Three things to think about when bringing chatbots in your bank

Three things to think about when bringing chatbots in your bank

Artificial intelligence (AI) is a hot topic, and companies everywhere are exploring how this technology can help to enhance the customer experience. The banking software company Auriga has published a whitepaper to explain what the financial industry needs to keep in mind when implementing AI-powered chat bots.

Type: White Paper

Sponsor: Auriga


5 Reasons Retailers Should Have Their Own Digital Wallet

5 Reasons Retailers Should Have Their Own Digital Wallet

As online and mobile commerce channels continue to expand, and with emerging technologies and trends changing expectations of the in-store experience, brick-and-mortar retailers are being forced to re-evaluate their position, offering and approach.

Type: White Paper

Sponsor: Rambus


Could bank cashiers soon be replaced by chatbots?

Could bank cashiers soon be replaced by chatbots?

The article looks at the current impact of artificial intelligence, the opportunities for the future and the steps needed to get there.

Type: White Paper

Sponsor: Auriga


The challenge of digital transformation: Farewell to the traditional bank branch?

The challenge of digital transformation: Farewell to the traditional bank branch?

Is it time to say goodbye to the traditional bank branch? The phrase “branch of the future” is more popular than ever and in their latest White Paper, Auriga discuss what this means exactly in the context of the reduction of the number of branches in Western Europe.

Type: White Paper

Sponsor: Auriga


Key Benefits of Operating Turnkey Payment Business in European Union

Key Benefits of Operating Turnkey Payment Business in European Union

Initiating a financial institution offers many challenges. See why many entrepreneurs are operating turnkey payment businesses without the need for a bank license.

Type: White Paper

Sponsor: Advapay


How Paydek has Become an Alternative to the Traditional Financial Institution

How Paydek has Become an Alternative to the Traditional Financial Institution

The Paydek payment institution (registration in FCA, Great Britain) being the master agent of Anelik.Ru international system of remittances, had no own information system, it was operating through the Anelik software. Learn how the payment institution is operating today.

Type: Case Study

Sponsor: Advapay


It is clear cash is here to stay, but banks need to improve their offering

It is clear cash is here to stay, but banks need to improve their offering

As banks look to reduce costs wherever they can, they are removing branch staff and replacing them with ATMs and ASDs/ASSTs (Assisted Self-Service Devices/Assisted Self-Service Terminals). But just as important as lowering costs is customer loyalty, which is driven by customer service.

Type: White Paper

Sponsor: Auriga


Smart ATMs: Getting the Most from Your ATMs

Smart ATMs: Getting the Most from Your ATMs

Are banks getting the most from their ATMs? Many institutions fail to take full advantage of the existing ATM infrastructure, though ATMs will continue to be the primary interface between people and their banks. Ensuring that this “old-fashioned” channel provides better customer experience is vital and can be done through Smart ATMs.

Type: White Paper

Sponsor: Auriga


It’s about people: Putting Relationships Back Into Banking

It’s about people: Putting Relationships Back Into Banking

We believe that banks need to see technology as a way of enabling enhanced personal relationships. New technology is not a means of eradicating people, but as a way of enabling and empowering bank staff to do more, and serve customers better. The bank of the future will succeed because it has the very best technology and the very best people.

Type: White Paper

Sponsor: Auriga


A successful omnichannel banking for a new branch model

A successful omnichannel banking for a new branch model

The buzzwords in today’s banking industry are omnichannel, channel integration, cross-channel capabilities and a new branch model. Banks, big and small, are approaching a real revolution with the goals of improving customer experience and increasing efficiency.

Type: White Paper

Sponsor: Auriga


FSS Hosted Payment Services

FSS Hosted Payment Services

The introduction of Payment Banks and Small Finance Banks in the Indian banking industry is expected to make banking services more accessible to everyone across the country.

Type: Brochure

Sponsor: FSS


FSS EFT Switching Services

FSS EFT Switching Services

Intensifying competition and technology-driven developments are compelling banks to add new channels, transaction sets and support new card types.

Type: Brochure

Sponsor: FSS



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