- PROJECT HELP
A recent field test from the Boston Fed's Payments Strategies group shows the shortcomings of today's market.
Companies are always looking for new ways to solidify their relationship with their customer base and grow. Some do a good job while others miss. New technology often helps, but is not always the answer.
Does the consumer-controlled checkout Amazon Go offers hold revolutionary potential, or is it a blip on the radar before a newer, hotter trend dominates the popular narrative? In reality, it's a bit of both.
Venmo has staked its claim as a verb, which says something about its ubiquity. Masterpass and Zelle? Not so much.
With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.
In the final part of this series, we take a look at what makes a great mobile app. The answer might be simple, but the execution is often difficult.
In the second part of this series, Mobile Payments Today gives readers a closer look about how services such as Postmates work for the person delivering goods.
Mobile apps such as Postmates and Uber have become the blueprint for great customer experiences. But what is it like to be on the other side of such services, particularly Postmates?
Much of the draw of the drive-thru is rooted in speed and convenience; however, recent advancements in technology have created the potential for an even faster, even easier drive-thru transaction.
As airline passengers increasingly turn to smartphones and other mobile devices to book and manage their flights and related travel arrangements, airlines have the opportunity for significant new revenues.
The popular specialty salad quick-service restaurant chain tested a no-cash policy in 2016 and is now fully cashless where such a thing is allowed by law. Is such a move the best thing for consumers.
Their success will likely hinge on the same issues as mobile payments — consumer adoption and acceptance.
Here's a reason for retailers to be "appy" this holiday season: Purchases made on mobile apps more than doubled in 2015, to nearly $50 billion. We look at holiday-specific shopper apps and how retailers can parlay these concepts into direct spending online and in the store.
Kristian Gjerding, CEO of CellPoint Mobile, examines mobile loyalty in the travel industry.
A lot, actually. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent players.
André Stoorvogel, head of marketing at Rambus Bell ID, provides us with his thoughts on the industry after another Money20/20 conference.
Tim Spenny, from GfK Research, believes consumers will gravitate towards Kohl's Pay and make it a success.
Mobile Payments Today Editor Will Hernandez examines Tim Cook's recent comment about a cashless society and mobile payments.
The annual Money 20/20 conference starts Sunday, which means we're about to be hit with a lot of payments talk next week.
Mobile Payments Today Editor Will Hernandez takes a closer look at Bank of America's Trends in Consumer Mobility Report that reveals Hispanics are avid users of mobile for banking and payments.