Companies seek to take plastic to new digital heights

Rich McIver examines the different players in this unique market.

Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something in return.

A voice for mobile carrier commerce

One long-time industry supporter is exploring the formation of a group that would help promote the benefits of direct carrier billing and mobile money services worldwide.

Rogers expands wireless support for suretap mobile wallet in Canada

Suretap now boasts support from Bell, Telus and its subsidiary Koodo, and Virgin Mobile Canada. CIBC also will allow its customers to load their credit cards into the mobile wallet, and consumers have the ability to store gift cards from more than 30 retailers.

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the technology provide value to the consumer and if so, in what form and to what end?

Past is prologue: Maximizing future ignition of mobile money

Dan Glessner, the chief marketing officer at Quisk, wrote a blog post about what the industry can do to help strengthen this sector.

Bitcoin 'rebittance': serving the financially underserved

With remittance fees as high as 12 percent, many migrant workers are stuck in a bind. Hence, some migrants are turning to bitcoin "rebittances" as a less expensive alternative.

A Microsoft-sized opportunity: Payment processing

The payments industry doesn't know much about Microsoft's plan for mobile payments, but Thomas Yohannan gives his take on the situation.

2015: The year of HCE?

For all the talk about third-party mobile payment providers in recent weeks, financial institutions can still have a place in the conversation going forward.

Out of Africa: AML compliance for mobile payments

John A. Cassara, a former U.S. intelligence officer, shares his experiences from his time in Lesotho.

Android Pay and banks

Martin Cox, global head of sales for Bell ID, examines how the new kid on the block stacks up against Apple Pay and Samsung Pay for financial institutions.

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland, director of software analysis and development for Grand Visual.

Apple Pay gets more 'Wallet'-like with new additions

Apple has added private-label and loyalty card support to its mobile payment system. The company also has announced that Apple Pay will launch in the UK next month.

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of software analysis and development for Dickey's Barbecue Restaurants Inc.

Mobile payments from your wrist

Gemalto is working with rugby and soccer clubs in the U.K. on a contactless wristband that could eliminate the need for fans to carry cash with them on match days.

Why financial institutions need to embrace mobile commerce

By not providing a mobile point of sale application to their merchant customers, banks lose out on valuable revenues from a rapidly growing market.

May mobile payments 5 for 5: Authentication, MasterCard Send, social media

It's time for a look back at the most-read articles on Mobile Payments Today in May, and what we can learn from them.

With Android Pay's arrival, battlefield lines have been drawn

Google is back in the game with another mobile payments product, but how does it stack up against Apple Pay and Samsung Pay? Michelle Evans, senior consumer finance analyst at Euromonitor International, examines where Android Pay stands at this point.

Google gets back into mobile payments with Android Pay

The new system is similar to Apple Pay, but there are some differences in the way Google will present its mobile wallet to consumers.

A look inside consumers' security concerns about emerging payments

When Facebook announced Messenger payments in March, some users weren't thrilled about the idea of giving their debit card information to the company. But one security expert believes consumers should be more worried about the safety of their overall digital identity.

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