Mobile Payments Today: August's top reads

Mobile Payments Today: August's top reads

It's time for a look back at last month's most-read content on the site.

Mobile increasingly important to Citi's ThankYou Rewards program

Mobile increasingly important to Citi's ThankYou Rewards program

Mary Hines, managing director of customer engagement and innovation at Citi, gave the opening keynote in Chicago Monday at the annual CONNECT: The Mobile CX Summit and spoke about how the rising interaction between consumers and their mobile devices

Mobile Payments Today: July's top reads

Mobile Payments Today: July's top reads

It's time for a look back at last month's most-read content on the site.

Digital payments and the retailer

Digital payments and the retailer

Some retail outlets are experimenting with moving to digital payment-only operations. As non-cash payments become the norm, some retailers, particularly in hospitality, no longer accept cash. While there are downsides to managing cash, what are the pitfalls of refusing to deal with it?

World of Money to bring readers the latest news about financial tech

World of Money to bring readers the latest news about financial tech

Newsletter will selectively curate content daily from among the top stories and information sources to bring readers the news they need to succeed in a fast-moving and highly competitive global economy.

Mobile Payments Today: May's best reads

Mobile Payments Today: May's best reads

It's time for a look back at last month's most-read content on the site.

3 suggestions for the industry to

3 suggestions for the industry to "save" the Pays

Apple Pay, Google Pay and Samsung Pay aren't going anywhere, but U.S. consumers are not enthusiastic about using them at the physical point-of-sale. But the industry could do some things to help bump adoption and incentivize merchants to accept NFC-enabled mobile payments.

Kohl's revamps rewards program with a mobile and digital emphasis

Kohl's revamps rewards program with a mobile and digital emphasis

Blogger Bryan Pearson got the scoop on Kohl's new loyalty initiative that trades points for cash and combines elements of its credit card, sales events and Yes2You Rewards.

EMV, mobile ordering upgrades challenge restaurant industry

EMV, mobile ordering upgrades challenge restaurant industry

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators with existing POS investments need to be able to integrate new capabilities into their existing systems.

Talking With: Alipay's Souheil Badran about merchant partnerships, consumers' needs

Talking With: Alipay's Souheil Badran about merchant partnerships, consumers' needs

Souheil Badran has been the face of Alipay in North America as the company continues to expand merchant acceptance in Canada and the U.S. to keep pace with the growing number of tourists visiting popular tourist cities every year.

Perception doesn't match reality in the US payments industry

Perception doesn't match reality in the US payments industry

Bank of America's Head of Digital Banking Michelle Moore and PayPal CEO Dan Schulman each made separate comments the past couple of weeks about the future of digital payments in the U.S. The problem is that right now, they're way off.

Mobile Payments Today: April's best reads

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read content on the site.

The wait is over: Why real-time redemption makes loyalty better

The wait is over: Why real-time redemption makes loyalty better

Julian Wallis, the retail director at Rambus, believes better value-added services can help retailers reverse declining revenue growth.

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of executives on a panel at the recent Oracle Industry Connect in New York City.

Mobile Payments Today: March's best reads

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

CONNECT Summit to tackle emerging technology's impact on restaurants, retail

CONNECT Summit to tackle emerging technology's impact on restaurants, retail

Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.

Talking With: InfoVista's Ricardo Belmar about the supposed retail apocalypse, mobile payments

Talking With: InfoVista's Ricardo Belmar about the supposed retail apocalypse, mobile payments

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail customer experience for decades. Retail Customer Experience, a Mobile Payments Today sister publication, caught up with him at the recent NRF 'Big Show' to get his perspective on what's ahead.

Mobile Payments Today: February's top stories

Mobile Payments Today: February's top stories

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Verdeva brings PayByCar to market via E-ZPass agreement

Verdeva brings PayByCar to market via E-ZPass agreement

The Boston-based company has a new twist on in-vehicle payments that uses a device already present in some 35 million automobiles on the road today.

Venmo, Zelle among trending topics in 2017

Venmo, Zelle among trending topics in 2017

Mobile Payments Today takes a look at the top blog posts in 2017.

Best of 2017: Did those predictions about mobile payments come true?

Best of 2017: Did those predictions about mobile payments come true?

Mobile Payments Today takes a look back at the top features on the site throughout the past year.

Target stakes claim to mobile payments with Wallet

Target stakes claim to mobile payments with Wallet

The company officially became the latest big-box retailer to add an in-store, mobile-payment feature to its app in a move that also combines the company's digital coupon program into a single scan at checkout.

Mobile Payments Today: October's top reads

Mobile Payments Today: October's top reads

It's time for a look back at October's most-read articles and blog posts on Mobile Payments Today.

Watch highlights from this year's Bank Customer Experience Summit

Watch highlights from this year's Bank Customer Experience Summit

Bank executives gathered in Chicago last month to listen to keynotes and panels about evolving consumers' expectations when it comes to their banking relationships.

7 FIs, fintech providers recognized as Best in Bank Customer Experience for 2017

7 FIs, fintech providers recognized as Best in Bank Customer Experience for 2017

Networld Media Group honored seven innovators in banking and mobile technologies at a dinner and awards gala Sept. 19 in conjunction with the Bank Customer Experience Summit.

Merchants seek ways to make their mobile apps indispensable

Merchants seek ways to make their mobile apps indispensable

Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.

What merchants should consider when deploying new technology

What merchants should consider when deploying new technology

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must consider whether such efforts help them acquire more customers to get them into storefronts more often while coaxing them to spend more money.

Fintech companies providing easy, meaningful and useful mobile experiences

Fintech companies providing easy, meaningful and useful mobile experiences

Banks need to find a way to create and maintain great relationships with existing and perspective customers. But alternative institutions are providing that experience, particularly of the mobile variety.

What more can mobile banking do for consumers?

What more can mobile banking do for consumers?

Mobile remote deposit capture is not the trendy feature it once was for banks. It's expected. Today, consumers desire a way for banks to help them make the best decisions with their money.

Mobile Payments Today: July's best reads

Mobile Payments Today: July's best reads

It's time for a look back at July's most-read articles and blog posts on Mobile Payments Today.

Can a marketing promotion help lift Apple Pay to new heights in China? Probably not

Can a marketing promotion help lift Apple Pay to new heights in China? Probably not

China's mobile-payment incumbents have made it difficult for Apple Pay to gain a significant market share in the country despite Apple's best efforts.

Mobile Payments Today: June's top reads

Mobile Payments Today: June's top reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

The digital retail wallet: 5 reasons it makes sense

The digital retail wallet: 5 reasons it makes sense

The retail landscape is evolving rapidly as emerging technologies and trends are changing expectations of the in-store experience. As retailers look to find their place in this brave new world, many are now seeing payments as an opportunity.

6 key themes from Money 20/20 Europe

6 key themes from Money 20/20 Europe

Mobile wallets, security and Alipay were just a few of the many discussions that took place at the recent conference in Copenhagen.

Why mobile is playing a starring role in creating a better customer experience

Why mobile is playing a starring role in creating a better customer experience

Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of work.

Mobile wallets: Moving beyond payments

Mobile wallets: Moving beyond payments

Millions of Americans use smartphones for everyday tasks such as taking pictures, working out, or arranging transportation, yet mobile wallets have struggled to gain traction among consumers.

A new take on loyalty

A new take on loyalty

As loyalty programs have expanded to include more emotional benefits, they have seen the value associated with meeting a consumer's needs. Now companies are competing for customer relationships rather than customer memberships.

Mobile Payments Today: May's top reads

Mobile Payments Today: May's top reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Restaurants realizing importance of mobile payments and loyalty

Restaurants realizing importance of mobile payments and loyalty

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

Retailers miss opportunities without a mobile app

Retailers miss opportunities without a mobile app

With the inherent convenience of ordering favorite specialty items online, come new demands from consumers, namely: the expectation of finding their favorite brands in the app store. The more consumers turn to their smartphones for buying convenience, the more competition arises for brands looking to cash in on the gold rush.

Mobile Payments Today: April's best reads

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

MCX's CurrentC showed potential with loyalty-based approach

MCX's CurrentC showed potential with loyalty-based approach

When JP Morgan Chase acquired the Merchant Customer Exchange payments technology last month, a 5-year saga came to a bitter end. The payments industry, which has proven difficult to navigate and succeed in over the past decade, claimed another victim.

Mobile Payments Today: March's best reads

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

US restaurants lead the charge for a cashless future

US restaurants lead the charge for a cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

What's in store for beacons in 2017?

What's in store for beacons in 2017?

Beacon technology has not been adopted by merchants as quickly as expected, yet changes to devices and strategy will spur 4.5 million active beacons in the U.S. by 2018.

How retailer mobile apps can make, or break, the customer experience

How retailer mobile apps can make, or break, the customer experience

Companies are always looking for new ways to solidify their relationship with their customer base and grow. Some do a good job while others miss. New technology often helps, but is not always the answer.

Retailers continue to fine tune mobile experiences

Retailers continue to fine tune mobile experiences

If 2015 was a defining moment for mobile use in retail, then 2016 showed the industry what is possible as merchants continued to fine-tune their app experiences for consumers. And they will continue along that path well into 2017 and beyond.

5 need-to-know facts about mobile ATM transactions

5 need-to-know facts about mobile ATM transactions

Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour roundtable discussion among executives leading the charge to a card-free future.

The mobile-centric gap costs travel operators significant revenues

The mobile-centric gap costs travel operators significant revenues

With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.

Mobile Payments Today: February's best reads

Mobile Payments Today: February's best reads

It's time for a look back at last month's most-read articles on Mobile Payments Today.

MasterCard taps Oracle to bolster digital payments for consumers and merchants

MasterCard taps Oracle to bolster digital payments for consumers and merchants

The card network said its new partnership with the software company will focus on restaurants, hotels and retail stores.

The importance of building mobile payments with the right POS in mind

The importance of building mobile payments with the right POS in mind

As the mobile wallet ecosystem continues to grow and expand, there are still several barriers to entry in the restaurant industry that are making it difficult to increase consumer adoption and employee execution.

How emerging payments technologies are changing the fast food industry

How emerging payments technologies are changing the fast food industry

Careful consideration of the advantages and disadvantages of each available payments option will enable restaurant owners to find the one that best meets the needs and preferences of their diners.

How emerging payments impact merchant acquirers

How emerging payments impact merchant acquirers

With the landscape of payments acceptance constantly changing and new disruptive technologies entering the market, a merchant acquirer must be constantly looking at how to adopt these solutions.

What restaurateurs can learn from Starbucks' mobile ordering challenges

What restaurateurs can learn from Starbucks' mobile ordering challenges

Starbucks said it faced operational challenges at some of its stores where mobile ordering is popular. How Starbucks responds to this challenge is something the industry will closely monitor as mobile ordering becomes a standard feature for many fast casual chains as well as a revenue generator.

Sweetgreen, mobile payments and a cashless society

Sweetgreen, mobile payments and a cashless society

The popular specialty salad quick-service restaurant chain tested a no-cash policy in 2016 and is now fully cashless where such a thing is allowed by law. Is such a move the best thing for consumers.

Will rewards finally push mobile payments past the tipping point?

Will rewards finally push mobile payments past the tipping point?

One of the more interesting discussions during the Digital Money Forum Wednesday at the annual Consumer Electronics Show revolved around consumer take-up of mobile payments technologies.

Mobile Payments Today: December's top reads

Mobile Payments Today: December's top reads

It's time for a look back at December's most-read articles on Mobile Payments Today.

Retailers tap the power of mobile apps during holiday season

Retailers tap the power of mobile apps during holiday season

Here's a reason for retailers to be "appy" this holiday season: Purchases made on mobile apps more than doubled in 2015, to nearly $50 billion. We look at holiday-specific shopper apps and how retailers can parlay these concepts into direct spending online and in the store.

Mobile Payments Today: 2016 in review

Mobile Payments Today: 2016 in review

Was 2016 the year of mobile payments?

Digital gift cards a hit this holiday season

Digital gift cards a hit this holiday season

A First Data study reveals e-gift card usage is on the climb, driven by those ages 18 to 34. The biggest card buyers are those ages 35 to 54. The main reason is convenience.

2017: Introducing mobile payments 2.0

2017: Introducing mobile payments 2.0

André Stoorvogel, head of marketing at Rambus Bell ID, examines what we might see from the industry in the new year.

Gift cards, rewards coming to Apple Pay thanks to Blackhawk Network technology

Gift cards, rewards coming to Apple Pay thanks to Blackhawk Network technology

Blackhawk's Digital Pass technology enables the integration of gift cards, e-gifts, loyalty cards and rewards programs with Apple Pay.

Mobile Payments Today: November's best reads

Mobile Payments Today: November's best reads

It's time for a look back at November's most-read articles on Mobile Payments Today.

The revenue connection between mobile booking and loyalty

The revenue connection between mobile booking and loyalty

Kristian Gjerding, CEO of CellPoint Mobile, examines mobile loyalty in the travel industry.

OmnyPay finds its showcase with Kohl's Pay

OmnyPay finds its showcase with Kohl's Pay

OnmyPay debuted in 2014, but lacked the big-name retailer it craved to show off its capabilities. That changed last month when Kohl's added a mobile payments component to its app.

Loyalty could attract US millennials to mobile payments

Loyalty could attract US millennials to mobile payments

Tony Rose, the director of mobile product management for Vantiv, discusses how rewards might be the best way to attract this demographic to use their smartphones to pay.

Creating loyalty, engagement and influence through mobile payments

Creating loyalty, engagement and influence through mobile payments

Talbott Roche, the CEO and president of Blackhawk Network, discusses some ways smart brands are leveraging mobile payments systems through branded value to influence consumers' choices, generate engagement and create loyalty.

Samsung Pay first 'Pay' to add system-specific rewards program

Samsung Pay first 'Pay' to add system-specific rewards program

Samsung Rewards is structured like a typical credit card rewards program with a few bonuses here and there.

Talking With: Samsung's Haley Kim about Samsung Pay, merchant collaborations, market competition

Talking With: Samsung's Haley Kim about Samsung Pay, merchant collaborations, market competition

Mobile Payments Today recently spoke with Samsung about everything Samsung Pay.

The end of payments as we know it

The end of payments as we know it

André Stoorvogel, head of marketing at Rambus Bell ID, provides us with his thoughts on the industry after another Money20/20 conference.

Mobile gift rewards can have an impact this holiday season

Mobile gift rewards can have an impact this holiday season

Theresa McEndree, vice president of marketing at Blackhawk Engagement Solutions, discusses how retailers are beginning to leverage egifts for more than just products to sell and are incorporating them into reward and rebate programs

Talking With: Elavon's Guy Harris discusses EMV, mobile payments, security

Talking With: Elavon's Guy Harris discusses EMV, mobile payments, security

If you really want to get an idea of what's going on in the payments industry, it's probably best to speak to a transaction processor because they've dealt with it all, and then some.

Is there an ideal time for airlines to launch mobile payments?

Is there an ideal time for airlines to launch mobile payments?

Kristian Gjerding, CEO of CellPoint Mobile, writes in his latest Mobile Payments Today blog post about what airlines need to consider when it comes to incorporating mobile payments into their apps.

Mixed reality: A way forward towards a cashless society

Mixed reality: A way forward towards a cashless society

In his latest blog post for Mobile Payments Today, Bruce Burke discusses how "mixed reality" technology could be interwoven between shopping, buying and paying for goods.

Mobile Payments Today: August's best reads

Mobile Payments Today: August's best reads

It's time for a look back at August's most-read articles on Mobile Payments Today.

Wal-Mart Pay doesn't need loyalty and that's ok

Wal-Mart Pay doesn't need loyalty and that's ok

Is a loyalty program really what consumers need to use mobile payments and mobile wallets?

Pizza Hut digital leader Baron Concors talks mobile strategy, best practices

Pizza Hut digital leader Baron Concors talks mobile strategy, best practices

Baron Concors, Pizza Hut global chief digital officer, said the “focus on mobile is a focus on customer,” and that retailers must turn their mindset to becoming students of human behavior.

5 tidbits from the CONNECT Mobile Innovation Summit

5 tidbits from the CONNECT Mobile Innovation Summit

No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other consumer-facing brand.

Detroit Red Wings IT exec: Mobile enhances the customer experience

Detroit Red Wings IT exec: Mobile enhances the customer experience

If there is one reason retailers must move forward with a mobile app strategy it’s this: consumers not paying in cash spend an average of 13 percent more when it’s a mobile payment experience.

Restaurants seek mass appeal with mobile apps

Restaurants seek mass appeal with mobile apps

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Retailers seek better brand presence with gift cards as incentives

Retailers seek better brand presence with gift cards as incentives

Theresa McEndree, regional vice president for client strategy at Blackhawk Engagement Solutions, recently presented on a webinar about how retailers can better structure promotions that make a greater connection with consumers.

CONNECT Summit set to dive into mobile's impact on restaurants, retail

CONNECT Summit set to dive into mobile's impact on restaurants, retail

Baron Concors, Shashank Saxena among the keynote speakers for the third annual executive event.

The fragmentation of US mobile payments

The fragmentation of US mobile payments

Christopher Barnard, the president of Points, is the latest industry executive to urge mobile wallet providers to add loyalty programs to their schemes.

Banks get another ally in mobile payments with the new Masterpass

Banks get another ally in mobile payments with the new Masterpass

MasterCard has announced some new features to its digital wallet service, including the ability for banks to add contactless payments to their Android mobile banking apps.

What mobile wallet providers can learn from Pokémon Go

What mobile wallet providers can learn from Pokémon Go

The free-to-play augmented reality mobile game has taken three nations by storm. Mobile wallet executives can learn a thing or two from the game's success.

Merchants chase Uber for a better mobile customer experience

Merchants chase Uber for a better mobile customer experience

It's no surprise the ride-sharing service comes up a lot during discussions about personalization and customer interaction. That was a topic of conversation during multiple panels at two trade conferences in May.

Restaurant industry tentatively embraces emerging mobile technology

Restaurant industry tentatively embraces emerging mobile technology

Mobile Payments Today Editor Will Hernandez went to the National Restaurant Association Show for the first time to get a look at how restaurants are connecting with the connected consumer.

Week-old Chick-fil-A app hits No. 1 for iTunes downloads

Week-old Chick-fil-A app hits No. 1 for iTunes downloads

In case you haven't heard the news, Chick-fil-A has managed to become the No. 1 most downloaded free app on iTunes, not only by announcing the introduction of the new technology last Wednesday, but also by enticing downloads with an...

May 5 for 5: Mobile wallets still finding their way

May 5 for 5: Mobile wallets still finding their way

It's time for a look back at May's most-read articles on Mobile Payments Today.

Differentiate or die: Dunkin' innovation chief warns retailers about new digital age

Differentiate or die: Dunkin' innovation chief warns retailers about new digital age

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do to survive and beat the competition.

Retailers should seek to own mobile payments

Retailers should seek to own mobile payments

A panel discussion at the ShopTalk conference in Las Vegas focused on the issues merchants face today as it relates to the mobile customer experience.

MCX delays nationwide rollout of CurrentC mobile wallet

MCX delays nationwide rollout of CurrentC mobile wallet

Almost four years after its formation, MCX has little to show for its efforts outside a pilot in one Midwest city.

Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

Kohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning loyalty rewards in the process.

Where did Starbucks go wrong with loyalty?

Where did Starbucks go wrong with loyalty?

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward programs to remain flexible, to striking a smarter balance between customer happiness and business needs.

Dunkin' Donuts turns up the heat on Starbucks with loyalty offering

Dunkin' Donuts turns up the heat on Starbucks with loyalty offering

With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin' Donuts Card, either plastic or via the Dunkin' Mobile App.

Talking With: NCR's Eli Rosner about the current state of omnichannel

Talking With: NCR's Eli Rosner about the current state of omnichannel

NCR believes it is at the forefront of the ongoing changes we see in omnichannel, whether it's at a bank or retailer.

March mobile payments 5 for 5: Mobile World Congress in focus

March mobile payments 5 for 5: Mobile World Congress in focus

It's time for a look back at the most-read articles on Mobile Payments Today in March, and what we can learn from them.

Retailers ponder ways to embed loyalty into mobile wallets

Retailers ponder ways to embed loyalty into mobile wallets

What customers want is an easy way to use their fully functional mobile wallets to pay for everything from airline tickets to pharmacy items to clothing. And they'd be extra happy if their airline miles and retailer rewards balances could be incorporated into those transactions.

SXSW spotlight: Best practices from Nordstrom, REI for mobile retail integration

SXSW spotlight: Best practices from Nordstrom, REI for mobile retail integration

Providing consumers with a rewarding and successful digital experience can be tricky given integration hurdles that come into play.

Mobile payments, IoT and wearables all the talk at Mobile World Congress

Mobile payments, IoT and wearables all the talk at Mobile World Congress

Mobile World Congress may be over, but the dust is still settling from the biggest mobile event of the year.

Starbucks, loyalty experts defend changes to popular rewards program

Starbucks, loyalty experts defend changes to popular rewards program

Many Starbucks fans are angry about the changes and sharing their rage via Twitter, but loyalty platform experts agree that the move was smart for the coffee chain.

February mobile payments 5 for 5: EMV in the spotlight (again)

February mobile payments 5 for 5: EMV in the spotlight (again)

It's time for a look back at the most-read articles on Mobile Payments Today in February, and what we can learn from them.

NRF BIG Show focused on enhancing customer experiences

NRF BIG Show focused on enhancing customer experiences

This renewed focus on the customer experience comes at a time when the smartphone, wearables and the Internet of Things become more relevant to consumers and retailers.

Incentivizing the tipping point of mobile payment adoption

Incentivizing the tipping point of mobile payment adoption

Kelly Passey, the EVP of business and product development at Access Development, believes providers still haven't given consumers a good reason to adopt mobile payments.

Bank Customer Experience Summit slated for September

Bank Customer Experience Summit slated for September

The two-day event caters to bankers who want to transform their FI's culture, technology and environment in order to reach and retain a new generation of retail customers.

January mobile payments 5 for 5: New year, different questions

January mobile payments 5 for 5: New year, different questions

It's time for a look back at the most-read articles on Mobile Payments Today in January, and what we can learn from them.

The fintech industrial revolution is upon us

The fintech industrial revolution is upon us

This digitalized revolution is undoubtedly booming and the speed of current breakthroughs has no historical precedent, writes Xendpay Founder and CEO Rajesh Agrawal.

Merchants shift priorities to better serve today's consumers

Merchants shift priorities to better serve today's consumers

At the National Retail Federation Big Show, London-based multinational retailer Marks and Spencer described how it created a new loyalty program.

Retailers find their sea legs with beacons for mobile engagement

Retailers find their sea legs with beacons for mobile engagement

Near the end of 2015, many mainstream publications rushed to declare Apple's iBeacon technology a dud — even though it's been around only since 2013. But some industry insiders believe it's too early to pass judgment.

Brands compete with each other to provide best mobile experience

Brands compete with each other to provide best mobile experience

Will Hernandez, the editor for Mobile Payments Today, shares a recent shopping trip that made him think about the mobile experience in 2016. Here's a hint: it still needs work.

Is the time now for mobile payments?

Is the time now for mobile payments?

Mobile Payments Today was at the annual Consumer Electronics Show to moderate a panel about where mobile payments stand with consumers.

What are some big issues facing mobile payments?

What are some big issues facing mobile payments?

This was a question Mobile Payments Today attempted to answer last month during an hour-long Twitter Q&A session.

December mobile payments 5 for 5: Walmart Pay arrives

December mobile payments 5 for 5: Walmart Pay arrives

It's time for a look back at the most-read articles on Mobile Payments Today in December, and what we can learn from them.

The Starbucks mobile model could be difficult for retailers to duplicate

The Starbucks mobile model could be difficult for retailers to duplicate

Mobile Payments Today Editor Will Hernandez discusses the rapidly changing mobile payments market in a blog post.

Loyalty applications and payments: Are consumers ready?

Loyalty applications and payments: Are consumers ready?

Loyalty applications are more popular than ever and as we shift to mobile payments there is a new opportunity to integrate rewards and payments.

Going beyond the discount with new approaches to spur brand loyalty

Going beyond the discount with new approaches to spur brand loyalty

Retailers seeking to reward shoppers can tap new loyalty program approaches to attract new customers, boost revenues and provide memorable experiences for consumers.

Webinar: Initiatives, strategies and new approaches for payment transformation

Webinar: Initiatives, strategies and new approaches for payment transformation

As payment services organizations continue to drive some of the biggest changes in global payments, how can companies determine which strategies will work best in the future?

The mobile tide rises for restaurant industry

The mobile tide rises for restaurant industry

Executives gathered in Miami this week to discuss the smartphone's impact with millennials and the fast casual industry.

Loyalty at the center of Sionic Mobile's proposition

Loyalty at the center of Sionic Mobile's proposition

Mobile Payments Today recently conducted a Q&A with Ronald Herman, the company's founder and CEO, to get his thoughts on the current state of the industry.

Mobile payments in the QSR sector

Mobile payments in the QSR sector

Why is mobile so key to digital ordering success? This question and others are answered by experts.

Android Pay, ISIS and the road to mobile payments ubiquity

Android Pay, ISIS and the road to mobile payments ubiquity

A number of different factors could help Android Pay pull ahead in 2016, according to Tim Spenny, the vice president of financial services consulting at GfK Custom Research, North America.

The loyalty-program argument with mobile payments

The loyalty-program argument with mobile payments

The point of sale is a valuable moment to boost a consumer's experience. If managed right it can also be a huge loyalty-boosting event.

Mobile wallets: The hidden commerce model

Mobile wallets: The hidden commerce model

Ed Busby, a former Softcard executive, discusses an overlooked aspect of today's mobile wallet game.

CONNECT: How to get your app into the hands of millennials

CONNECT: How to get your app into the hands of millennials

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

CONNECT: Putting a bow on the mobile experience

CONNECT: Putting a bow on the mobile experience

Mobile Payments Today Editor Will Hernandez discusses some of the key points from this year's CONNECT Mobile Innovation Summit.

CONNECT: The issues preventing widespread beacon deployment

CONNECT: The issues preventing widespread beacon deployment

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with retailers today.

CONNECT: The current state of mobile wallets and mobile ordering

CONNECT: The current state of mobile wallets and mobile ordering

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an increasingly difficult task when you consider the options available to merchants.

CONNECT: Does your mobile experience offer 3 crucial elements?

CONNECT: Does your mobile experience offer 3 crucial elements?

Ryan Carver, senior vice president of strategy and emerging brands at Lamour, gave the keynote address at Networld Media Group's CONNECT Mobile Innovation Summit and told attendees retailers need to connect with customers on their turf.

Target deploys beacon technology to boost customer experience

Target deploys beacon technology to boost customer experience

Using the Target iPhone app, customers can get insight on sales and special deals during pilot program.

Three years later: Where does MCX stand today?

Three years later: Where does MCX stand today?

Best Buy, Target, and Wal-Mart were among the first major retailers to announce their support for the Merchant Customer Exchange. More than three years later, the proposed mobile payments system is still more an idea than an actual product.

Fintech 2.0 needed between startups and banks

Fintech 2.0 needed between startups and banks

Dan Glessner, the chief marketing officer at Quisk, wrote a blog post about his recent attendance at the MoneyConf in Belfast.

Apple Pay gets more 'Wallet'-like with new additions

Apple Pay gets more 'Wallet'-like with new additions

Apple has added private-label and loyalty card support to its mobile payment system. The company also has announced that Apple Pay will launch in the UK next month.

Mobile payments from your wrist

Mobile payments from your wrist

Gemalto is working with rugby and soccer clubs in the U.K. on a contactless wristband that could eliminate the need for fans to carry cash with them on match days.

Google gets back into mobile payments with Android Pay

Google gets back into mobile payments with Android Pay

The new system is similar to Apple Pay, but there are some differences in the way Google will present its mobile wallet to consumers.

Mobile: The smart approach to in-store shopping

Mobile: The smart approach to in-store shopping

Pat Bakey, global retail EVP at SAP, encourages retailers to embrace smartphones as a way of life for their customers.

LevelUp teams with Danal, Sprint for direct carrier billing

LevelUp teams with Danal, Sprint for direct carrier billing

The partnership enables LevelUp users who are Sprint subscribers to charge in-store purchases to their mobile phone.

Why Jersey Mike's added ordering and payments to their mobile app

Why Jersey Mike's added ordering and payments to their mobile app

Rich Hope, CMO of Jersey Mike's Subs, talks about the restaurant chain's mobile app.

Customer retention through loyalty and in-app mobile payments

Customer retention through loyalty and in-app mobile payments

NcompassTrac, a California-based loyalty program provider, is helping auto dealerships maintain relationships with their customers after they drive a car off the lot.

BJ's Restaurants exec discusses benefits of chain's mobile app

BJ's Restaurants exec discusses benefits of chain's mobile app

Tim Hackbardt, VP of Marketing for BJ's Restaurants, talks about the many ways the chain's mobile app improves the customer experience.

Mobile wallets spin their wheels in the mud as consumer adoption stalls

Mobile wallets spin their wheels in the mud as consumer adoption stalls

Mobile Payments Today Editor Will Hernandez shares his thoughts on the current market.

Building loyalty with mobile: Where to start?

Building loyalty with mobile: Where to start?

Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.

San Francisco Soup Company executive discusses the restaurant's use of BLE beacons

San Francisco Soup Company executive discusses the restaurant's use of BLE beacons

Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.

Bridging the gap between plastic and mobile payments

Bridging the gap between plastic and mobile payments

The payments industry is trying to figure out the best ways to combine physical cards and the smartphone to create something tangible for consumers.

PayPal strengthens mobile plans with Paydiant acquisition

PayPal strengthens mobile plans with Paydiant acquisition

Boston-area company already has partnerships with Capital One, Subway, and the Merchant Customer Exchange.

As mobile wallet market matures, MCX sits on the bench

As mobile wallet market matures, MCX sits on the bench

A panel discussion at the recent All Payments Expo in Las Vegas examined current trends, and analysts believe CurrentC can find a place at the table, if it ever launches.

Mozido enters China by way of PayEase acquisition

Mozido enters China by way of PayEase acquisition

Company buys PayEase, which is one of 22 licensed payment processing companies in the country.

Cracking the Apple Pay code

Cracking the Apple Pay code

Apple released record-breaking first quarter earnings Tuesday afternoon, but the mobile payments industry still doesn't have concrete transaction numbers for the company's wallet.

Apple killed the mobile wallet? No, not in the least

Apple killed the mobile wallet? No, not in the least

Rob Stringer, the vice president of marketing and product development for Cortex MCP, believes there can and will be many viable secure and exciting wallets on operating systems and hardware stacks that remain open such as Android.

Why merchants should adopt a mobile wallet strategy

Why merchants should adopt a mobile wallet strategy

Michelle Evans, senior consumer finance analyst at Euromonitor International, states her case for why retailers need to have a way to reach consumers anytime and anywhere.

Mobile payments 5 for 5: Focus on loyalty and experience

Mobile payments 5 for 5: Focus on loyalty and experience

It's time for a look back at the most-read articles on Mobile Payments Today in December, and what we can learn from them.

Mobile helped restaurants connect with consumers in 2014

Mobile helped restaurants connect with consumers in 2014

Panda Express, Panera and Starbucks are a small sample of how brands exploited mobile.

The Kessler Effect and today's crowded payments ecosystem

The Kessler Effect and today's crowded payments ecosystem

Dan Kramer, the senior vice president of marketing and merchant services for SHAZAM, wrote about how new entrants in the marketplace can be successful.

2014 in review, part II: Security, bitcoin, carrier billing, and mPOS

2014 in review, part II: Security, bitcoin, carrier billing, and mPOS

Data breaches were a hot-button topic in 2014, maybe even more so than Apple Pay.

2014 in review, part I: Apple Pay, MCX, the UK, and beacons

2014 in review, part I: Apple Pay, MCX, the UK, and beacons

Mobile payments took a large leap forward in the last 12 months, but there's still a lot this industry can strive to accomplish.

The chicken or the egg? Loyalty will drive mobile payments

The chicken or the egg? Loyalty will drive mobile payments

Tiago Soromenho, founder of Mozido's StickyStreet mobile loyalty solution, gives his view on why this is still a longstanding issue.

Starbucks: Getting rid of plastic in ways no other brand can

Starbucks: Getting rid of plastic in ways no other brand can

Rob Stringer, the vice president of marketing and product development for Cortex MCP, gives us another glimpse into why the coffee giant does loyalty right.

CardMobili brings digital wallet capabilities to MNOs

CardMobili brings digital wallet capabilities to MNOs

The company is partnering with direct carrier biller Bango to enable consumers to buy physical items and charge them to their monthly mobile bill.

Mobile payments 5 for 5: Rise of the restaurants

Mobile payments 5 for 5: Rise of the restaurants

It's time for a look back at the most-read articles on Mobile Payments Today in November, and what we can learn from them.

Apple Pay's missing one thing retailers crave: Data

Apple Pay's missing one thing retailers crave: Data

The mobile payments system diminishes the ability to track shopper behavior. This is among the reasons why some major retailers are not accepting it, writes the President and CEO of LoyaltyOne Inc. Bryan Pearson.

Restaurants just getting started with mobile, Tillster CEO says

Restaurants just getting started with mobile, Tillster CEO says

The technology should have maximum utility for consumers, such as ordering and loyalty; payment alone isn't enough.

Consumers shifting to mobile payments

Consumers shifting to mobile payments

A panel discussion at the recent Fast Casual Executive Summit examined why the restaurant industry needs to focus its efforts on emerging technologies.

Former Google Wallet exec on Poynt with new venture

Former Google Wallet exec on Poynt with new venture

EMV migration in the U.S. has opened the door for a new entrant into the point-of-sale terminal industry.

Restaurants and the mobile revolution

Restaurants and the mobile revolution

Five payments executives discuss how this sector is changing the way it interacts with consumers through technology.

MCX defends business model, talks email hack

MCX defends business model, talks email hack

CEO Dekkers Davidson said retail partners makes their own choices about aligning with the consortium and accepting other forms of payment.

What does Apple's new mobile wallet mean for restaurants?

What does Apple's new mobile wallet mean for restaurants?

Seth Priebatsch, LevelUp's Chief Ninja, wrote about his outlook for Apple Pay.

When Apple Pay met MCX

When Apple Pay met MCX

Ed Busby, the former chief commerce office at Isis (now Softcard), believes both emerging mobile wallets need to work together to ensure success.

Where's my (your) money?: Overcoming mobile payment growing pains

Where's my (your) money?: Overcoming mobile payment growing pains

Ronald Herman, CEO and founder of Sionic Mobile, says having the ability to send relevant promotions, rewarding users with instant incentives and providing security thresholds are critical components of a mobile effort.

Don't hand Apple Pay the mobile payments title just yet

Don't hand Apple Pay the mobile payments title just yet

Consumer behavior and the Android users will affect how mobile payments will shake out going forward.

5 for 5: Apple rules the roost

5 for 5: Apple rules the roost

It's time for a look back at the most-read articles on Mobile Payments Today in September, and what we can learn from them.

Proxama finds mobile opportunities in North America

Proxama finds mobile opportunities in North America

Company will expand outside of the U.K. and offer its mobile proximity services in Canada and the U.S., as Apple Pay, BLE beacons, EMV migration and HCE shake up both markets.

LevelUp's Passbook integration goes live with Capital Teas

LevelUp's Passbook integration goes live with Capital Teas

Apple's mobile wallet gives merchant-branded prepaid cards a chance to compete with the card networks in the same space.

Paydiant's large role in mobile payments

Paydiant's large role in mobile payments

The company's CEO recently spoke with Mobile Payments Today about his work with the Merchant Customer Exchange, Subway and what the future holds for this industry.

Mobile payments looks for signs of life as the industry moves on

Mobile payments looks for signs of life as the industry moves on

Ed Busby, the former chief commerce office at Isis (now Softcard), examines what the industry might expect to happen in the next year as Apple Pay emerges.

Dunkin' Donuts bakes in mobile ordering

Dunkin' Donuts bakes in mobile ordering

QSR chain explores all possibilities to connect with its customers through their smartphones.

Apple Pay creates new opportunities for marketers

Apple Pay creates new opportunities for marketers

Now might be a good time for marketers to get to know Passbook better.

The mobile commerce revolution: Are you prepared?

The mobile commerce revolution: Are you prepared?

Steve Gurley, CEO and Chief Consultant for Pyrim Technologies, offers 10 questions to help one determine their level of understanding and preparedness for the coming mobile storm.

Apple Pay: Is it enough?

Apple Pay: Is it enough?

Rick Oglesby, senior research analyst for Double Diamond Payments Research, examines what Apple's recent announcement means for mobile payments.

Softcard seeks an Apple hand

Softcard seeks an Apple hand

Mobile Payments Today Editor Will Hernandez examines some challenges potentially facing the mobile wallet on Apple's new iPhone 6.

Apple Pay explodes onto the scene

Apple Pay explodes onto the scene

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

Apple is the main event, but don't forget the undercard

Apple is the main event, but don't forget the undercard

Mobile Payments Today Editor Will Hernandez reviews what has been an exciting week for the future of mobile payments.

#CONNECTsummit14: Using Big Data to give customers what they want

#CONNECTsummit14: Using Big Data to give customers what they want

The big message from this year's CONNECT Mobile Innovation Summit was not about retailers and restaurants deciding if mobile should be part of their digital efforts. Rather, it was about how brands should layer mobile into everything else they are doing.

#CONNECTsummit14: The analyst's view: think mobile first

#CONNECTsummit14: The analyst's view: think mobile first

Michelle Evans, senior consumer finance analyst at Euromonitor International, shares her key takeaways from last week's conference.

#CONNECTsummit14: mobile experience first, payments second

#CONNECTsummit14: mobile experience first, payments second

Brands are more concerned about creating the right overall mobile experience that will keep users coming back again and again.

#CONNECTsummit14: Beacons offer immediacy, simplicity and context

#CONNECTsummit14: Beacons offer immediacy, simplicity and context

Beacons are powerful tools, enabling marketers to push the right message to the right person in the right place at the right time.

Turning mobile wallet economics on its head

Turning mobile wallet economics on its head

Ed Busby, who is the former chief commerce officer at Isis, believes consumer packaged goods companies represent the best chance for mobile payments.

CONNECT Summit to delve into the evolving impact of mobile

CONNECT Summit to delve into the evolving impact of mobile

Nikki Baird, Jack Philbin among the keynote speakers for the inaugural executive event.

Ukrainian company wants patrons to Settle bill with new mobile app

Ukrainian company wants patrons to Settle bill with new mobile app

Advice Wallet Inc. is set to test a mobile payments service that will enable users to pay their restaurant check without waiting for the wait staff to arrive.

LevelUp gives startups a break with new enrollment program

LevelUp gives startups a break with new enrollment program

Loyalty and mobile payment provider continues focus on QSR sector.

Consumers want three main things from mobile payments

Consumers want three main things from mobile payments

Kristen Gramigna, chief marketing officer for BluePay, gives some insight into what she believes works at the point of sale.

Restaurants seek to enhance in-store experience through customers' smart devices

Restaurants seek to enhance in-store experience through customers' smart devices

Executives from White Castle and Dave & Buster's gave their take on the issue at the NRA Show.

LevelUp merchants get another marketing tool in iBeacon support

LevelUp merchants get another marketing tool in iBeacon support

Boston-based company says customers increased spend after merchants integrated iBeacon.

CashStar lights the path with digital gifting

CashStar lights the path with digital gifting

CEO Ben Kaplan discusses the role gift cards can play in mobile payments.

Restaurant industry views mobile payments as critical strategy going forward

Restaurant industry views mobile payments as critical strategy going forward

Executives gathered at the National Restaurant Association Show last month to discuss growing trend.

An inside look at what drives LevelUp

An inside look at what drives LevelUp

Mobile-payment and loyalty provider opens its door to a new office.

Russia's Sberbank first major FI to invest in HCE

Russia's Sberbank first major FI to invest in HCE

Bank's partnership with Sequent Software will enable it to launch an NFC/HCE mobile wallet later this year.

Isis is still rolling on the mobile track

Isis is still rolling on the mobile track

Wallet provider says 20,000 new activations happen daily.

Mobile is lead driver for changes in payments technology

Mobile is lead driver for changes in payments technology

Google, VeriFone and ETA execs lay out what companies need to focus on going forward

Loyalty schemes will drive mobile wallet adoption

Loyalty schemes will drive mobile wallet adoption

Consumer uptake of mobile payments will be directly related to the added value received from using mobile wallets.

Mobile payments should be fun

Mobile payments should be fun

Ask yourself, what are the most popular mobile apps out there? Now let's have a little experiment. Ask your friends if you can have a look at the apps installed on their mobile devices.

First Data sets its sights on mPOS market

First Data sets its sights on mPOS market

Payment processor's acquisitions of Clover, Perka seen as strategy to protect and grow market share.

5 things your restaurant’s mobile app must include [infographic]

5 things your restaurant’s mobile app must include [infographic]

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Jack Dorsey: 'Don't throw that receipt away'

Jack Dorsey: 'Don't throw that receipt away'

At NRF, Square founder urges retailers to see receipts as communication channel for increasing customer engagement.

NRF 2014: Day One

NRF 2014: Day One

Mobile payments are well represented at the Big Show, at least in name.

Will mobile payments go with the Flow?

Will mobile payments go with the Flow?

Canadian startup prepares to launch cash-based 'social commerce' platform.

Expanding the mobile payments universe: No more walled gardens

Expanding the mobile payments universe: No more walled gardens

Payments in isolation can't break the card habit, startup CEO says in business manifesto, but a mobile ecosystem might.

Coffee chain CMO: Go mobile or go home

Coffee chain CMO: Go mobile or go home

Dunn Bros pleased with early traction after rolling out mobile payments and loyalty app franchise-wide.

When Subway opens a mobile wallet, other restaurants are sure to follow

When Subway opens a mobile wallet, other restaurants are sure to follow

Co-founder of solutions provider Paydiant sees deal with world's largest restaurant chain as a 'market signaling event.'

When a telco turns to banking

When a telco turns to banking

Rogers Communications, first Canadian MNO to gain banking license, looks to disrupt an entire industry.

MMA head: 'Look beyond mobile wallet's transaction function'

MMA head: 'Look beyond mobile wallet's transaction function'

During CETW talk on showrooming, Jack Philbin counsels retailers to embrace digital wallet's non-payment uses.

Five types of offer stacking — and how to beat them

Merchants should look for opportunities to leverage technology that helps them deliver better experiences for customers — without negative effects on their bottom line.

Rêv sees opportunities in mobile-enabled prepaid travel cards

Rêv sees opportunities in mobile-enabled prepaid travel cards

Savvy flyers are using smartphones to manage accounts, company president says.

NFC technology will put the 'fast' back in 'fast food' (Commentary)

NFC technology will put the 'fast' back in 'fast food' (Commentary)

NFC adoption will accelerate in the restaurant industry in the form of payments, loyalty programs, customer reviews and more.

Webinar: The retail app as customer engagement tool

Webinar: The retail app as customer engagement tool

Merchants need not fear showrooming with the right app strategy.

Loyalty: The m-payment currency restaurants really want

Loyalty: The m-payment currency restaurants really want

Fast casuals and QSRs have options galore for turning mobile devices into loyalty machines.

How to grow online sales: What the GrubHub/Seamless merger means

How to grow online sales: What the GrubHub/Seamless merger means

As the National Restaurant Show lumbered into its third day, GrubHub and Seamless, two leading online ordering providers for independent restaurants, awakened the industry with a major announcement — a merger that would form the nation's largest network for mobile...

DSA discusses how mobile fits into omnichannel marketing

DSA discusses how mobile fits into omnichannel marketing

At a recent Digital Screenmedia Association event, marketers grappled with the challenges of integrating mobile.

Chase Visa deal and SDWOANAF: where potential and confusion meet

Chase Visa deal and SDWOANAF: where potential and confusion meet

Writing clearly requires more effort than just writing; this becomes more evident the more complicated the subject. The Wall Street Journal provided a good example of that recently with its article "What's in Your Digital Wallet? Lucrative Data" The story...

Gemalto to build MCX's mobile wallet

Gemalto to build MCX's mobile wallet

Retailer-backed effort will be a cloud-based wallet using barcodes at the point of sale. 

Report: mobile banking shows big gains, m-payments more modest uptake

Report: mobile banking shows big gains, m-payments more modest uptake

The Federal Reserve Board has released results from its second survey of mobile and financial services and the results show, not surprisingly, that mobile banking is on the rise. Nearly half (48 percent) of smartphone users said they had used mobile banking tools in the last year.

Starbucks expands mobile, loyalty program

Starbucks expands mobile, loyalty program

Company predicts 10 percent of all U.S. sales will be through mobile by year's end.

LevelUp rolls out its first white label app for DC-based eateries

LevelUp rolls out its first white label app for DC-based eateries

Restaurant chain sweetgreen has launched a mobile payment and loyalty app for use in its 16 locations.

Are mobile payments really about payments?

Are mobile payments really about payments?

Especially in banked markets, where payment card penetration is often above the hundred percent, we have all learned to recognize that mobile payments needs to be more then "mobilizing" payments by changing the form factor from plastic card to a...

PayPal takes another step toward offline ubiquity

PayPal takes another step toward offline ubiquity

Company teams with NCR to offer its digital wallet across broad footprint of retailers and restaurants.

BYNDL CEO discusses the 'whys' of mobile payments

BYNDL CEO discusses the 'whys' of mobile payments

BYNDL CEO Lori Salow Marshall lays out merchant and consumer cases for mobile payments.

LevelUp and First Trade Union Bank partner on custom mobile payment app

LevelUp and First Trade Union Bank partner on custom mobile payment app

Mobile payment startup gains new financial institution partner.

Mobile shopping is about more than 'showrooming'

Mobile shopping is about more than 'showrooming'

The ubiquitous device may provide retailers with tools to connect to higher-spending consumers.

Mobile payments with a side of CRM

Mobile payments with a side of CRM

Tabbedout expands its mobile payment platform by offering hospitality merchants a CRM solution.

CEOs tout  mobile tools for restaurants, hospitality

CEOs tout mobile tools for restaurants, hospitality

Mobile payment and technology companies offer their pitches for their restaurant solutions.

LevelUp offers merchants a white label option

LevelUp offers merchants a white label option

Company to let developers integrate its platform into their own branded apps.

Mobile commerce in meetings and travel

Mobile commerce in the meetings and travel space will be an exciting development because of the need and opportunity for disruption within many facets of the market. It’s an industry that has long prided itself on relationships, not an unfair statement because most industries do.

Increase customer loyalty with mobile payments

Increase customer loyalty with mobile payments

Mobile payments can be as much about customer relationships as they are about getting paid.

BYNDL attends to unattended retail

BYNDL attends to unattended retail

Startup offers platform that makes payments possible at kiosks, mobile devices.

Dunkin' Donuts' mobile payments platform

Dunkin' Donuts' mobile payments platform

Dunkin' Donuts introduced a new mobile payments platform, which also allows users to send gifts to friends through texting, email or Facebook.

Australian daily seeks relevance through mobile commerce

Australian daily seeks relevance through mobile commerce

Perth newspaper adds QR codes to advertisments to make shopping via a mobile phone easier.

A mobile wallet with a twist of Lemon

A mobile wallet with a twist of Lemon

Startup snags funding for its new digital wallet app.

Apple's Passbook a 'mobile wallet lite'

Apple's Passbook a 'mobile wallet lite'

New iPhone app keeps loyalty cards, tickets and boarding passes handy.

Moving beyond lip service: mobile wallets and the under/unbanked

Moving beyond lip service: mobile wallets and the under/unbanked

Everyone and their uncle are tripping over themselves in a race to launch a mobile wallet, or at least talk about an intent to produce one in time. Judging by the number of initiatives out there (or soon to be),...

Retailers wary of mobile payments

Retailers wary of mobile payments

Merchants must look beyond the payment to find value in mobile payments.

Mobile marketing companies educate merchants at retail conference (videos)

Mobile marketing companies educate merchants at retail conference (videos)

Mobile marketing vendors chat with Mobile Payments Today about retailers and the mobile channel.

Enter the PayDragon

Enter the PayDragon

New app lets food truck patrons order and pay from their phones.

LevelUp is growing up with POS integration

LevelUp is growing up with POS integration

The app will now be available as a payment option on POS terminals from Revel Systems.

The high stakes world of mobile payments [Infographic]

The high stakes world of mobile payments [Infographic]

Many companies are going "all-in" for a share of the mobile payments jackpot.

8 ways mobile tech can help brick-and-mortar retailers

8 ways mobile tech can help brick-and-mortar retailers

Smartphones don't have to be the enemy of brick-and-mortar retailers.

Don't think mobile commerce; think agile commerce

Don't think mobile commerce; think agile commerce

A carefully executed mobile strategy offers retailers the opportunity to engage with consumers at every step of their retail journeys.

Vodafone, Visa form world's largest payment m-payment partnership

Vodafone, Visa form world's largest payment m-payment partnership

Payment provide and MNO to bring mobile payments to nearly 400 million subscribers.

Boku and MasterCard team up on mobile payment solution for carriers

Boku and MasterCard team up on mobile payment solution for carriers

Boku Accounts brings offline, online, NFC and P2P all together for mobile network operators.

Target leads fight to stop 'showrooming'

Target leads fight to stop 'showrooming'

Will other retailers follow Target's lead in asking vendors to create in-store-only products?

Are retailers focusing on the wrong value for mobile in retail locations?

Are retailers focusing on the wrong value for mobile in retail locations?

For retail, 2012 is all about mobile, mobile, mobile. But are they doing it all wrong by focusing on something that’s destined to fail? No, I’m not saying mobile phones in consumer's hands, and retailers pushing services onto those phones, will fail.

IBM announces new m-commerce tools for retailers

IBM announces new m-commerce tools for retailers

Company says new software reflects changing consumer expectations

NRF12: Using mobile technology to reach teen employees

NRF12: Using mobile technology to reach teen employees

Aeropostale implemented mobile apps to help manage and communicate with employees.

Picture Perfect - processing images in Generation-M

Picture Perfect - processing images in Generation-M

How image capture technology may affect the development of mobile transactions.

Mobile couponing a focus of QSR mobile marketing efforts

Mobile couponing a focus of QSR mobile marketing efforts

Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.

OfficeMax exec discusses factors in implementing Google Wallet

OfficeMax exec discusses factors in implementing Google Wallet

OfficeMax VP of direct and loyalty marketing talks about the company's decision to offer the Google Wallet.

Paycloud brings mobile loyalty and gift-card tech to smaller retailers

Paycloud brings mobile loyalty and gift-card tech to smaller retailers

The mobile marketing app lets consumers aggregate loyalty programs and special offers on their smartphones.

RAMP: Mobile loyalty

RAMP: Mobile loyalty

Mocapay's Aaron Wald talks about the integration of mobile loyalty and marketing as part of an overall mobile solutions strategy.

Starbucks continues to take the lead on mobile payments

Starbucks continues to take the lead on mobile payments

Coffee company touts success of its mobile payment program in Q3 earnings call.

The mobile supermarket

Tesco’s virtual supermarket is a wonderful blend of retail and technology which opens a new realm for marketing.

Convergence: social, mobile and payments

Convergence: social, mobile and payments

As social, mobile and payments combine, the possibilities for commerce seem limitless.

Starbucks (finally!) releases an Android mobile payment app

Starbucks (finally!) releases an Android mobile payment app

Starbucks releases official mobile payment app for the Android

The impetus for consumers' involvement in mobile money ecosystems

The impetus for consumers' involvement in mobile money ecosystems

In my first column for Mobile Payments Today, I defined our current decade with a “handle” that summarizes a concept everyone can easily grasp: “Generation-M”. I spoke of how there are many changes taking place and how mobile money, payments...

Mobile Payments Opportunity: The Coupon Coupe

You may have missed an interesting anniversary in 2009: 100 years since the widespread introduction of the coupon. Since then, coupons have been a useful tool for manufacturers who want you to give their products a try, and are willing to give you incentives to do so.

Mobile payments: It's all in the promotion

I have been writing about why I believe mobile payments will eclipse the card-based payment system that dominates the U.S. today.

CETW: Retailers can locate their shoppers via smartphone

CETW: Retailers can locate their shoppers via smartphone

Location-based marketing is the latest way to touch customers, according to Philip Stanger, CEO of Wifarer, the company behind a software-only indoor positioning system. The system works on users' smartphones to pinpoint their location in real time in an indoor...

Wipit into shape

Wipit into shape

Mobile payment start-up wipit is banking on the unbanked.

Mobile Monday: Meijer Find-It app

Mobile Monday: Meijer Find-It app

Mobile Mondays is a weekly column on mobile apps by retail customer experience authority Mike Wittenstein. Each week, you’ll get a test drive of a leading retail app including pictures of key features and commentary on what works—and what doesn’t. The Meijer Find-It app makes it easy to find things in the store.

Research: Half of Americans with mobile phones using them to shop

Research: Half of Americans with mobile phones using them to shop

Users are comparing prices, reading reviews, downloading coupons and making purchases on their phones.

Mobile Monday: Walmart iPad app

Mobile Monday: Walmart iPad app

Mobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you’ll get a test drive of a leading retail app including pictures of key features and commentary on what works—and what doesn’t. This week, we review Walmart's new app for iPad.

Drivers for mobile payments part II: Loyalty

If you have been watching the recent press releases from Amazon, Sprint, Microsoft and others, you probably have come to the conclusion that there is a great deal of activity in mobile payments, but precious little clarity as to what...

The Mobile Giving Foundation supports efforts to raise funds via text

The Mobile Giving Foundation supports efforts to raise funds via text

The Mobile Giving Foundation helps nonprofits set up and manage SMS text programs for fundraising.

Online coupon sites offer increasing opportunities for retailers

Online coupon sites offer increasing opportunities for retailers

Two out of three consumers have reported downloading and printing coupons from the Internet.

On social couponing and the evolution of mobile payments

On social couponing and the evolution of mobile payments

Groupon, and websites like it, have been getting a great deal of buzz and excitement recently. They are clearly part of the mobile payments ecosystem because they are focused on mobile and generate transactions for products and services in the physical world.

EnQii unlocks digital signage and mobile

EnQii unlocks digital signage and mobile

EnQii's Stuart Armstrong talks about his company's latest effort to fully integrate digital signage and mobile technologies.

Four ways retailers can reach out for last-minute holiday sales

Four ways retailers can reach out for last-minute holiday sales

Location-based marketing, personal touch among the ways stores can squeeze every sale out of the season.

Location, location, location: McDonald's and Burger King U.K. deploy locator apps

Location, location, location: McDonald's and Burger King U.K. deploy locator apps

Craving a Whopper or a Big Mac? You're in luck ... if you're in the United Kingdom. In early September, Burger King U.K.

How in-store mobile marketing can be more than just coupons

How in-store mobile marketing can be more than just coupons

Despite the buzz surrounding mobile coupon apps, there is a deeper way to use the technology to drive purchases.

Six steps for building a mobile retail presence

Six steps for building a mobile retail presence

Millions of users are now engaging with retailers via mobile devices, and doing so more frequently.

How Coca-Cola's mobile credit campaign could change QSR

How Coca-Cola's mobile credit campaign could change QSR

By Gary Schwartz My mobile pitch has always been "put an M in front": Take existing retail and Consumer Package Goods (CPG) processes like end cap, spiff, coupons, loyalty and POS and put a mobile element in the mix to...

Opinion: Why mobile coupons are not the answer

Opinion: Why mobile coupons are not the answer

One expert says displaying a barcode coupon on a smart phone is a poor way to address consumer desire for value.

Report: 'We are seeing a multichannel revolution'

Report: 'We are seeing a multichannel revolution'

Nearly one-third of consumers use three or more channels to browse, research and purchase products.

Shopping with the click of a mobile phone button

Shopping with the click of a mobile phone button

Mobile commerce enables one-to-one relationships, and attracts incremental customers.

A blueprint for the killer (ordering) app

A blueprint for the killer (ordering) app

Mobile ordering is still in its infancy, but there are guidelines operators can follow to unlock its power.

Making mobile work for retail marketers

Making mobile work for retail marketers

Mall operator General Growth Properties is experimenting with SMS-based communication as a way to build loyalty and drive sales.

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