The digital retail wallet: 5 reasons it makes sense

The digital retail wallet: 5 reasons it makes sense

The retail landscape is evolving rapidly as emerging technologies and trends are changing expectations of the in-store experience. As retailers look to find their place in this brave new world, many are now seeing payments as an opportunity.

6 key themes from Money 20/20 Europe

6 key themes from Money 20/20 Europe

Mobile wallets, security and Alipay were just a few of the many discussions that took place at the recent conference in Copenhagen.

Why mobile is playing a starring role in creating a better customer experience

Why mobile is playing a starring role in creating a better customer experience

Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of work.

Talking With: Pangea's Lamia Pardo about mobile remittance

Talking With: Pangea's Lamia Pardo about mobile remittance

The Chicago-based mobile remittance service and app has quietly made a name for itself in a sector with several companies vying for a small share of a money transfer market worth billions of dollars.

Comme ci, comme ça: These millennials not crazy about the mobile-payment experience

Comme ci, comme ça: These millennials not crazy about the mobile-payment experience

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

The IoT offers new capabilities, but new technology requires preparation and commitment to change

The IoT offers new capabilities, but new technology requires preparation and commitment to change

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation for the technology to succeed.

What do financial executives need to know about the blockchain

What do financial executives need to know about the blockchain

Blockchain continues to win mindshare among fintech executives. The naysayers' position is starting to soften, and the viability of blockchain as a means to exchange information between untrusted parties has begun to receive recognition from major banks.

For restaurants, pay-at-table devices are a chance to catch up with EMV

For restaurants, pay-at-table devices are a chance to catch up with EMV

Pay-at-the-table devices, which generally accept both EMV and contactless payments, could start to appear at restaurants in a big way during the next couple of years.

Mobile wallets: Moving beyond payments

Mobile wallets: Moving beyond payments

Millions of Americans use smartphones for everyday tasks such as taking pictures, working out, or arranging transportation, yet mobile wallets have struggled to gain traction among consumers.

A new take on loyalty

A new take on loyalty

As loyalty programs have expanded to include more emotional benefits, they have seen the value associated with meeting a consumer's needs. Now companies are competing for customer relationships rather than customer memberships.

Checkout queues: Soon to be a thing of the past?

Checkout queues: Soon to be a thing of the past?

Amazon has been a source of stiff competition for online retailers around the world of many years. And, with the launch of its Amazon Go concept store in Seattle last year, the online giant brought itself out of the cloud and into direct competition with brick and mortar stores.

Mobile Payments Today: May's top reads

Mobile Payments Today: May's top reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Is UK contactless card fraud overblown?

Is UK contactless card fraud overblown?

At least one executive believes the recent stats are misleading.

The current state of blockchain regulation

The current state of blockchain regulation

With new technologies, it takes a while for regulation to catch up. Blockchain technology is no exception. While we are slowly beginning to see standards emerge, the reputation of blockchain is still marred by the criminal aspects of bitcoin.

Who's driving your customers' digital expectations?

Who's driving your customers' digital expectations?

Amazon, Facebook and Google are driving what consumers expect in a digital environment.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Restaurants realizing importance of mobile payments and loyalty

Restaurants realizing importance of mobile payments and loyalty

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

Rooam sees opportunity for mobile payments in hospitality industry

Rooam sees opportunity for mobile payments in hospitality industry

The company earlier this month officially launched a mobile app for Android and iOS that enables users to open, view and close a bar tab right from their smartphone.

Future of payments? Phone will set the tone

Future of payments? Phone will set the tone

Consumers are looking for tools that make moving and managing money convenient and enable them to take control of their financial lives. Mobile can accomplish these things.

Retailers still face EMV issues

Retailers still face EMV issues

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent purchases on non-compliant equipment. Compliance, however, will benefit all parties by reducing credit card fraud.

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3 trends for 2018: Safer data, faster payments, better experiences