Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT: The Mobile CX Summit




Carrier Billing to 2020 – Looking to the Future of Carrier Billing

Carrier Billing has massive potential as a revenue stream for both Mobile Operators and content providers. Carrier Billing is a huge growth market, set to be worth over $25bn by 2020 with no signs of levelling off according to a report by Ovum.

Type: Special Report

Sponsor: SLA Digital




PCI DSS Compliance: A Complex But Achievable Aim

Complying with the latest version of the PCI DSS may seem like a daunting task, but you can reduce this burden and the scope of your own compliance requirements by working with a partner who is a level 1 PCI DSS certified service provider. Find out more by downloading this new infographic.

Type: Infographic

Sponsor: Transaction Network Services


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FEATURES


Chatbots emerging as a commerce channel, but work remains to perfect the tech

There's no denying the discussions happening today about chatbots. They include chatter about artificial intelligence, conversational commerce and voice assistants such as Amazon's Alexa and Apple's Siri.

Merchants seek ways to make their mobile apps indispensable

Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.

Will Amazon Go make cashiers and checkout lanes obsolete?

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is usually the case with emerging technology options.

What merchants should consider when deploying new technology

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must consider whether such efforts help them acquire more customers to get them into storefronts more often while coaxing them to spend more money.

Marriott design VP to keynote at CONNECT Mobile CX Summit

Marriott International's David Kepron will share his insights on the pervasiveness of digital media and how its integration to consumers' lives at the upcoming CONNECT: The Mobile CX Summit.

Mobile Payments Today: July's best reads

It's time for a look back at July's most-read articles and blog posts on Mobile Payments Today.

Why mobile is playing a starring role in creating a better customer experience

Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of work.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

The future of augmented reality and mobile commerce

Retailers are inundated with new technology innovations, promising big returns for their bottom lines. It is difficult to decipher which deserve priority. However, few innovations have been able to match the benefits of augmented reality in retail.

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Beyond the smartphone: Restaurants and retailers challenged to reach consumers everywhere

At the recent CONNECT Mobile Innovation Summit, executives discussed how providing the best omnichannel experience should be a top priority.

Merchants mull best ways to influence consumers through mobile devices

As consumers become more attached to their smart devices, the question becomes how do restaurants and retailers reach them there in an impactful way.

Wal-Mart Pay doesn't need loyalty and that's ok

Is a loyalty program really what consumers need to use mobile payments and mobile wallets?

Pizza Hut digital leader Baron Concors talks mobile strategy, best practices

Baron Concors, Pizza Hut global chief digital officer, said the “focus on mobile is a focus on customer,” and that retailers must turn their mindset to becoming students of human behavior.

Wal-Mart SVP: Mobile pay exceeding expectations, meeting consumers' needs

There are more than a few big reasons Wal-Mart is advancing its mobile retail customer experience and the big one is consumers want a smooth, fast, easy experience. In fact, they're demanding it.

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CONNECT: The Mobile CX Summit will explore the many opportunities that retailers, restaurants and other B2C enterprises have for leveraging mobile and digital channels to build their brands, increase sales and improve customer engagement, experience and loyalty.

CONNECT will feature many of the movers and shakers in mobile addressing hot topics such as software, systems, apps & security payments, customer engagement & experience, marketing, advertising & analytics, loyalty & rewards, social media and more!


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