You've been redirected from MobilePaymentsToday.com to PaymentsDive.com. In March 2021, Mobile Payments Today became a part of Payments Dive. For the latest payments news, sign up for the daily newsletter.

SunTrust digital channels earn honors from Javelin Research

SunTrust Banks Inc. has been named a leader in the Javelin 2018 Online Banking and 2018 Mobile Banking Scorecards.

On the Online Banking Award scorecard, SunTrust was recognized in categories that include: security empowerment; money movement; and customer service.

The bank was also recognized as a leader on the Mobile Banking Award scorecard in the account opening category.

"At SunTrust, we continue to see adoption and usage of our digital channels grow each year," Ameesh Vakharia, SunTrust omnichannel executive, said in the release. "Knowing how important both sophisticated functionality and a seamless interface are to clients' experiences, we're honored to be recognized as a leader by Javelin in four categories. Making it easier to bank with us is essential to helping more people gain financial confidence."

The annual scorecards measure 250 online features and 200 mobile features offered by the top 28 U.S. financial institutions.

Javelin evaluates features based on strategic value, tactical necessity, and industry and consumer trends. Categories are weighted based on consumer rankings of their perceived importance in online and mobile banking.