[WEBINAR] Faster, Smarter, Cheaper: Top 7 Customer Experience Hacks for Retail

In this webinar, learn the top retail hacks to unlocking delightful experiences that bring shoppers back for more. Download now!

Type: Webinar

Sponsor: Salesforce




Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today




Webinar: Managing the Holiday Rush: Harnessing Self-Service for Improved Customer Care

In 2015, retail sales increased by 3 percent while online stores sales increased by 9 percent. During the months of November and December, sales spiked dramatically – driving 30 percent more ecommerce revenue than during non-holiday months.

Type: Webinar

Sponsor:


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Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

MCX's CurrentC showed potential with loyalty-based approach

When JP Morgan Chase acquired the Merchant Customer Exchange payments technology last month, a 5-year saga came to a bitter end. The payments industry, which has proven difficult to navigate and succeed in over the past decade, claimed another victim.

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

McDonald's move to mobile ordering will be closely watched

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is the order of the future. But, chains must lay the groundwork for this major transition by preparing a foundation that helps them clear the potential hurdles and move on to future success.

US restaurants lead the charge for a cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

What's in store for beacons in 2017?

Beacon technology has not been adopted by merchants as quickly as expected, yet changes to devices and strategy will spur 4.5 million active beacons in the U.S. by 2018.

OmnyPay exec: Retailers face hurdles with mobile apps

While 84 percent of shoppers are using their smartphone for retail shopping purposes, retailers are facing more than a few obstacles when it comes to downloads of a branded app.

How retailer mobile apps can make, or break, the customer experience

Companies are always looking for new ways to solidify their relationship with their customer base and grow. Some do a good job while others miss. New technology often helps, but is not always the answer.

Retailers continue to fine tune mobile experiences

If 2015 was a defining moment for mobile use in retail, then 2016 showed the industry what is possible as merchants continued to fine-tune their app experiences for consumers. And they will continue along that path well into 2017 and beyond.

What's in a name for Masterpass, Venmo and Zelle?

Venmo has staked its claim as a verb, which says something about its ubiquity. Masterpass and Zelle? Not so much.

The mobile-centric gap costs travel operators significant revenues

With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.

Mobile Payments Today: February's best reads

It's time for a look back at last month's most-read articles on Mobile Payments Today.

3 success factors behind airlines and their mobile payments strategies

As airline passengers increasingly turn to smartphones and other mobile devices to book and manage their flights and related travel arrangements, airlines have the opportunity for significant new revenues.

Mobile Payments Today: 2016 in review

Was 2016 the year of mobile payments?

OmnyPay finds its showcase with Kohl's Pay

OnmyPay debuted in 2014, but lacked the big-name retailer it craved to show off its capabilities. That changed last month when Kohl's added a mobile payments component to its app.

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Transactions are just a part of the mobile payment story. Merchants are learning how to leverage payment data for mobile marketing campaigns that attract new customers and keep loyal customers coming back.

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