Talking With: Amazon payments exec on brokering consumer trust, solving customer pain points (Part 1)

Mobile Payments Today sat down with Patrick Gauthier at the Shoptalk conference to discuss a wide range of topics about e-commerce, the checkout experience and what makes Pay with Amazon different from MasterPass, PayPal and Visa Checkout.

Differentiate or die: Dunkin' innovation chief warns retailers about new digital age

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do to survive and beat the competition.

Retailers should seek to own mobile payments

A panel discussion at the ShopTalk conference in Las Vegas focused on the issues merchants face today as it relates to the mobile customer experience.

Bango's BilltoMobile acquisition puts spotlight back on direct carrier billing

On the same day that U.K.-based Bango made its acquisition for $3.5 million, Las Vegas-based Axiologix Inc. announced that it had entered into a joint venture with SLA Mobile, a direct carrier biller with headquarters in Malaysia and the U.K. The next day, Austria's Dimoco purchased Italy-based Onebip for an undisclosed amount.

MCX delays nationwide rollout of CurrentC mobile wallet

Almost four years after its formation, MCX has little to show for its efforts outside a pilot in one Midwest city.

Mobile payments opportunities and obstacles for US vendors

Sergio Chalbaud, the founder of a mobile-focused consumer banking platform called Fintonic, examines some of the issues facing mobile wallet providers in the U.S.

Mobile wallets don't have enough going for them right now

Richard Buckle, founder and CEO of Pyalla Technologies LLC, wrote a blog post about how he believes security concerns and an abundance of options for consumers continue to stifle widespread adoption of mobile payments.

The card networks' EMV dilemma

Blinded by the financial windfall of offloading billions in fraud losses to their own customers, the card brands now face serious risks on a number of fronts. Daryl Cornell, the CEO of Triton, gives his opinion about the current industry.

Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

Kohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning loyalty rewards in the process.

Where did Starbucks go wrong with loyalty?

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward programs to remain flexible, to striking a smarter balance between customer happiness and business needs.

Airlines should pursue partnerships with payments innovators

Kristian Gjerding, CEO of CellPoint Mobile, wrote a recent blog post about how airlines are missing out on potential revenue opportunities by not partnering with the likes Apple and Google.

The Internet of Things to come as Nespresso, Apple, Nest try to grind out predictability

The adaptation of digital technology across products, from clothing to coffee, is slowly reshaping what today's consumers expect from brands and their retail experiences. Here's one example, by Nespresso, of how the Internet of Things influences not only new consumer behaviors, but also revenue streams.

Fintech: The great equalizer

Richard Steggall, the CEO of Urban FT, examines how the proliferation of fintech products presents opportunity for small and midsized financial institutions to compete with large banks.

April 5 for 5: Criminals seek to exploit mobile payments

It's time for a look back at April's most-read articles on Mobile Payments Today.

Mobile's role in ID verification for age-restricted merchants

Mobile identity verification is a topic that the industry often overlooks, but Michael Hagen from Mitek shares some thoughts on why it's important for certain merchants.

The problems weighing down mobile payments

Robert Brodie, co-founder and CTO of SUMO Heavy, examines some of the issues that are preventing mobile payments from really catching fire.

Wells Fargo doubles down on mobile card-free ATM access

For the time being, most US FIs are relying on texted codes to offer their customers a cardless ATM option; by implementing NFC as well, Wells Fargo is getting a jumpstart on future interoperability.

Mobility and security in the banking industry

Robert Capps, the vice president of business development at NuData Security, believes banks need to provide more responsive mobile experiences and do so by going beyond what he thinks are passive biometrics and behavioral analytics.

Dunkin' Donuts turns up the heat on Starbucks with loyalty offering

With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin' Donuts Card, either plastic or via the Dunkin' Mobile App.

Talking With: NCR's Eli Rosner about the current state of omnichannel

NCR believes it is at the forefront of the ongoing changes we see in omnichannel, whether it's at a bank or retailer.

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