Customer Support

Customer Support

Our universal Customer Support solution enables customers to get in touch with local language agents 24/7 regarding any queries they have surrounding a service. 

Type: Fact Sheet

Sponsor: Infomedia


Business Intelligence Platform

Business Intelligence Platform

Our Business Intelligence Platform is a DCB specific reporting and analytics tool that we have developed and made available with all of the data you require to report and improve on your service performance. 

Type: Fact Sheet

Sponsor: Infomedia


Checkout Pages

Checkout Pages

Our Checkout Pages solution will make it easier for you to launch new services at a much quicker rate and with reduced costs. 

Type: Fact Sheet

Sponsor: Infomedia


Webinar: How operators can seize the carrier billing opportunity

Webinar: How operators can seize the carrier billing opportunity

As the app economy continues its explosive growth, the world’s mobile network operators (MNOs) are fighting tenaciously to secure their share of the revenue that’s flowing across their networks. As this battle rages, carrier billing is emerging as the most powerful weapon in the MNO armory.

Type: Webinar

Sponsor: Bango


API Management and Service Creation for Mobile Operators

API Management and Service Creation for Mobile Operators

Are your Voice and SMS margins experiencing significant pressures? Do new revenue streams sound interesting? If so, then experts agree that it is time to shift from being a mobile service provider to a mobile service innovator and invest in the API Economy.

Type: White Paper

Sponsor: SLA Digital


Connecting Customers with Customers

Connecting Customers with Customers

Need a step change or just a step forward? Capture your audience and unlock your existing network assets to the API Economy.

Type: Brochure

Sponsor: SLA Digital


Direct Carrier Billing: The world’s most popular mobile payment

Direct Carrier Billing: The world’s most popular mobile payment

There’s a certain assumption about mobile payments, namely that it’s not really happening yet. But that overlooks direct carrier billing.

Type: Infographic

Sponsor: Amdocs


Asia-Pacific Mobile Operators Can Create New Revenue Streams with Direct Operator Billing

Asia-Pacific Mobile Operators Can Create New Revenue Streams with Direct Operator Billing

Operators can tap consumers who are looking for easy-to-use payment options.

Type: White Paper

Sponsor: SLA Digital


Infographic: The High Stakes World of Mobile Payments

Infographic: The High Stakes World of Mobile Payments

Many companies are going "all-in" for a share of the global mobile payments market. This infographic illustrates the players in the game and what's at stake.

Type: Infographic

Sponsor: Mobile Payments Today


Five Tips to make sure that customers transact with your app

Five Tips to make sure that customers transact with your app

The Challenge for mCommerce Apps - Keep customers happy and generate revenue.

Type: White Paper




Getting in the mobile game

Getting in the mobile game

ACI Payment Systems billing and payment trends and best practices. The mobile revolution is taking off. Consumers are increasingly using their mobile device to manage their lives on a daily basis, creating a dependency on the capabilities the mobile channel...

Type: White Paper




Four Benefits of Using In-App Mobile Payments for Android

Four Benefits of Using In-App Mobile Payments for Android

In-app billing provides users a fast secure way to pay for downloads as well as offering developers and merchants a new way to generate revenue.

Type: White Paper





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Placing the purchase of digital goods on your mobile phone bill is becoming a hotly contested space, both in the U.S. and abroad, as the limits of direct carrier billing expands. Direct carrier billers are looking to become a payment method for physical goods in the online space, or even in the offline space. Plus it's the only mobile payment method actually available to consumers. This research center covers the major players and the issues with this growing market.

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