KBC Bank Increases Productivity & Reduces Costs with Skype for Business

KBC Bank Increases Productivity & Reduces Costs with Skype for BusinessPublication Type:
Case Study

Published / Updated:

With Ipanema, KBC delivers excellent quality of experience to Skype for Business & Microsoft Office 365 users, increasing productivity & reducing telecom costs by 20%. Strong user adoption resulted in supporting 140k sessions a week across 15k users and boosted teleworking capability.

"With 15,000 users on Skype for Business and Wi-Fi accessible to all customers, we couldn't take the risk to not deliver an optimum quality of experience. We also needed to make sure our critical applications such as bank transactions or VoIP will not be impacted."

Thanks to Ipanema, the Application Aware SD-WAN, KBC Bank was able to deploy all 15,000 users in the same amount of time it took to deploy the first 1000 prior to having Ipanema. This was done with no additional calls to the help desk, and enabled over 140,000 point to point sessions per week by their employees. General deployment speed for new applications was decreased from 2 years to 6 months on average with performance benefits of Ipanema.

Read this case study to see how your IT group can benefit from Ipanema!


InfoVista is the leading provider of cost-effective network and application performance orchestration solutions for retailers around the world. Our award-winning Ipanema Application Aware SD-WAN empowers retailers to deliver a high-quality customer experience and associate engagement by guaranteeing performance of applications

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