used them while shopping.