Stuzo, Bank of America Merchant Services seek to future-proof the retail customer experience

Stuzo, Bank of America Merchant Services seek to future-proof the retail customer experience

The two companies announced a collaborative partnership at Money20/20 to help merchants get a handle on how they can present the best customer experience going forward as consumers' behaviors and expectations continue to evolve thanks to emerging technology.

Money20/20 trends: AI, 'everyday commerce' and security

Money20/20 trends: AI, 'everyday commerce' and security

The bright lights of Las Vegas have gone out on Money20/20 for another year. As always, the event brought together the biggest names in payments and provided unprecedented insight into the future of financial services.

Putting payments first: Why going global means thinking local

Putting payments first: Why going global means thinking local

To nail payments and grow a global business, merchants must build payments strategies around their local customers' unique needs.

Contextual commerce still finding its way

Contextual commerce still finding its way

Contextual commerce is an emerging trend in the payments and retail industries that executives are still trying to figure out due to some confusion over the concept.

Mobile payments success can take different forms in the US

Mobile payments success can take different forms in the US

The payments industry needs a better barometer for how it measures success with mobile payments in the U.S. as the calendar approaches a new year.

Alipay puts emphasis on partnerships as merchant acceptance grows in North America

Alipay puts emphasis on partnerships as merchant acceptance grows in North America

Souheil Badran, president of Alipay North America, spoke Sunday at the annual Money20/20 conference in Las Vegas to give attendees the current bird's-eye view of Alipay's operations outside of China.

Will smart speakers lead to smarter payments?

Will smart speakers lead to smarter payments?

With the explosive growth of the Internet of Things, and particularly of smart speakers like the Amazon Echo and Google Home, voice commands are becoming more powerful and pervasive than ever, changing the way we do everything from checking the weather to scheduling a doctor's appointment. But what about voice shopping?

Watch highlights from this year's Bank Customer Experience Summit

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.

The rise of mobile scan and go technology

The rise of mobile scan and go technology

The rise of 'Scan and Go' technology, coupled with other industry developments, is helping retailers to overhaul the buying experience that they offer their customers. So, what do retailers need to know about Scan and Go, and what are its benefits?

Mobile Payments Today: September's top reads

Mobile Payments Today: September's top reads

It's time for a look back at September's most-read articles and blog posts on Mobile Payments Today.

How banks are keeping up with Venmo in attracting millennials

How banks are keeping up with Venmo in attracting millennials

Designers and developers need to consider how Zelle fits within, and complements, the bank in question’s digital experience.

Mobile, self-service kiosks play key role in Subway's redesigned stores

Mobile, self-service kiosks play key role in Subway's redesigned stores

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Mobile Payments Today: August's best reads

Mobile Payments Today: August's best reads

It's time for a look back at August's most-read articles and blog posts on Mobile Payments Today.

Chatbots emerging as a commerce channel, but work remains to perfect the tech

Chatbots emerging as a commerce channel, but work remains to perfect the tech

There's no denying the discussions happening today about chatbots. They include chatter about artificial intelligence, conversational commerce and voice assistants such as Amazon's Alexa and Apple's Siri.

Merchants seek ways to make their mobile apps indispensable

Merchants seek ways to make their mobile apps indispensable

Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.

Merchants miss the mark with in-app Apple Pay acceptance

Merchants miss the mark with in-app Apple Pay acceptance

While the use of Apple Pay in mobile apps isn't a new concept, most retailers, especially in the SMB and mid-market world haven't taken advantage of its conversion advantages.

Will Amazon Go make cashiers and checkout lanes obsolete?

Will Amazon Go make cashiers and checkout lanes obsolete?

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is usually the case with emerging technology options.

What merchants should consider when deploying new technology

What merchants should consider when deploying new technology

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must consider whether such efforts help them acquire more customers to get them into storefronts more often while coaxing them to spend more money.

Merchants should highlight mobile self-service usefulness to consumers

Merchants should highlight mobile self-service usefulness to consumers

Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?

Mobile Payments Today: July's best reads

Mobile Payments Today: July's best reads

It's time for a look back at July's most-read articles and blog posts on Mobile Payments Today.

Showing (41 - 60) of 331

Get the latest news & insights


News

Resources

Trending

Features

Mezu trumpets privacy with new mobile P2P app