How cash and digital payments can coexist going forward

How cash and digital payments can coexist going forward

One clear conclusion we can make, based on recent trends in the financial services industry, is that the increasing prevalence of new transaction methods does not necessarily mean that more traditional payment mechanisms are being left behind.

Retailers and the move toward a mobile, cashierless checkout experience

Retailers and the move toward a mobile, cashierless checkout experience

Tom Chittenden, vice president and general manager of retail solutions, NCR Corp., writes about how the reinvention happening in retail is pushing more merchants towards the cashierless model.

Perception doesn't match reality in the US payments industry

Perception doesn't match reality in the US payments industry

Bank of America's Head of Digital Banking Michelle Moore and PayPal CEO Dan Schulman each made separate comments the past couple of weeks about the future of digital payments in the U.S. The problem is that right now, they're way off.

How the smartphone can help reinvigorate financially underserved consumers

How the smartphone can help reinvigorate financially underserved consumers

Dan Puterbaugh, senior legal advocate for Adobe, discusses the opportunity for the underbanked and unbanked to break into the financial mainstream.

Mobile Payments Today provides showcase for mobile wallet providers

Mobile Payments Today provides showcase for mobile wallet providers

Mobile Payments Today is preparing the 2018 edition of the Mobile Wallet Comparison Guide. If your company provides a mobile wallet, you're eligible for a free listing in the guide.

Can real-time payments transform the US market?

Can real-time payments transform the US market?

Real-time payments infrastructure officially arrived in the U.S. with the launch of The Clearing House RTP system in November. Will the technology ultimately prove to be, as predicted, "one of the most important payment transformation efforts in our industry"?

Travelers increasingly turn to digital payments over cash

Travelers increasingly turn to digital payments over cash

Nav Kullar, marketing manager for NCR Payments, cites a recent Visa study about this trend with consumers traveling abroad.

The wait is over: Why real-time redemption makes loyalty better

The wait is over: Why real-time redemption makes loyalty better

Julian Wallis, the retail director at Rambus, believes better value-added services can help retailers reverse declining revenue growth.

Tailoring the payments experience for the $101B mobile app opportunity

Tailoring the payments experience for the $101B mobile app opportunity

Jared Ronski, principal at PayArc, discusses the customer experience around mobile apps, including the actual payments process for users.

The curious case of rising cash demand in a digital age

The curious case of rising cash demand in a digital age

Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in "Payments are a-changin' but cash still rules," a publication from the Bank for International Settlements.

Zelle 'scam' reveals the need for consumer responsibility

Zelle 'scam' reveals the need for consumer responsibility

Bottom line: don't do business with people on Craigslist unless you meet them in person.

A love letter to mobile payments for Valentine's Day

A love letter to mobile payments for Valentine's Day

Mobile Payments Today recounts all the ways we love our favorite transaction method, flaws and all.

Does it matter that bitcoin's lost its way?

Does it matter that bitcoin's lost its way?

And would Satoshi Nakamoto ever emerge to save it?

The many faces of mobile payments

The many faces of mobile payments

NFC, QR codes and various in-app payment methods have helped change the way consumers pay via a smartphone.

A 2018 resolution: Smoother mobile payments

A 2018 resolution: Smoother mobile payments

Today's mobile payments experience has too many potential cracks in the system waiting to form that put a snag in the potential of a smooth ride start to finish. The industry should work to prevent such issues as much as possible.

3 trends for 2018: Safer data, faster payments, better experiences

3 trends for 2018: Safer data, faster payments, better experiences

These areas present great opportunities, but also significant challenges.

How the EA Star Wars video game fiasco can be a lesson for banking, fintech

How the EA Star Wars video game fiasco can be a lesson for banking, fintech

Consumers want optimal value for the money they spent on a product. But when that doesn't go their way, expect backlash in a huge way.

Merchants can beat the Black Friday blues with faster payments, safer data

Merchants can beat the Black Friday blues with faster payments, safer data

While this period brings great opportunity for retailers, it also creates considerable challenges. Retailers must respond to evolving behaviors and manage huge increases in footfall, but still deliver the exceptional in-store experience consumers demand.

Backlash from 'Bodega Mania' a lesson for fintech, payments industries

Backlash from 'Bodega Mania' a lesson for fintech, payments industries

Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.

Is Zelle finding a groove with bank customers over Venmo?

Is Zelle finding a groove with bank customers over Venmo?

It was a small sample size, but participants at a consumer panel at last week's Bank Customer Experience Summit in Chicago revealed their preferences for mobile P2P services.

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