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7 FIs and fintech providers recognized as Best in Bank Customer Experience for 2017

Networld Media Group handed out awards to honor seven innovators in the ATM and mobile technology industries. The awards gala took place on Sept. 19 in conjunction with the Bank Customer Experience Summit.

5 excellent reasons — and counting — to attend the upcoming Bank Customer Experience Summit

And the sixth reason: "Change takes a much longer time coming than you think, and then it happens much faster than you would have thought." It's happening right now for you and your banking customers and BCX is the place to learn how to manage it.

Fintech companies providing easy, meaningful and useful mobile experiences

Banks need to find a way to create and maintain great relationships with existing and perspective customers. But alternative institutions are providing that experience, particularly of the mobile variety.

What more can mobile banking do for consumers?

Mobile remote deposit capture is not the trendy feature it once was for banks. It's expected. Today, consumers desire a way for banks to help them make the best decisions with their money.

Mobile Payments Today: July's best reads

It's time for a look back at July's most-read articles and blog posts on Mobile Payments Today.

2017 BCX awards competition last call for entries: Are you in?

Through Friday, June 16, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

It's a weird time for mobile payments

We've seen multiple studies over the past few months that conclude younger generations are aware of mobile payments, but don't care much about them — a service such as Venmo being the rare exception.

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Security or unfamiliarity: What's stopping mobile-payments adoption?

Security pros discuss how consumers view today's security climate when it comes to payments.

The great debate: Executives discuss the pro and cons of a cashless society

It wasn't Hillary Clinton vs. Donald Trump, but six payments executives took the stage last week in Chicago at Networld Media Group's Bank Customer Experience Summit to engage in a friendly debate about cash versus electronic payments.

From the source: Millennials share views about Alexa, Apple Pay, Venmo

A panel at this year's Bank Customer Experience Summit brought together some college students from the University of Chicago to discuss how they view today's financial services.

May 5 for 5: Mobile wallets still finding their way

It's time for a look back at May's most-read articles on Mobile Payments Today.

Fintech: The great equalizer

Richard Steggall, the CEO of Urban FT, examines how the proliferation of fintech products presents opportunity for small and midsized financial institutions to compete with large banks.

The problems weighing down mobile payments

Robert Brodie, co-founder and CTO of SUMO Heavy, examines some of the issues that are preventing mobile payments from really catching fire.

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Millennials and other digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them.

Bank Customer Experience Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to capture the next generation of consumers.


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