Christopher Hall

Christopher is the managing director of the Interactive Customer Experience Association and former editor of DigitalSignageToday.com. A longtime freelance writer and reporter, he's bringing a fresh perspective and critical take on the industry.

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The future of shopping: Staffless. Cashless. Gapless.

The future of shopping: Staffless. Cashless. Gapless.

ICXA Managing Director Christopher Hall muses about customer experiences that are cashless, staffless and have no gaps in covering customers everywhere they go.

ICX Symposium: The future of customer experience is coming fast

ICX Symposium: The future of customer experience is coming fast

With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready for the future of customer engagement tech, we talked to the Association's executive director about what to expect.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.

A terminal case of m-commerce

A terminal case of m-commerce

U.K. grocer Tesco pilots a virtual store for travelers at London's Gatwick Airport.

Retailers push to deploy mobile, technology for holidays

Retailers push to deploy mobile, technology for holidays

The holidays are months away but retailers are already preparing technology for the season.

CETW: RMG announces deals for NFC mobile and Groupon networks

CETW: RMG announces deals for NFC mobile and Groupon networks

RMG's CEO says DOOH is more than screens, but a media ecosystem; also announced deals with Groupon and NFC firm Blue Bite.

EnQii unlocks digital signage and mobile

EnQii unlocks digital signage and mobile

EnQii's Stuart Armstrong talks about his company's latest effort to fully integrate digital signage and mobile technologies.

A two-way integration of digital signage and mobile

A two-way integration of digital signage and mobile

EnQii and Kombi have partnered on an app to further integrate digital signage and mobile techs.

CETW: Target exec hits the bullseye with CETWorld keynote

CETW: Target exec hits the bullseye with CETWorld keynote

Christopher Borek detailed Target's 8-point strategy for connecting with shoppers.

New KFC Yum! Center serves up tasty digital signage

New KFC Yum! Center serves up tasty digital signage

The IT director for the new arena gives us a look at the process of installing a state-of-the art digital signage system.

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