Scan and Go: How Mobile Wallets are Transforming Retail

Scan and Go: How Mobile Wallets are Transforming Retail

Long-term structural trends mean that retailers must address decreasing revenues and escalating costs, while evolving the in-store experience to meet the demands of the connected consumer. For this reason, transformative technologies such as mobile scan-and-go solutions are coming to the fore, with deployments across the world gaining momentum.

Type: White Paper

Sponsor: Rambus


User Data - Your Restaurant's Secret Weapon

User Data - Your Restaurant's Secret Weapon

Learn why data is essential to your restaurant's customer engagement program and how to make it work for you.

Type: eBook




Pret A Manger Hits 90-Day Customer Acquisition Goal in 36 Days with LevelUp

Pret A Manger Hits 90-Day Customer Acquisition Goal in 36 Days with LevelUp

Discover how Pret A Manger increased orders per store, guest frequency and customer acquisition with the launch of their new LevelUp-powered app and digital engagement program.  

Type: Case Study




See More »

FEATURES


Mobile Payments Today: August's top reads

Mobile Payments Today: August's top reads

It's time for a look back at last month's most-read content on the site.

Mobile increasingly important to Citi's ThankYou Rewards program

Mobile increasingly important to Citi's ThankYou Rewards program

Mary Hines, managing director of customer engagement and innovation at Citi, gave the opening keynote in Chicago Monday at the annual CONNECT: The Mobile CX Summit and spoke about how the rising interaction between consumers and their mobile devices

Podcast Episode 5: Citi Managing Director discusses loyalty programs and the mobile experience

Podcast Episode 5: Citi Managing Director discusses loyalty programs and the mobile experience

Host Will Hernandez discusses mobile loyalty programs with Citi's managing director of customer engagement and innovation. Will also chats with Elliot Maras, editor of Kiosk Marketplace and Food Truck Operator, about the relationship between mobile and kiosks.

Mobile Payments Today: July's top reads

Mobile Payments Today: July's top reads

It's time for a look back at last month's most-read content on the site.

Digital payments and the retailer

Digital payments and the retailer

Some retail outlets are experimenting with moving to digital payment-only operations. As non-cash payments become the norm, some retailers, particularly in hospitality, no longer accept cash. While there are downsides to managing cash, what are the pitfalls of refusing to deal with it?

World of Money to bring readers the latest news about financial tech

World of Money to bring readers the latest news about financial tech

Newsletter will selectively curate content daily from among the top stories and information sources to bring readers the news they need to succeed in a fast-moving and highly competitive global economy.

Mobile Payments Today: May's best reads

Mobile Payments Today: May's best reads

It's time for a look back at last month's most-read content on the site.

3 suggestions for the industry to

3 suggestions for the industry to "save" the Pays

Apple Pay, Google Pay and Samsung Pay aren't going anywhere, but U.S. consumers are not enthusiastic about using them at the physical point-of-sale. But the industry could do some things to help bump adoption and incentivize merchants to accept NFC-enabled mobile payments.

Kohl's revamps rewards program with a mobile and digital emphasis

Kohl's revamps rewards program with a mobile and digital emphasis

Blogger Bryan Pearson got the scoop on Kohl's new loyalty initiative that trades points for cash and combines elements of its credit card, sales events and Yes2You Rewards.

EMV, mobile ordering upgrades challenge restaurant industry

EMV, mobile ordering upgrades challenge restaurant industry

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators with existing POS investments need to be able to integrate new capabilities into their existing systems.

Talking With: Alipay's Souheil Badran about merchant partnerships, consumers' needs

Talking With: Alipay's Souheil Badran about merchant partnerships, consumers' needs

Souheil Badran has been the face of Alipay in North America as the company continues to expand merchant acceptance in Canada and the U.S. to keep pace with the growing number of tourists visiting popular tourist cities every year.

Perception doesn't match reality in the US payments industry

Perception doesn't match reality in the US payments industry

Bank of America's Head of Digital Banking Michelle Moore and PayPal CEO Dan Schulman each made separate comments the past couple of weeks about the future of digital payments in the U.S. The problem is that right now, they're way off.

Mobile Payments Today: April's best reads

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read content on the site.

The wait is over: Why real-time redemption makes loyalty better

The wait is over: Why real-time redemption makes loyalty better

Julian Wallis, the retail director at Rambus, believes better value-added services can help retailers reverse declining revenue growth.

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of executives on a panel at the recent Oracle Industry Connect in New York City.

See More »

The days of plastic cards, key tags and punch cards are disappearing. Frequent flyer clubs and shopping rewards programs are going mobile. This research center covers how mobile marketing and loyalty programs are helping customers interact with, and benefit from, the brands they trust using their mobile devices.

News