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4 keys to a successful retail digital engagement strategy

4 keys to a successful retail digital engagement strategy

As digital channel growth shows no sign of slowing down, it represents a significant revenue opportunity for brands, retailers and other consumer-facing businesses. But what does an effective strategy look like and how can businesses successfully create and execute against it?

Type: White Paper

Sponsor: RetailCustomerExperience.com


It's All About the Customer Experience

It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Mobile Wallets 101

Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today


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FEATURES


How prepaid and eGifts can boost engagement in the payments space

How prepaid and eGifts can boost engagement in the payments space

Prepaid cards and eGifts can help increase engagement and boost loyalty among retail customers.

Instagram Checkout tests power of social media for mobile commerce

Instagram Checkout tests power of social media for mobile commerce

Instagram's new in-app shopping experience with PayPal is testing how social media can influence retail shopping and payment decisions

Mobilizing customer experience requires new levels of collaboration

Mobilizing customer experience requires new levels of collaboration

Jim Kander, Spectralink's director of sales, Retail Americas, explains why retailers that are eager to go mobile CX need to do more than simply deploy a mobile device or solution. They'll need to create a more collaborative and customer-centric partnership.

Walmart opens a window to its digital transformation

Walmart opens a window to its digital transformation

Walmart CTO Jeremy King gave some insight on how the big box retailer adjusted its business model to compete in an omnichannel environment.

Chief Strategy Officer discusses present and future of KIOSK Information Systems

Chief Strategy Officer discusses present and future of KIOSK Information Systems

Hans Peter Nudling, the recently appointed Chief Strategy Officer for the Posiflex Group, discusses the strategic direction of Posiflex since acquiring KIOSK Information Systems and Portwell Computing.




Restaurant and retail executives share their insights about mobile trends

Restaurant and retail executives share their insights about mobile trends

Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.




Mobile Payments Today: August's top reads

Mobile Payments Today: August's top reads

It's time for a look back at last month's most-read content on the site.

The right mobile messaging is critical to a brand's marketing efforts

The right mobile messaging is critical to a brand's marketing efforts

Executives from Caesars Entertainment, Guess?, McDonald's and Skogen's Festival Foods discussed mobile messaging at the recent CONNECT: The Mobile CX Summit in Chicago.

Mobile Payments Today: July's top reads

Mobile Payments Today: July's top reads

It's time for a look back at last month's most-read content on the site.

World of Money to bring readers the latest news about financial tech

World of Money to bring readers the latest news about financial tech

Newsletter will selectively curate content daily from among the top stories and information sources to bring readers the news they need to succeed in a fast-moving and highly competitive global economy.

Mobile Payments Today: May's best reads

Mobile Payments Today: May's best reads

It's time for a look back at last month's most-read content on the site.

Mobile Payments Today: April's best reads

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read content on the site.

Mobile Payments Today: March's best reads

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

CONNECT Summit to tackle emerging technology's impact on restaurants, retail

CONNECT Summit to tackle emerging technology's impact on restaurants, retail

Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.

Mobile Payments Today: February's top stories

Mobile Payments Today: February's top stories

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

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