Business Continuity Management Essential to Keeping Payments Flowing

Business Continuity Management Essential to Keeping Payments Flowing

Data is the lifeblood of business and the ability to seamlessly and efficiently handle payments is essential to keep cash flowing and customers happy. This infographic explores good practices in business continuity management to ensure you can continue to accept data and payments uninterrupted.

Type: Infographic

Sponsor: Transaction Network Services


Three things to think about when bringing chatbots in your bank

Three things to think about when bringing chatbots in your bank

Artificial intelligence (AI) is a hot topic, and companies everywhere are exploring how this technology can help to enhance the customer experience. The banking software company Auriga has published a whitepaper to explain what the financial industry needs to keep in mind when implementing AI-powered chat bots.

Type: White Paper

Sponsor: Auriga


E-COMMERCE: Control Your Mobile Destiny

E-COMMERCE: Control Your Mobile Destiny

Mobile marketplace aggregators can provide consumers with a great overall experience, but only if partners can offer the same level of service.

Type: White Paper

Sponsor: Spreedly, Inc.


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FEATURES


Best of 2017: Did those predictions about mobile payments come true?

Best of 2017: Did those predictions about mobile payments come true?

Mobile Payments Today takes a look back at the top features on the site throughout the past year.

How the EA Star Wars video game fiasco can be a lesson for banking, fintech

How the EA Star Wars video game fiasco can be a lesson for banking, fintech

Consumers want optimal value for the money they spent on a product. But when that doesn't go their way, expect backlash in a huge way.

Giving control of the payment process back to consumers

Giving control of the payment process back to consumers

The implementation of the new European payments legislation is imminent, affecting the payments industry like never before and bringing the future of banking back into the hands of its consumers.

The Full Monty: Embracing mobile banking technology

The Full Monty: Embracing mobile banking technology

Finxact's Dan McKinney believes financial institutions are finally starting to make it easier for consumers to interact with them on a smartphone.

PNC puts the customer experience at the center of PNC Pay

PNC puts the customer experience at the center of PNC Pay

A new feature within the bank's mobile app is more about customer control than payments.

13 key fintech partnership considerations for banks

13 key fintech partnership considerations for banks

When considering a partner in the journey to reshape a bank's corporate and digital strategies, you need to ensure they are experienced, prepared, and committed for whatever may come their way.

Mobile Payments Today: October's top reads

Mobile Payments Today: October's top reads

It's time for a look back at October's most-read articles and blog posts on Mobile Payments Today.

Innovation moves mobile-ATM alliances forward

Innovation moves mobile-ATM alliances forward

As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming increasingly clear that these channels can function in harmony and complement one another.

Auriga Self-Service Banking 2017

Auriga Self-Service Banking 2017

Mark Aldred from Auriga speaks to us at Self-Service Banking 2017 At Auriga, we’re committed to making personal contact an important part of the transaction. As Mark Aldred explains to Fintech Finance, “You can only achieve this if you have integrated omnichannel solutions.




David Smith at ATM & Cash Innovation Europe 2017

David Smith at ATM & Cash Innovation Europe 2017

David Smith talks to Fintech Finance at ATM & Cash Innovation Europe 2017 In the year of the 50th anniversary of ATM and of the 25th Anniversary of Auriga’s first steps in the market, we are here to confirm the...




Watch highlights from this year's Bank Customer Experience Summit

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.




Is blockchain for banking hype or opportunity?

Is blockchain for banking hype or opportunity?

The banking industry has always tended to be conservative and extremely cautious with any kind of experimentation. This is certainly true with blockchain. But it's also true that banks realize the technology does have applicability, and cannot be ignored.

Playing with the 'Pays': The bank approach to mobile payments

Playing with the 'Pays': The bank approach to mobile payments

While there are pros and cons to a bank forging its own way with mobile payments outside the Pays, industry executives on a panel last month at the Bank Customer Experience in Chicago agreed financial institutions should be aware of, and explore, all developments in the industry.

Is Zelle finding a groove with bank customers over Venmo?

Is Zelle finding a groove with bank customers over Venmo?

It was a small sample size, but participants at a consumer panel at last week's Bank Customer Experience Summit in Chicago revealed their preferences for mobile P2P services.

A 'prophet' reveals 5 tips FIs can use to create great customer experiences

A 'prophet' reveals 5 tips FIs can use to create great customer experiences

At the Bank Customer Experience Summit this week in Chicago, retail authority Doug Stephens highlighted shifts in demographics, technology and media that are completely transforming the consumer landscape — and the very essence of retail banking.

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Mobile financial services are becoming indispensible to the underbanked. In addition to payments, this research center covers other mobile banking services such as balance checks, account transactions, credit applications, funds transfer, ACH, check imaging, remote capture deposit and ATMs.

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