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CO-OP relaunches mobile banking app with new features

CO-OP Mobile users now have the ability to send P2P payments and conduct remote check deposits.

CO-OP Financial Services is relaunching CO-OP Mobile, its mobile banking application now featuring optional real-time, person-to-person payments and remote check deposit capabilities for credit union smartphone users. 

"Mobile banking is indispensable for any credit union competing for consideration as a member's primary financial institution," Stan Hollen, president/CEO of CO-OP, said in a statement. "CO-OP Mobile enables credit unions to offer a leading-edge, custom-branded app tailored to the needs of their members — without the costly and time-consuming complexities involved in developing an in-house solution." 

Originally introduced in February 2009, CO-OP Mobile is being reintroduced to take advantage of CO-OP's new person-to-person payments network called RealPay by CO-OP, incorporating the FIS PayNet platform. CO-OP Mobile is a fully customizable and configurable mobile app for credit unions, using the same connection technology as CO-OP Shared Branch transactions, which expedites implementation for credit unions already participating in that network, according to a press release.

The new CO-OP Mobile was tested prior to introduction by Democracy FCU of Washington, D.C. 

"CO-OP Mobile allows us to deliver more services to members through their smartphones, which is critical because surveys show 50 percent of adults have smartphones and keep them handy all the time," said Bill Cook, vice president of administration, for Democracy FCU. "This version of CO-OP Mobile enables P2P payments and remote deposit capture  features of mobile banking we will be able to offer our members for the first time. It also fits well with our shared branching concept we want to be wherever our members go, and now we will be right in the palm of their hand."

Additional key features of the new CO-OP mobile include iPhone and Android apps custom-branded to the credit union; account aggregation for access to all accounts at a credit union on one app; account-to-account transfers; account history; text banking; and a back-office client portal application to monitor and manage users. 

CO-OP will be further rolling out CO-OP Mobile as part of a free webinar taking place on Wednesday, Feb. 25, at 11 a.m. Pacific time. Titled "Mobile Momentum: From Apple Pay to RealPay and Beyond," registration for the webinar is available at http://info.co-opfs.org/02-25-Mobile-Momentum_Landing.html. Mobile/virtual products from CO-OP will also be part of the company's exhibition booth at CUNA GAC 15, taking place March 8-11 in Washington, D.C.

CO-OP Mobile is available for implementation by credit unions on the CO-OP Shared Branch network immediately.