Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.
More than 125 retail and restaurant executives gathered in Chicago last month for Networld Media Group's annual summit.
Jim Ensign from Republic Bank discusses how financial institutions can improve the customer experience.
Patricia O'Donnell, senior vice president at Key Bank, discusses this challenge that FIs face daily.
Stormy Mauri, vice president and product manager at Washington Trust Bank, talks about the challenges banks face going forward.
Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.
During our webinar, we've been talking about licensed European Payment institution and E-money institution, as well as the Internet acquiring.
When it comes to the ideal banking experience for the average customer, "the faster, the better," says Jorge Lemus, vice president of international banking payments at Scotiabank. This is where he believes technology can play a crucial role.
At the 2016 BCX Summit, Julie Conroy of Aite Group discussed the movement among FIs to drive mundane branch transactions to self service devices.
At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.
This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.
A video presentation of highlights and insights from the 2015 ATM & Mobile Innovation Summit, Sept. 9–11, in Washington, DC.
Couldn't make the CONNECT Mobile Innovation Summit? Catch the highlights with this video.
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.
Tim Hackbardt, VP of Marketing for BJ's Restaurants, talks about the many ways the chain's mobile app improves the customer experience.
Len Dudis describes SeaWorld's folio approach to guest payments via its mobile app.
Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.
Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.
Company claims more than 27 million mobile banking customers as it tries to find the best experience for users.
Shawn Henry, a retired FBI executive assistant director, spoke with Mobile Payments Today about the threats financial companies face today.
Kurt Helwig, CEO of the Electronic Funds Transfer Association, and Tom Harper, president and CEO of Networld Media Group talk about points of focus — innovation, regulation and security — for this year's ATM and Mobile Innovation Summit. The two-day...
Tom Harper, president and CEO of Networld Media Group talks about what to expect from this year's ATM & Mobile Innovation Summit and why executives should consider it imperative to attend and hear what high-level presenters and panelists have to say about the future of payments.
Malini Mithal, assistant director of the Bureau of Consumer Protection at the Federal Trade Commission, explains the FTC's purpose and influence over banking and payments. (From the ATM & Mobile Executive Summit)
The Federal Trade Commission weighs in on the mobile vs. magstripe debate. (From a keynote address by Malini Mithal of the FTC at the ATM & Mobile Executive Summit)
"Data security is a big area for the FTC," said Malini Mithal, assistant director of the Bureau of Consumer Protection at the FTC. "We have brought nearly 50 cases here, including dozens alleging violations of GLB rules." (From Mithal's keynote address at the ATM & Mobile Executive Summit)
“There needs to be a move beyond cash in order for the vast majority of the people in the world to become full working participants in, and beneficiaries of, the economic system,” said Leland Englebardt, group head, global network products...
Kurt Helwig, CEO of the Electronic Funds Transfer Association (EFTA), puts it succinctly: "P.J. O'Rourke said, 'Giving the government money and power is like giving car keys and whiskey to teenage boys.'" Laura Udis of the Consumer Federation of American offers a counterpoint in this engaging session at the ATM & Mobile Executive Summit.
Joe Samuel, SVP of global public affairs for First Data, said FIs are constantly balancing new regulation, new supervision and enforcement. Dodd-Frank has worked in some areas of banking, he said, "but in some areas I think it didn't." (From a panel at the ATM & Mobile Executive Summit)
"When you're looking at having every bank in the country potentially having to reissue debit cards and change their whole debit card structure ... to then think about introducing EMV at the same time, I think it puts EMV on hold to a large extent." (Attorney Lynne Barr at the ATM & Mobile Executive Summit)
Attorney Lynne Barr and Joe Samuel of First Data analyze the probable paths resulting from Judge Leon's ruling on the Durbin Amendment. (From a "Front Page Focus" panel at the ATM & Mobile Executive Summit.)
While Kenya’s success with mobile payment and ATM convergence hasn’t been easily replicated in other countries, the model has paved the way for mass migration of unbanked people into the world’s banking system. (A discussion between Dan Littman of the Fed and Mike Lee of ATMIA at the ATM & Mobile Executive Summit)
An ex-employee sued McDonald's claiming that its policy of paying unbanked employees' wages via prepaid meant that her income was eaten up by card fees. A panel of payments experts tackles this difficult issue at the ATM & Mobile Executive Summit in Washington, D.C.
Panelists at the ATM & Mobile Executive Summit in Washington, D.C. discuss the EMV migration issues surrounding consumer education.
For starters, "It's going to be a fight for jurisdiction," says Liz Garner of the National Restaurant Association. (During a panel at the ATM & Mobile Executive Summit.)
Several surprising statistics show that restaurant operators are responding to new customer spending preferences by investing in new payment technology. "Infrastructure investment is huge in our industry." (Liz Garner, director, commerce and entrepreneurship, National Restaurant Association, at the ATM & Mobile Executive Summit.)
Acquiring and sharing customer data has become "one of the most hotly negotiated" deal points in the mobile payments M&A community. A payments attorney asks a panel of retail experts how they handle this sensitive issue. (From the ATM & Mobile Executive Summit.)
What exactly shifts in Oct. 2015, and to whom? A MasterCard representative clarifies the issue at the ATM & Mobile Executive Summit.
Currently, Oct. of 2015 is the targeted date when card fraud liability will shift to merchants who have not deployed EMV-compliant terminals in their businesses. But is there a chance the date will shift, too? (From a "Front Page Focus" panel at the ATM & Mobile Executive Summit)
George Wallner, payments pioneer and founder of Hypercom, describes the promise of the "new card" in an interactive environment. (From the ATM & Mobile Executive Summit.)
Private litigation in New York pitting a group of merchants against Visa, MasterCard and a number of large banks could stifle innovation in the mobile space. (From a panel at the ATM & Mobile Executive Summit.)
Retailers and the Federal Reserve were both unprepared to respond to a demand by Judge Richard Leon in his Durbin ruling. (From the ATM & Mobile Executive Summit.)
Judge Leon's castigation of the Federal Reserve faces off against the agency's long-standing reputation and favor with the courts. (Attorney Crystal Kaldjob at the ATM & Mobile Executive Summit.)
The D.C. Court of Appeals could affirm or reverse some or all of the ruling. And there's the likely appeal to the Supreme Court. (From the ATM & Mobile Executive Summit.)
Today's younger generation is being trained to be tomorrow's mobile payment users, says George Wallner, CTO of Loop. "If they can't do something on their phone, they're irritated." (From a keynote at the ATM & Mobile Executive Summit.)
George Wallner (founder of Hypercom) explains the feature every mobile payment provider must build into its digital wallet. (From the ATM & Mobile Executive Summit.)
One factor in the whole Durbin/Leon debacle has thrown the financial services community into disarray, rendering budgeting and planning next to impossible. (Casey Merolla of First Annapolis at the ATM & Mobile Executive Summit.)
Casey Merolla, senior manager of First Annapolis Consulting, analyzes the responses of various financial institutions to Durbin. (From the ATM & Mobile Executive Summit.)
Issuing banks have several strategies for mitigating the Durbin rules, including product innovation, re-pricing and cost reduction. (From the ATM & Mobile Executive Summit.)
Casey Merolla of First Annapolis Consulting explains how the judge's ruling is in conflict with many network agreements signed as a result of Durbin. Leon also erred in his calculation of transaction costs. (From the ATM & Mobile Executive Summit.)
The possibilities span the spectrum of destructive impact on financial institutions. In describing the potential outcomes, Casey Merolla of First Annapolis says, "It changes everything." (From the ATM & Mobile Executive Summit.)
George Wallner says people were wowed when he whipped out his phone instead of a card, but are "cool" and "convenient" enough to establish a new mode of payment? "The real value is an entirely new environment is being created," George concludes. (At the ATM & Mobile Executive Summit.)
George Wallner describes the simple one-step PIN solution already developed by the mobile industry. (From the ATM & Mobile Executive Summit.)
A major issue clogging the road of payment evolution toward MCX is where account holders' value is stored. Another issue is the MasterCard/Visa duopoly that excludes competition. (From the ATM & Mobile Executive Summit.)
A question is asked about whether the closed nature of MCX runs contrary to the National Restaurant Association's open philosophy. "A lot of the principles we're looking for exist with MCX," says NRA's Liz Garner. A Walmart representative weighs in on the issue as well. (From the ATM & Mobile Executive Summit.)
Reed Luhtanen, director of payments policy for Walmart, describes the pitfalls facing adoption of the new MCX standards. (From a panel at the ATM & Mobile Executive Summit.)
"It's not true that security is paramount," says George Wallner, CTO of Loop. (From the ATM & Mobile Executive Summit.)
Too many technologies (including NFC) ignore a necessary step toward merchant acceptance. "Users of NFC will be disappointed for many years to come," says George Wallner, CTO of Loop and founder of Hypercom. (From the ATM & Mobile Executive Summit 2013.)
This one issue causes enough retailer resistance to potentially keep mobile from gaining wide acceptance at the point of sale. (From George Wallner's keynote at the ATM & Mobile Executive Summit.)
"Attacking a phone — especially if it has a piece of hardware to securely store the card data — is not a very rewarding process for a hacker." (George Wallner at the ATM & Mobile Executive Summit.)
George Wallner says, "There's not anything wrong with [today's] technology, it's just not supported." (From the ATM & Mobile Executive Summit.)
Kenya is a terrible example of regulation supervision, says Emery Kobor, Deputy Director of Strategic Planning for the U.S. Treasury's Office of Terrorist Financing and Financial Crimes. "Frankly we're very concerned that M-Pesa has risen to the level of being...
CrowdStrike's CTO tells how his team exploited a phone using tools and techniques currently available "in the wild." The phone's owner felt personally vulnerable because much of his daily life was hacked. (Dmitri Alperovitch at the ATM & Mobile Executive Summit.)
"Literally as soon as handset manufacturers sell a phone, they no longer care about that phone because they're already moving on to the next version," says Dmitri Alperovitch, co-founder and CTO of CrowdStrike. "They don't want to support it, they...
Dmitri Alperovitch, Co-founder and CTO of CrowdStrike, gives the "good news" in the fight for mobile security. He explains the systems and processes in place to keep the bad guys at bay. (From the ATM & Mobile Executive Summit.)
An attorney describes Judge Richard Leon's emotionally-charged actions in his ruling on the Durbin Amendment. (Attorney Crystal Kaldjob at the ATM & Mobile Executive Summit.)
Kurt Helwig of EFTA asks an expert panel about the "inspiration" behind Judge Leon's emotional reaction to the Fed's Durbin rules. (From the ATM & Mobile Executive Summit.)
U.S. government agencies must synthesize their payment regulations, says MasterCard. A panel of several agency representatives tries to defend the complex U.S. regulatory system. "Payment innovations can die from a thousand cuts," admits Jeff Marquardt, deputy director of the Federal...
An audience member asks whether Visa has an unprecedented opportunity to capitalize on signature debit market share under the new Durbin rules.
Chase's debit and credit cardholders operate on a "separate instance of VisaNet" at Chase's merchant partners. (According to First Annapolis's Casey Merolla at the ATM & Mobile Executive Summit.)
"PCI is completely one-sided," says Mark Horwedel of the Merchant Advisory Group. "Merchants can pay a lot of money to come and give advice while the networks can go in the other room and make all the decisions." (From the ATM & Mobile Executive Summit.)
A major drawback of EMV is that "it circumvents Durbin," says Mark Horwedel, CEO of the Merchant Advisory Group. "We worked very hard in the merchant community on the Durbin Amendment." (From a retail payment trends panel at the ATM & Mobile Executive Summit.)
Mark Horwedel, CEO of the Merchant Advisory Group, lays down the gauntlet to the payments industry to make it easier for merchants to do business. (From the ATM & Mobile Executive Summit.)
Mimi Hart of MagTek doesn't believe consumer behavior will give EMV a smooth road to adoption. "Mobile has a lot more promise." (From the ATM & Mobile Executive Summit.)
Mimi Hart, CEO of MagTek, explains a new angle on stopping skimmers from using a compromised card. (From the ATM & Mobile Executive Summit in Washington, D.C.)
CrowdStrike broke into the App Store and bypassed the security validation mechanism. Their CTO describes the demo conducted at a conference a few years ago. (From the ATM & Mobile Executive Summit.)
Jim Pitts, project manager of the BITS Financial Services Roundtable, explains why he tells his FI members to expect the worst when it comes to customers' personal phone security. (From a panel at the ATM & Mobile Executive Summit.)
"It's am entirely new environment," says George Wallner, CTO of Loop (and founder of Hypercom). He describes how dynamic, interactive coupons change the payment experience. (From the ATM & Mobile Executive Summit.)
"It's much easier to raise money when you say that the phone doesn't need to change, we don't need to invest, somebody else will invest to make our product work." (From George Wallner's keynote at the ATM & Mobile Executive Summit.)
Attorney Crystal Kaldjob of Goodwin Proctor highlights what the Durbin Amendment is and how we got to where we are today. (From the ATM & Mobile Executive Summit.)
"In reality it's just been a transfer of funds from the large banks to the large merchants." (From a panel at the ATM & Mobile Executive Summit.)
An e-mail received by an audience member during the "cashless society" panel at the ATM & Mobile Executive Summit leads to one of the most interesting discussions during the session.
Leland Englebardt of MasterCard confronts a government interagency panel on why they seem to be warm on cash, when the cost of cash is so high for them. "I wonder why I don't hear much stronger urging and sentiment from you all to push out of the way." (At the ATM & Mobile Executive Summit.)
"Think of the wallet of the future as an operating system," says George Wallner. "Today when you talk to the major card issuers, they all have wallet aspirations." But they're wrong in how they think about the wallet, he says. (From the ATM & Mobile Executive Summit.)
"Today ... the mobile phone is handier than your wallet," says George Wallner, CTO of Loop. Wallner then describes the best use case for a mobile wallet. (From his keynote at the ATM & Mobile Executive Summit in Washington, D.C.)
"I know this because we've hired a lot of people out of Apple," says Dmitri Alperovitch of CrowdStrike. (From the ATM & Mobile Executive Summit.)
Apple wasn't the only manufacturer "mad" at the failed promise of NFC, says George Wallner. (From the ATM & Mobile Executive Summit.)
"The good news is the proximity has to be very close," says Dmitri Alperovitch of CrowdStrike. (At the ATM & Mobile Executive Summit.)
Yes and no, says CrowdStrike's CTO. (Mostly no.) (From the ATM & Mobile Executive Summit.)
Malini Mithal of the FTC recounts recent lawsuits the agency won against fraudulent payment companies. (From the ATM & Mobile Executive Summit)
In her keynote address at the ATM & Mobile Executive Summit, Malini Mithal of the FTC talks about lawsuits against Path, W3 Innovations and Filquarian Publishing.
Malini Mithal of the FTC highlights several best practices on mobile data security. (From a keynote address at the ATM & Mobile Executive Summit)
In the continuing cashless debate, Mike Lee, CEO of ATMIA, makes the case for cash in an increasingly less-cash world. (From the ATM & Mobile Executive Summit)
"We just think of it as a free good," said Dan Littman of the Federal Reserve Bank of Cleveland. "But everyone behind the scenes is seeing the cost go up to fight counterfeit." (From the ATM & Mobile Executive Summit)
“What is the case for cash?” asked Greg Baxter of Citi. After a global analysis of why the case is weakening, he challenged a panelist from the Fed why they still mint pennies. (From the ATM & Mobile Executive Summit)
"If you're working on a new payment product, for example, that's integrating offers and discounts for loyalty programs, you really should be aware of the FTC's advertising law." (From Malini Mithal's keynote address at the ATM & Mobile Executive Summit)
Peter Shortall of MasterCard Advisors makes an unusual prediction on the fate of plastic and how it will play into the convergence of mobile phones and ATMs. (From the ATM & Mobile Executive Summit.)
Dave Willis of Navy Federal Credit Union defends his position on the card/mobile/cash consumer debate. "It's not just the Millennials," he adds, referring to the demographic increase in mobile usage. "It's all of us." (From a panel at the ATM & Mobile Executive Summit.)
ADA, EMV, Windows 7 and a slew of other mandates have impeded the flow of products, services and other "customer delighters" from hitting the market. (Panel discussion at the ATM & Mobile Executive Summit.)
As world governments study the risks inherent in ATM/mobile convergence, is inevitable regulatory activity gathering on the horizon? (Panel discussion at the ATM & Mobile Executive Summit.)
"The technology is proven," says Peter Shortall of MasterCard. "And consumer adoption is wide." Peter argues that the foundation of existing consumer usage will lead to swift adoption of new mobile technologies. (From the ATM & Mobile Executive Summit.)
Consumers are in the driver's seat, but what's motivating them? Peter Shortall of MasterCard explains what has to happen to create a compelling consumer value proposition. (From the ATM & Mobile Executive Summit.)
An audience member asks whether the mobile/ATM application adds a sufficient layer of authentication such that EMV would not be necessary. (From the ATM & Mobile Executive Summit.)
Wayne Malone of Citi and Mark Critchett of NCR explain the basics of this new mobile-enabled innovation. (From a panel discussion at the ATM & Mobile Executive Summit.)
ATMmarketplace.com editor Suzanne Cluckey asks a mobile security panel how the industry can overcome consumers' leeriness about mobile payments.
"The ATM is still our most-used channel." Wayne Malone, head of Citishare and global ATMs, discusses the synergy between ATMs and mobile phones within Citi's massive network. (From a panel at the ATM & Mobile Executive Summit.)
An industry overview of the convergence by Mark Critchett, NCR's marketing director, payments and multichannel solutions. (From a panel at the ATM & Mobile Executive Summit.)
A long list of R&D developments will be rolling out globally as the ATM and mobile convergence continues. (From a panel discussion at the ATM & Mobile Executive Summit.)
MagTek CEO Mimi Hart details the inner workings of her company's card authentication technology. Next to her on the panel is CrowdStrike's director of intelligence, Adam Meyers, who leans forward. "I'd love to play with it," he admits. (From a panel at the ATM & Mobile Executive Summit.)
"The bad guys know that it's moving toward mobile, and they're already there," said Adam Meyers, director of intelligence for CrowdStrike. "There's no way you can put security software on most of these mobile platforms." (During a panel at the ATM & Mobile Executive Summit.)
Greg Baxter, Citi's global head of mobile and digital strategy, explains how one of the world's largest banks sees its role in the cashless society. "On a peak day we will move $9 trillion through digital channels," he said. Annual U.S. GDP, by comparison, is $14-15 trillion.
Mike Lee, CEO of ATMIA, participated in a debate at the recent ATM & Mobile Executive Summit in Washington D.C. "It's reached a point where you innovate or die," he said. According to Mike, different types of cardless ATM transactions are quickly rising around the world.
So says Mike Lee, CEO of ATMIA, at the recent ATM & Mobile Executive Summit in Washington, D.C. In this clip, Lee vigorously defends the cash position.
Greg Baxter, global head of digital strategy for Citi, answers the age-old question. (From a session at the ATM & Mobile Executive Summit.)
"We spend $1.2 billion a year on cash," said Dan Littman of the Federal Reserve (at the ATM & Mobile Executive Summit.) "We'd like to see cash decline in an orderly way."
Tabbedout, which provides a mobile payment app that lets bar and restaurant patrons pay up from their table, has recently added tools to the app. In this video interview, recorded during the Money2020 conference in Las Vegas, Tabbedout Marketing Manager Jake Westerfeld discusses those additional features.
Handpoint is an mPOS EMV platform provider based in Iceland and the U.K. In this video, recorded during the Money2020 conference in Las Vegas, Handpoint Marketing Director Erla Osk discusses business opportunities presented by EMV migration in the United States and how the company is working to find business partners in the U.S.
Fiserv, a provider of information management and electronic commerce systems for the financial industry, rolled out a mobile bill payment solution during the Money2020 conference. In this video, recorded on the conference’s trade show floor, Steve Shaw, Fiserv vice president...
Jumio is a next-generation credentials management company. In this video, recorded during the Money2020 conference in Las Vegas, Jumio CMO Marc Barach discusses the disheveled state of mobile wallets and why the company believes its new Port solution, a device-based mobile wallet, is preferable to app-based wallets.
Gemalto provides end-to-end digital security solutions designed to make personal interactions more convenient, secure and enjoyable. In this video, recorded during the Money2020 conference in Las Vegas, Gemalto Marketing Director Naomi Lurie talks with Mobile Payments Today Editor Cary Stemle...
The first step to knowing your customer: Know Jumio. Jumio’s ID verification technology, Netverify, provides you with real-time ID verification. Turn your customer’s smart-phone or computer into an ID scanning terminal that makes it fast and easy to capture and...
Kurt Helwig, president of the Electronic Funds Transfer Association, talks about some of the speakers and topics lined up for this month's inaugural ATM & Mobile Executive Summit, September 25-26 in Washington, D.C. Helwig is interviewed by Bob Bucceri, partner...
An intriguing dynamic is playing out in the payments landscape: The demand for both cash and mobile financial services is increasing concurrently. Mobile phones are enabling cash transfers, payments and withdrawals. Tom Harper talks about what attendees can look forward...
NCR demoed their mobile shopper app for Mobile Payments Today contributing editor Cherryh Butler for sister site Retail Customer Experience at this year's NRF Big Show in New York City.
With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their devices could be obsolete. Direct Source has unveiled a Hardware-as-a-Service plan that allows operators to deploy devices,...
Haggard after four days of walking the massive CES conference, Mobile Payments Today editor James Wester gives his assessment on the show, and what the lack of mobile payments there might mean.
Nimrah Karim, Associate Consultant, ShoreBank International and field researcher for Bankable Frontier Associates discusses some of her findings in Pakistan.
Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it is crucial for companies to be aware of the intersection of social and mobile.
At this world's BAI Retail Delivery show in Washington, D.C., NCR showcased its ATM cash withdrawal prestaging technology, demonstrating how easily a bank customer equipped with a smartphone and accompanying app can get cash cardlessly at an NCR ATM — without so much as touching the machine.
A mobile application from Wincor Nixdorf allows the bank customer to prestage a cash withdrawal on a smartphone. The app creates a token that is sent to the mobile user's phone. The customer can then go to the ATM of...
NCR Silver is a mobile point of sale that offers something smaller MPOS products don't: a scalable solution that also connects to back-office software. That gives NCR the ability to sell its solution to larger merchants who might be reluctant...
The NFC payment market in the U.S. may be in some disarray, but it's a big world. Russian carrier MTS has partnered with global payment brand MasterCard to introduce mobile payments using near field communications technology to its 100 million...
Dunkin' Donuts introduced a new mobile payments platform, which also allows users to send gifts to friends through texting, email or Facebook.
Editor James Wester looks at the Moneto mobile wallet, a case containing a microSD chip and an NFC antenna. The mobile wallet comes with a prepaid MasterCard and lets iPhone users experience an NFC-enabled mobile payment product. Visit the Moneto site here.
Editor James Wester looks at some of the mobile point of sale solutions on the market and explains what does (or doesn't!) set them apart.
Zavida Mangaru, MasterCard's VP of mobile product development, demonstrated the MasterCard PayPass Wallet, the company's digital wallet, at this year's CTIA Wireless conference in New Orleans. MasterCard introduced its digital wallet at the event. It's intended to provide users with...
Mark Wozniak from ViVotech joined us from the CTIA Wireless 2012 show in New Orleans to discuss the company's efforts to improve the shopping experience with NFC. (And if you watch closely, you'll see the world's most clueless man walk into the shot. Such are the circumstances when you get 25,000 people walking through a conference.)
Marc Gardner, CEO and founder of North American Bancard, discussed the company's PayAnywhere mobile point of sale solution with Executive Editor Joe Grove at this year's CTIA Wireless show in New Orleans.
Ferry de Koning, director of sales for security at Gemalto, took time at the CTIA Wireless 2012 conference in New Orleans to provide an overview of the company's role in securing NFC.
Silvio Kutic, CEO of Infobip, a mobile cloud service provider based in Croatia, spent a few moments with Executive Editor Joe Grove at the recent CTIA Wireless 2012 conference in New Orleans, La. He discussed the company's in-app and direct carrier billing services.
Madrid-based Sepomo is setting its sights on the Latin American market. Founder and CEO Mike Beattie took some time during this years CTIA Wireless conference in New Orlean, La. to discuss the company's plans.
Corduro offers non-profits a mobile payment tool that lets them not only process payments but also leverage social networks to spread their fundraising appeals. CEO Robert Ziegler discussed the company's solution with Mobile Payments Today in Chicago at the Retail RAMP conference.
Mobile marketing company Iris Mobile has a platform that lets companies send messages to cellphones that go beyond simple text. Jim Boccarossa, Iris Mobile's VP of Sales, spoke with Mobile Payments Today about the company and its text messaging platform at the Retail RAMP conference in Chicago.
Dekkers Davidson, the head of mobile commerce for Barclays, joined Mobile Payments Today at the Retail RAMP conference in Chicago. Davidson discussed Barclays' forays into mobile commerce and payments, and gave some advice to merchants looking at mobile payments.
Louisville, Ky.-based Mobibucks is marketing it's ready-to-deploy mobile payment solution. Company SVP Bill Baustien took time at the Retail RAMP conference in Chicago to discuss the product with Mobile Payments Today.
Tim Hayden, the CMO for mobile marketing company 44Doors, spoke with Mobile Payments Today at the Retail RAMP conference in Chicago. Hayden discussed how companies are beginning to integrate the mobile channel into their marketing mix.
CSI Enterprises, Inc. is known for products aimed at corporate purchasing. Mobile Payments Today caught up with CSI at the Retail RAMP conference in Chicago. The company was showing off its new globalVcard, a one-time use virtual MasterCard that lets companies give employees a secure card they can access from their phones.
Mobile Payments Today spoke with Chris Dean from Kony at the recent Retail RAMP conference in Chicago. Chris talked about the company's mobile application platform and how retailers can use it to build out their mobile channel.
Bump Pay, the new app from Bump, lets users simply tap their phones to send and receive funds. This video is from Bump and shows how quickly and easily the app works.
A "poster store" in Stockholm Central Station allowed passers-by to use their mobile devices to browse and by merchandise using QR codes.
Direct carrier biller PaymentOne recently rebranded as PayOne. The company provided a short (and surprisingly informative) promotional video. For those who don't use direct carrier billing methods, the process may sound unsound. But as PayOne's video shows, it's simple and...
PayPal Here is the newest entrant in the mobile point of sale race, taking on "entrenched" incumbents Square, VeriFone and a host of others. As a part of its product launch, PayPal released a video for PayPal Here showing vendors using the new credit card reader and app.
In preparation for its grand unveiling later this year, Isis has been all over. The company recently released this promotional video showing how the Isis Mobile Wallet works.
NFC mobile payment provider Isis used this year's SXSW festival as a bit of a coming out party. The company — a joint venture between Verizon Wireless, T-Mobile USA and AT&T Mobility — had a large booth presence and sponsored...
Mobile banking enrollment migrates from the PC to the ATM with a new program by Diebold. The solution offers quick and easy sign-up right at the ATM, and provides FIs an ingenious way to market their mobile services to a mobile user base.
Representatives of one NRF exhibitor have launched an Occupy PCI movement, saying their holistic approach provides better data security.
Digital Signage Today editor Christopher Hall talks to 3Seventy about integration trends and impacts.
ExaDigm's David Graybeal discusses the connectivity and PCI compliance of the NX2200 mobile POS system, suitable for retail and foodservice applications.
Rob Evans demonstrates the tablet-style interface of the Monimax ATM from Nautilus Hyosung, which can capitalize on the increasing popularity of mobile payments and banking.
Part of Diebold's mobile banking suite, the card-lock feature allows customers to lock and unlock their ATM cards with a text message. Diebold product manager Balaji Devarasetty explained how it works to editor Kim Williams.
Wincor Nixdorf's new Cineo line of ATMs enables users to preorder cash and pick it up without weilding a debit card. In addition, person-to-person mobile payments can be made without having to use the card.
Bob Tramontano, vice president of global field marketing for NCR, says smartphones and ATMs make a fast way to pay anyone, virtually anywhere.
Google put out a video showing shoppers in San Francisco and New York City experiencing the Google Wallet first hand.
Waspit's Danielle Dalkie talks about her company's mobile payments/NFC solution, as well as her company's unusual name.
Researcher Mark Beccue discusses his recent report, which offered some surprising data regarding adoption of mobile payments.
Consumers are increasingly turning to their phones for purchases, with the carrier billing charges to the customer directly. Kolja Reiss of mopay talked about the state of the paradigm at the recent mobile payments conference in Chicago.
At the recent mobile payments conference in Chicago, Brad Cyprus with Vendor Safe talked about how retailers can stay right with security guidelines when it comes to NFC payments.
Among other topics, Oscar Munoz from CHARGE Anywhere discussed the evolution and state of mobile payments at the recent conference in Chicago.
Conference organizer Melissa Morrissey talks about the genesis of the mobile payments event, its success this year and her plans for 2012.
Lance Ning from ID Tech showed some of his company's mobile swiping technology at the recent mobile payments conference in Chicago. Applications include line-busting, off-site retailing and more.
Mocapay's Aaron Wald talks about the integration of mobile loyalty and marketing as part of an overall mobile solutions strategy.
BOKU's Eliana Sur talks about following the money when it comes to customers paying for goods and services through their mobile service provider.
At the recent mobile payments conference in Chicago, MagTek's Andy Deignan and Mimi Hart talked about the company's Qwick Codes.
This short video is from The Consultative Group to Assist the Poor (CGAP), a policy think-tank working on helping the world's poor gain financial access. It looks at M-PESA, a mobile payment product launched in Kenya in 2007 by Vodafone...
Micros and Tabbed Out showed their smartphone-based check-payment solution at NRA's International Restaurant Hotel-Motel Show in Chicago.
This Frank Mayer & Associates kiosk serves travelers by drawing them to a Hudson International News airport store for free cell-phone charging.
Seiko's Adam Ortlieb talks about a partnership program that is providing seamless tech integration for end-users.
CMO Brian Ardinger talks about the importance of interactivity as part of its software development.
The Nanonation CMO talks about the Digital Screenmedia Association and his take on its next steps.
Coupons.com believes that storing coupons on a smart phone and using them via NFC is superior to barcode-based presentations. Here's why.
PayNearMe's Mike Kaplan says that stores like 7-Eleven can do business with people outside the financial mainstream with mobile payment applications.
Talking about the company's M2M partnerships, Wayne Ward gives an interesting analogy for his business model.
Anita Aedo, managing director of Sabadell, talks about the unique financing needs of start-ups entering the world of mobile applications.
David Drain, executive director, talks about the association's first mobile show since it incorporated the industry among its kiosk and digital signage suppliers and deployers.
Dennis Pochet describes his company's chip-based NFC functionality.
Steve Gurley, SVP of marketing for Symon, summarizes his presentation on the convergence of mobile applications and digital signage. He is a blogger for Digital Screenmedia Association.
Dave Talach, global product manager, talks about his company's two new mobile payment solutions.
Chun Li, business analyst for the provider of mobile transaction services, describes his company's role in the industry and his take on its growth.
David Callisch, VP of marketing for Ruckus, discusses the importance of reliable Wi-Fi, especially when it comes to mobile payments.
Pierre Saez describes the process of intertwining a prepaid debit card with a mobile account.
CEO Michele Poignant talks about his company's telecom-based prepaid system and its arrival in the United States.
The company's founder describes how their application can become the grocery shopper's best friend.
The president and CEO of EFTA addressed issues and concerns with mobile payments at the ATM Industry Association conference.
Ray Carlin, Emily Dart and others from HP share their company's new offerings, including mobile solutions for retailers, from the floor of the NRF Big Show.