NFC, QR codes and various in-app payment methods have helped change the way consumers pay via a smartphone.
Roger Niederer, head merchant services, SIX Payment Services, offers up insight on how technology is not only changing consumer behavior and needs, but also the choice of payment options that retailers can and must offer customers online and in-store.
Today's mobile payments experience has too many potential cracks in the system waiting to form that put a snag in the potential of a smooth ride start to finish. The industry should work to prevent such issues as much as possible.
For a company once known as a threat to the card networks and banks, PayPal is now an ally as it pushes forward with digital payments.
Mobile Payments Today takes a look at the top blog posts in 2017.
Mobile Payments Today takes a look back at the top features on the site throughout the past year.
Consumers want optimal value for the money they spent on a product. But when that doesn't go their way, expect backlash in a huge way.
Globally, the reliance on card-payment methods is failing merchants and their ability to further monetize. Despite the fact that there are 5 billion phone owners globally, there are only 1.5 billion credit card owners.
The company officially became the latest big-box retailer to add an in-store, mobile-payment feature to its app in a move that also combines the company's digital coupon program into a single scan at checkout.
Despite the less-than-stellar numbers for in-store, proximity-based mobile payments, Cyber Monday set a record for mobile-based remote payments.
Verifone North America President Joe Mach shares insight on what retailers are doing, the big trends in play with customer experience and how consumers are spurring trends and retail customer experience strategies.
ICXA Managing Director Christopher Hall muses about customer experiences that are cashless, staffless and have no gaps in covering customers everywhere they go.
While this period brings great opportunity for retailers, it also creates considerable challenges. Retailers must respond to evolving behaviors and manage huge increases in footfall, but still deliver the exceptional in-store experience consumers demand.
With its focus on premium influencers and its control over a large ecosystem, Apple is in a unique position to effect massive change where others cannot.
It's time for a look back at October's most-read articles and blog posts on Mobile Payments Today.
The two companies announced a collaborative partnership at Money20/20 to help merchants get a handle on how they can present the best customer experience going forward as consumers' behaviors and expectations continue to evolve thanks to emerging technology.
The bright lights of Las Vegas have gone out on Money20/20 for another year. As always, the event brought together the biggest names in payments and provided unprecedented insight into the future of financial services.
To nail payments and grow a global business, merchants must build payments strategies around their local customers' unique needs.
Contextual commerce is an emerging trend in the payments and retail industries that executives are still trying to figure out due to some confusion over the concept.
The payments industry needs a better barometer for how it measures success with mobile payments in the U.S. as the calendar approaches a new year.