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Bank Customer Experience Awards accepting entries through June 15

Through Friday, June 15, Networld Media Group is accepting entries for the annual Bank Customer Experience Awards competition. 

The awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience in four categories:

  • Best Branch Experience
  • Best ATM/Self-Service Experience
  • Best Mobile Experience (financial institution)
  • Best Mobile Experience (fintech provider)

Judges will include the editors of ATM Marketplace and Mobile Payments Today, as well as respected industry analysts and consultants. They'll weigh the merits of each entry on the basis of:

  • innovation
  • originality
  • quality
  • usefulness
  • consumer experience

Qualifying entries must represent fintech products, processes or services introduced between May 1, 2017, and May 1, 2018, either in a pilot deployment or as a full rollout.

Entrants must provide:

  • A brief (100 words, maximum) description of the consumer experience.
  • An explanation of attributes and capabilities that make the offering unique to the market.
  • A link to a website or video about the submitted technology or financial institution.

Winning entries will be selected and winners notified by July 16. Awards will be presented at a banquet during the 2018 Bank Customer Experience Summit, Sept. 12–14, at the Sofitel Chicago Magnificent Mile.

All award winners will receive complimentary tickets to the Sept. 13 banquet. Winning financial institutions will additionally receive one complimentary registration for the full conference.


Enter the 2018 Bank Customer Experience Awards competition.

View the agenda for the 2018 Bank Customer Experience Summit.

Register for the Bank Customer Experience Summit, Sept. 12–14, at the Sofitel Chicago Magnificent Mile.