Payscout launches self-service payment portal for collections

Payscout, a global payments processing provider, has launched Condor, a new payment portal that facilitates payment processing transactions between a business and its debtors through a front-end portal, increasing efficiency without impact to live agents, according to a press release.

"We saw a need in the market for an evolved, frictionless payment solution, and with Condor, our customers are now freed up to focus on debtors that require more interaction," Payscout CEO Cleveland Brown said in the press release.

The Condor payment portal uses Payscout's payment processing platform while satisfying current consumer preferences for self-serve bill payment options that can be accessed anytime, anywhere. Condor enables verified login so that debtors can view their current account information and set up payment arrangements in real time, while the company remains compliant with privacy regulations. 

The portal is available as a mobile-enabled website, IVR, or a combination of the two, with customizable parameters to meet business operating needs and client requirements. It uses a flat fee pricing model.


Topics: Bill Payment, Technology Providers


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Talking With: Amanda Manna about retailers and digital disruption