Mahindra Comviva recently announced the newest version of its mobile mobiquity Wallet, which now includes a chat bot to assist users with digital payments.

Mahindra said in a press release that the mobile wallet can now provide chat bot-based registration and payments services initially, with further plans to expand the services to include context-driven interactions as well as integrate artificial intelligence to drive the consumer journey. The combination of artificial intelligence and a customer friendly interface can help to deliver personalized and contextually relevant products across various delivery channels, according to the announcement.

"Intelligent payments are the future," Srinivas Nidugondi, the senior vice president and head of mobile financial solutions at Mahindra, said in a news release. "The chat bot will make transactions on the digital wallet as simple and seamless as conversing with friends on the social channels, removing complexities in registering for a digital wallet or making payments. Moreover, chat bots will help to improve banking ROI by automating repeat value transactions as it replaces manned help desk."