Mobile payments prompt retailers, card networks to innovate

Mobile payments prompt retailers, card networks to innovate

Karen Katz, former president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big Show in January on boosting the retail mobile commerce customer experience.

Panera, Wayfair hone in on mobile commerce

Panera, Wayfair hone in on mobile commerce

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom line. Fast casual Panera is also benefiting from the mobile tech evolution and new digital tools are paying for themselves in terms of sales growth.

The mobile shopping experience needs an overhaul

The mobile shopping experience needs an overhaul

Scott Voigt, co-founder and CEO of FullStory, examines the state of mobile e-commerce and the challenges still in play when it comes to delivering a robust customer experience.

Visa hawks its wares at PyeongChang 2018 Olympic Winter Games

Visa hawks its wares at PyeongChang 2018 Olympic Winter Games

Visa's wearables initiative at the PyeongChang Games continued to illustrate how the card networks have acted more like technology companies than ever before as the payments industry continues to evolve.

Verdeva brings PayByCar to market via E-ZPass agreement

Verdeva brings PayByCar to market via E-ZPass agreement

The Boston-based company has a new twist on in-vehicle payments that uses a device already present in some 35 million automobiles on the road today.

Why eBay changed course with PayPal: Control, data, cost and user experience

Why eBay changed course with PayPal: Control, data, cost and user experience

Ralf Gladis, CEO of Computop, examines why he believes eBay made the change.

Why mPOS adoption continues to lag with retailers

Why mPOS adoption continues to lag with retailers

Ben Wagner, director of product, solutions at Ingenico Group/North America, explains why there is tremendous potential when it comes to the mobile point of sale but there are some barriers that need to be knocked down.

Video: Is the idea of a single mobile payments platform too far-fetched?

Video: Is the idea of a single mobile payments platform too far-fetched?

Some fintech pundits believe that mobile payments players must adopt a single, universal platform as a solid push-start toward global ubiquity. On the other side are industry-watchers who believe that uniformity is the hobgoblin of stunted innovation.

How Amazon Go changes the customer experience

How Amazon Go changes the customer experience

Amazon's supermarket, which boasts a cashierless checkout, is open to the masses after a year in beta with Seattle-based company employees. Retail industry pundits, not surprisingly, have a lot to say about the public launch.

LG Pay brings more questions than answers

LG Pay brings more questions than answers

The pending arrival of another mobile wallet in the U.S. raises some questions about how a new entrant can succeed among a growing number of options in the market.

A 2018 resolution: Smoother mobile payments

A 2018 resolution: Smoother mobile payments

Today's mobile payments experience has too many potential cracks in the system waiting to form that put a snag in the potential of a smooth ride start to finish. The industry should work to prevent such issues as much as possible.

PayPal sets the pace for the payments industry in 2018

PayPal sets the pace for the payments industry in 2018

For a company once known as a threat to the card networks and banks, PayPal is now an ally as it pushes forward with digital payments.

Going at it alone: Should banks consider their own payments apps?

Going at it alone: Should banks consider their own payments apps?

By now, it should be obvious to every bank that no company can afford to neglect mobile payments.

Venmo, Zelle among trending topics in 2017

Venmo, Zelle among trending topics in 2017

Mobile Payments Today takes a look at the top blog posts in 2017.

Best of 2017: Did those predictions about mobile payments come true?

Best of 2017: Did those predictions about mobile payments come true?

Mobile Payments Today takes a look back at the top features on the site throughout the past year.

3 trends for 2018: Safer data, faster payments, better experiences

3 trends for 2018: Safer data, faster payments, better experiences

These areas present great opportunities, but also significant challenges.

How the EA Star Wars video game fiasco can be a lesson for banking, fintech

How the EA Star Wars video game fiasco can be a lesson for banking, fintech

Consumers want optimal value for the money they spent on a product. But when that doesn't go their way, expect backlash in a huge way.

Target stakes claim to mobile payments with Wallet

Target stakes claim to mobile payments with Wallet

The company officially became the latest big-box retailer to add an in-store, mobile-payment feature to its app in a move that also combines the company's digital coupon program into a single scan at checkout.

Mobile Payments Today: November's top reads

Mobile Payments Today: November's top reads

It's time for a look back at November's most-read articles and blog posts on Mobile Payments Today.

How 'PIN-on-mobile' could change payments acceptance for micro merchants

How 'PIN-on-mobile' could change payments acceptance for micro merchants

Jeremy Gumbley, the CTO at Creditcall, believes this category of merchants are the ideal candidates for turning a regular mobile phone into a payment device.

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Panera, Wayfair hone in on mobile commerce