Credit Breaches Fueling EMV Fire

Credit Breaches Fueling EMV Fire

The high-profile information breaches that recently occurred have the consuming public in an uproar over fraud and identity protection – and not without good reason. While the potential for mayhem and damages emanating from these breaches may be incalculable at...

Apple will change consumers' behavior about contactless mobile payments

Apple will change consumers' behavior about contactless mobile payments

No matter what you think of Apple and its products, you cannot deny the fact the company changes consumers' behavior. And it will do the same for mobile payments one way or the other. A couple of weeks ago I spoke with Dr.

No widespread mobile ticketing a glaring omission

No widespread mobile ticketing a glaring omission

For as much energy as this industry spends on the mobile payments hype machine, we tend to forget the smartphone can solve minor issues that can result in better consumer experiences. Mobile ticketing is one area most companies choose not...

The Philippines is ripe for mobile remittances

The Philippines is ripe for mobile remittances

Filipinos and mobile share a special relationship. With a mobile penetration of over 100 percent, almost everyone in the country has a mobile device.

Mobile payments should be fun

Mobile payments should be fun

Ask yourself, what are the most popular mobile apps out there? Now let's have a little experiment. Ask your friends if you can have a look at the apps installed on their mobile devices.

Mobile and money remittance: A perfect match

Mobile and money remittance: A perfect match

There are real benefits money remittance companies can have by embracing a mobile-first strategy. In fact, when it comes to financial institutions, I believe that mobile and money remittance are the perfect match.

Beware of BOB!

Beware of BOB!

As this very publication has made clear, Direct Operator Billing, or DOB, is "the world's most popular mobile payment method." DOB (or Direct Carrier Billing — DCB — as it is sometimes called) is the state of the art, allowing...

5 things your restaurant’s mobile app must include [infographic]

5 things your restaurant’s mobile app must include [infographic]

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

BLE vs. NFC: The future of mobile consumer engagement now [infographic]

Bluetooth Low Energy (BLE) and Near Field Communications (NFC) are playing a key role in helping mobile technologies redefine how businesses and consumers engage with one another.

The growing role of the ATM

When you look at the demise of stores like Best Buy and Blockbuster, it's easy to see why physical retail stores, at least mid-market ones, are going out of business. The value proposition these stores used to afford to the consumer is simply not there anymore, because the Internet makes things cheaper and more robust.

After a natural disaster, mobile payments can speed the inflow of monetary aid

Mobile technology has evolved to the point where it is in almost everyone's pockets, and that can make a big difference in the event of natural disaster. Japan's tsunami, Hurricane Katrina, the Haiti earthquake and typhoon Haiyan, all of these...

As mobile wallet fatigue sets in, look for consolidation among providers

A review of mobile wallets in the United States reveals that these solutions have yet to gain major market traction because of two key factors. First, currently available solutions have no strong value proposition for consumers.

The Internet of everything and payment by things

At the present moment, mobile payments are thought of as mostly a payment system through the use of mobile phones. These phones allow us access to our online accounts through websites and apps, and even mobile banking can allow for...

Balancing mobile payments security vs. ease of use

Mobile is all about ease of use. The key reason why mobile apps use has skyrocketed is because they are so easy to pick up and use on a whim.

Food and Money in 2020

Food and Money in 2020

Eight years after launching my company OLO - the first of its kind to combine mobile commerce and food ordering - I found myself sitting on a conference stage in Las Vegas, addressing a crowd that had come to learn...

Look beyond the obvious for mobile payments' value proposition

We can probably thank King Alyattes for minting the first coin around 610-600 BC, and we've been happily using physical currency ever since. But 2,600 years later (give or take a few), are we finally ready for some major changes...

Recent announcements place NFC payments on life support

Recent announcements by leading players in the payments industry indicate that NFC's prospects for any sort of sustainable future are becoming increasingly dim. It all began in with press announcements in August when Apple and PayPal continued to reaffirm their...

Direct Carrier Billing: The world’s most popular mobile payment [Infographic]

Direct carrier billing lets wireless subscribers place the cost of a purchase for a digital good on their monthly phone bill. It's facilitated by providers who tap into the billing systems of carriers around the world, connecting billions of consumers to a quick, easy way to make a mobile payment.

Five types of offer stacking — and how to beat them

Merchants should look for opportunities to leverage technology that helps them deliver better experiences for customers — without negative effects on their bottom line.

Government payments

As a result of the recent IRS scandal, I am pretty sure credit card charges for government employees will draw extra scrutiny. There are some 3.5 million charge card accounts in the General Services Administration's SmartPay program, according to the federal government's procurement titan.

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3 trends for 2018: Safer data, faster payments, better experiences