KeyBank launches instant payment product with Ingo Money

KeyCorp announced today the launch of its instant payment product with Ingo Money. Through Ingo Push, Ingo Money's turn-key push payment platform, KeyBank business clients can disburse guaranteed funds in real-time, according to a press release. Ingo Money enables businesses,...

Study: Walmart shoppers more likely to chose Apple Pay over Walmart Pay

Walmart shoppers who use Apple Pay, and have a mobile payment preference, are twice as likely to choose Apple Pay over Walmart Pay, according to research from Auriemma Consulting Group's Mobile Pay Tracker. Auriemma noted in a press release that...

Kount to review fraud survey results in exclusive webinar

Kount's Fraud Prevention Industry Benchmarks survey was launched to assess how those involved in card-not-present fraud prevention rank when it comes to chargebacks, manual reviews, and false positives. Results from the survey unearth insights from industry peers about performance related...

BofA trumpets success with Erica, Zelle

Bank of America has announced that Erica, its artificial intelligence-driven virtual financial assistant, now has more than 2 million users. According to a press release, this is more than double the number of customers using the technology less than a...

Study: UK adults seek innovative, digital payment experiences from their banks

Online security and fraud prevention are top of mind with U.K. adults when it comes to bank services with 60 percent of them wanting 'peace of mind' when using cards online, according to a survey from YouGov and Ondot. The...

IBM studies data breach impact

IBM Security has released a global study examining the full financial impact of a data breach on a company's bottom line. The study found that hidden costs in data breaches — e.g., lost business, negative impact on reputation and employee...

District of Columbia eyes bill to stymie cash bans at restaurants

Lawmakers in the nation's capital are weighing in on the growing trend among some merchants — mainly restaurants — of refusing cash payments. Council members representing the District of Columbia have introduced a bill that would require establishments to accept...

Bluefin, NCR expand POS payment security

Bluefin and NCR are working together to improve NCR's clients' experience by providing Bluefin's PCI-validated point-to-point encryption security product to merchants and retailers using NCR's Counterpoint Retail product to process payments through NCR Secure Pay. The companies said in a...

US consumers seek brand transparency on AI

Two out of three Americans are somewhat familiar with artificial intelligence with 32 percent feeling positive toward the technology but a good majority, 81 percent, expect companies to be transparent on how they're using it. Those findings, from Rich Relevance’s...

Study: Consumers base brand choices on the customer experience

A survey of 8,000 adults in France, Germany, the U.K. and the U.S. indicated that more than three-quarters (77 percent) of consumers have chosen a product or service from a company because of good experiences they had with it. Conversely,...

UnionPay brings QR code mobile payments to North America

UnionPay International is partnering with Bank of China (Canada) to enable all Foodymart stores in Canada to accept UnionPay QR code payment, according to a press release. Some food and beverage merchants in California, have recently started accepting UnionPay QR...

Study: Apple Pay to reach 200M users by 2020

The global number of mobile contactless users will exceed 760 million by 2020, up from an estimated 440 million in 2018, according to a new study from Juniper Research. It forecasts OEM Pay services, including Apple Pay, Samsung Pay and...

Study: Consumers more satisfied with banking, card apps

Customer satisfaction with banking and credit card apps has increased in the past year as more customers adopt digital as their primary interaction channel with their providers. According to a pair of new studies by J.D. Power — the 2018 U.S.

Study: Banks, billers, merchants see benefits to real-time payments

Eighty-six percent of banks, 82 percent of billing organizations and 78 percent of merchants expect to see improvements in their customer service as a result of real-time payments, according to a new report, 2018 Global Payments Insight Survey: Cross-Vertical. The...

Study: mPOS devices to account for almost 25% of POS transactions by 2023

A new study from Juniper Research has found that the adoption of mPOS devices connecting wirelessly or via mobile devices, such as those from iZettle and Square, will drive annual mPOS transactions to over 87 billion by 2023. This will...

UK debit card use surpasses cash for first time thanks to contactless, digital payments

The popularity of contactless payments, online shopping and smartphones is having a significant effect on how U.K. consumers manage money and pay for things, leading to debit cards overtaking cash as the most used payment method in region, according to the latest research from U.K.

Rakuten scoops up mobile order-ahead specialist Curbside

Rakuten Inc. has reached across the Pacific Ocean from Japan to acquire Curbside, a California-based company that specializes in mobile order-ahead technology for retailers and restaurants, according to a press release. The companies did not disclose details of the deal....

Study: Payment choice might influence how consumers book flights

How travelers book and pay for trips may be influencing their decisions on what services to use, according to survey results from OAG, a global provider of digital flight information. OAG asked travelers which modern payment options they would be...

Study: Consumers seek more payment options at unattended terminals

Some 70 percent of consumers want unattended terminals to accept both card and cash payments and a significant number are willing to use wearable devices or digital wallets at these locations, according to a survey of U.S., U.K. and Australian...

UK small businesses increase acceptance of mobile payment apps

New research commissioned by Verifone shows how U.K. small and medium enterprises are modernizing their businesses to deal with the huge demand from a digitally-savvy society, according to a press release about the study. The independent report, conducted by Verve...

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