Speedpay Inc., a Western Union subsidiary, has announced the latest release of its Next Gen bill payment platform, according to a press release.

This updated version provides current and future clients across all industries with an easy bill payment product, through modern, responsive web and CSR desktop design that takes industry best practices and client feedback into account; interactive voice response (IVR) enhancements; improved configuration capabilities as well as the addition of a customer profile to manage wallet and notification preferences, according to the release.

Speedpay's enhancement through the implementation of the Next Gen platform utilizes the power of Speedpay's reliable payments processing while improving upon the current platform's capabilities, according to the release.

With Speedpay"s Next Gen platform, billers will now have the following advantages:

• Configurability: Dramatically decreased implementation time due to new settings tools for Speedpay project managers.
• New technology: Latest systems and tools to improve efficiency.
• Improved UX: Modern user experience based on best practices, testing and research.
• Responsive design: Interfaces automatically adapt to the user’s mobile device.

"The release of Next Gen is the result of continuously listening to our clients' needs and desires so they can better serve their customers," Frank Lockridge, senior vice president of Western Union Global Payments and head of Speedpay, said in the release. "As an industry leader with nearly 30 years of expertise, we strive to stay at the forefront of payments by offering the latest solutions in bill presentment and payment."