Worldpay to bring MasterCard's Pay by Bank to UK merchants in 2019

Payment processor Worldpay has entered an agreement with MasterCard to offer the MasterCard Pay by Bank mobile and online payment application to Worldpay's U.K. merchants in early 2019, according to a press release. Pay by Bank allows customers of U.K.

BofA trumpets success with Erica, Zelle

Bank of America has announced that Erica, its artificial intelligence-driven virtual financial assistant, now has more than 2 million users. According to a press release, this is more than double the number of customers using the technology less than a...

Study: UK adults seek innovative, digital payment experiences from their banks

Online security and fraud prevention are top of mind with U.K. adults when it comes to bank services with 60 percent of them wanting 'peace of mind' when using cards online, according to a survey from YouGov and Ondot. The...

Visa brings digital loyalty program to partner banks in Latin America, Caribbean

Visa has launched Visa Loyalty Solutions, a digital points redemption platform available to all issuing banks in Latin America and the Caribbean, according to a press release. Visa said the loyalty program offers consumers more than a quarter of a...

Fiserv helps Dollar Bank upgrade digital banking, including Zelle integration

Dollar Bank, the nation's largest independent mutual bank, has tapped Fiserv Inc., a provider of financial services technology solutions, to update its digital banking and payment capabilities with a focus on the customer experience. One of the first financial institutions...

Study: Consumers more satisfied with banking, card apps

Customer satisfaction with banking and credit card apps has increased in the past year as more customers adopt digital as their primary interaction channel with their providers. According to a pair of new studies by J.D. Power — the 2018 U.S.

3 companies team up to deliver real-time mobile digital payments between Botswana and Zimbabwe

Orange Money Botswana and EcoCash earlier this year launched a partnership to enable better and more affordable access to digital money transfers between Zimbabwe and Botswana. The service now enables Zimbabwean diaspora, living in Botswana, to use their Orange Money...

Philippines-based Card Bank rolls out mobile ATM access

Microfinance clients of Philippines-based Card Bank can now complete ATM withdrawals without their bankcard, following the launch this month of a cardless cash machine in a San Pablo City branch. To withdraw funds, account holders need only a QR code...

Study: Consumers expect certain features from bank apps

A new survey from mobile app developer WillowTree has found that consumers are looking to bank brand apps for specific features and value that enhance their experience with the brand. Even more importantly, according to WillowTree, meeting these expectations has...

Bank Customer Experience Awards accepting entries through June 15

Through Friday, June 15, Networld Media Group is accepting entries for the annual Bank Customer Experience Awards competition. The awards honor financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience in four categories: Best...

Diebold Nixdorf, MasterCard test cardless ATM services

Diebold Nixdorf is teaming up with MasterCard to pilot test two cash provision services — MasterCard Cash Pick-Up and Cardless ATM powered by MasterCard. With MasterCard Cash Pick-Up, banks can enable their ATMs to deliver cash easily and securely to...

Ondot touts secure wallet payments as part of new digital card services platform

Ondot Systems has announced what it calls a comprehensive end-to-end digital card services platform for card issuers providing full card life-cycle management associated with the "digital card" in a single platform, according to a press release. Ondot’s digital card services...

ABN Amro touts success with wearable payments test

ABN Amro might be on to something with its recent wearables pilot. The bank launched a pilot earlier this year in which 500 clients were asked to make payments using wearables. Of these clients, 78 percent of users now prefer...

Mobile-only Starling Bank enables Google Pay in-app provisioning

Starling Bank, the mobile-only bank based in the U.K., claims it will be the first bank in the region to offer Anroid phone users the ability to setup Google Pay within the Starling app through the use of push provisioning,...

Ondot-powered mobile apps reach milestone

Ondot Systems has reached the milestone of 3,000 financial institutions worldwide that now offer payment card controls via Ondot-powered mobile apps. The Ondot app sits within the client FI's own mobile app, providing a single sign-on and a consistent user...

UK payments community asks for revisions to open banking access

The Emerging Payments Association in the U.K. has written to the Open Banking Implementation Entity calling for the organization to amend the terms of the Competition and Markets Authority’s framework so emerging payments organizations can realize the potential of open...

ICICI Bank adds travel card digital reload feature

ICICI Bank, India's largest private sector bank by consolidated assets, has enabled its customers to reload foreign currency to the ICICI Bank Travel Card instantly using the bank's internet banking platform and mobile banking app, iMobile. The bank has also...

BofA delivers first widely available AI–driven virtual financial assistant

Bank of America is rolling out what it calls the first widely available AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients, according to a press release. Bank of America said this latest...

Wells Fargo to enhance mobile banking app with easier access to payments

Wells Fargo has introduced a new payments feature to its mobile banking app called Pay with Wells Fargo. It brings, to the app's home screen, an option to conveniently select the most commonly used payment features (Zelle, mobile wallets, card-free...

UK consumer groups want transparency with open banking plans

The U.K.'s leading consumer groups have joined forces to publish a Consumer Manifesto for open banking, making clear to policymakers and product providers the standards and priorities that are needed to make open banking work for consumers, according to a...

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