Consumers Want More Tech In-store - Infographic

Survey shows that the majority of U.S. consumers want more tech in brick & mortar retail stores, restaurants & hotels

Type: Infographic

Sponsor:




It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)




King of the Hil - Bouncepads in Tommy Hilfiger

Tommy Hilfger is giving customers the ability to share their new look from the store virtually with their social networks using iPads.

Type: Case Study

Sponsor:


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FEATURES


Mobile payments play key role to reduce customer wait times

A panel discussion at the recent Customer Experience Summit in Chicago focused on how brands such as Dunkin' Donuts and Taco Bell use mobile to improve the customer experience.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.


Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the technology provide value to the consumer and if so, in what form and to what end?

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of software analysis and development for Dickey's Barbecue Restaurants Inc.

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