Comme ci, comme ça: These millennials not crazy about the mobile-payment experience

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

Mobile wallets: Moving beyond payments

Millions of Americans use smartphones for everyday tasks such as taking pictures, working out, or arranging transportation, yet mobile wallets have struggled to gain traction among consumers.

Checkout queues: Soon to be a thing of the past?

Amazon has been a source of stiff competition for online retailers around the world of many years. And, with the launch of its Amazon Go concept store in Seattle last year, the online giant brought itself out of the cloud and into direct competition with brick and mortar stores.

Mobile Payments Today: May's top reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Despite costs, airlines deploy mobile payments to leverage revenue opportunities

Airline revenue and payments professionals find common agreement around revenue opportunities that arise from deploying mobile payment capabilities.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Restaurants realizing importance of mobile payments and loyalty

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

Rooam sees opportunity for mobile payments in hospitality industry

The company earlier this month officially launched a mobile app for Android and iOS that enables users to open, view and close a bar tab right from their smartphone.

Future of payments? Phone will set the tone

Consumers are looking for tools that make moving and managing money convenient and enable them to take control of their financial lives. Mobile can accomplish these things.

The mobile-payments dilemma for retailers: What's what in the market

The decision on which mobile app to work with is an important decision. Some are sleek. Others are clunky. Some are quick. Others are slow as molasses. There are many items you must choose from, but here is an important something to think about.

Facebook Messenger chatbots prepare financial services companies for the future

Consumers these days want to connect with their preferred brands at a moment's notice. This, in turn, has forced companies to dabble in areas that didn't exist three to five years ago.

Retailers miss opportunities without a mobile app

With the inherent convenience of ordering favorite specialty items online, come new demands from consumers, namely: the expectation of finding their favorite brands in the app store. The more consumers turn to their smartphones for buying convenience, the more competition arises for brands looking to cash in on the gold rush.

It's a weird time for mobile payments

We've seen multiple studies over the past few months that conclude younger generations are aware of mobile payments, but don't care much about them — a service such as Venmo being the rare exception.

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

POS check: Rising to the mobile challenge

Mobile payment platforms debuted amidst tremendous buzz. Although the platforms launched successfully, most consumers continued to use traditional payment methods, pushing business owners to delay their mobile-first strategies to a later date. But that is changing and retailers need to be ready.

The offline and online worlds collide at Amazon's bookstores

If you want to see the potential future of retail, visit an Amazon bookstore.

MCX's CurrentC showed potential with loyalty-based approach

When JP Morgan Chase acquired the Merchant Customer Exchange payments technology last month, a 5-year saga came to a bitter end. The payments industry, which has proven difficult to navigate and succeed in over the past decade, claimed another victim.

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Webinar to focus on security in digital commerce and payments

With mobile blurring the lines between physical and online shopping for both consumers and merchants, these new payment options call for security and trust models that meet the new challenges and threats.

McDonald's move to mobile ordering will be closely watched

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is the order of the future. But, chains must lay the groundwork for this major transition by preparing a foundation that helps them clear the potential hurdles and move on to future success.

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