A recent field test from the Boston Fed's Payments Strategies group shows the shortcomings of today's market.
Companies are always looking for new ways to solidify their relationship with their customer base and grow. Some do a good job while others miss. New technology often helps, but is not always the answer.
If 2015 was a defining moment for mobile use in retail, then 2016 showed the industry what is possible as merchants continued to fine-tune their app experiences for consumers. And they will continue along that path well into 2017 and beyond.
Does the consumer-controlled checkout Amazon Go offers hold revolutionary potential, or is it a blip on the radar before a newer, hotter trend dominates the popular narrative? In reality, it's a bit of both.
If mobile commerce is part of your overall selling strategy, understanding the differences between e-commerce and m-commerce fraud management is critical.
Venmo has staked its claim as a verb, which says something about its ubiquity. Masterpass and Zelle? Not so much.
Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour roundtable discussion among executives leading the charge to a card-free future.
With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.
Fraud remains a risk that mobile payments providers, as well as consumers, need to be aware of and take measures against.
Mobile payment technology is still in its relative infancy, but growing pains can be costly when it comes to new technologies seeking wider adoption.
It's time for a look back at last month's most-read articles on Mobile Payments Today.
The card network said its new partnership with the software company will focus on restaurants, hotels and retail stores.
The Everywhere Initiative, which Visa first launched in 2015, lands in Europe for the first time at Mobile World Congress.
As the mobile wallet ecosystem continues to grow and expand, there are still several barriers to entry in the restaurant industry that are making it difficult to increase consumer adoption and employee execution.
Careful consideration of the advantages and disadvantages of each available payments option will enable restaurant owners to find the one that best meets the needs and preferences of their diners.
In the final part of this series, we take a look at what makes a great mobile app. The answer might be simple, but the execution is often difficult.
Marketing strategies devised for millennials by older generations have been based on bad intuition, poorly curated data, and unquestioned, incomplete assumptions. That leads to bad guesses. When you're designing banking and payment systems for your next generation of customers, bad guesses can be expensive.
In the second part of this series, Mobile Payments Today gives readers a closer look about how services such as Postmates work for the person delivering goods.
Mobile apps such as Postmates and Uber have become the blueprint for great customer experiences. But what is it like to be on the other side of such services, particularly Postmates?
Much of the draw of the drive-thru is rooted in speed and convenience; however, recent advancements in technology have created the potential for an even faster, even easier drive-thru transaction.