Gemalto last week announced it has supplied a complete software, platform and service solution that securely issues PIN codes associated to LCL payment cards directly to customers via SMS, according to a press release. This new Allynis eService offer is part of Gemalto’s broader range of digital services associated with payment card issuance and certified by international payment associations, including PIN delivery by app or over the Internet.

LCL is a major French retail banking company with over 2,000 branches across France, serving over 6,330.000 individuals and 27,000 corporate clients.

Gemalto said in the press release that PIN delivery by SMS significantly improves LCL’s customer service. In particular, cardholders who forget their confidential code when out shopping or withdrawing cash will benefit greatly from the option of speedy reminders. In a second phase, when a newly created card is mailed to a home address, distribution by SMS rather than in a letter to the same destination will reduce the risk of fraud from stolen cards and PINs. For the bank, this eco-friendly security service translates into reduced mailing costs and stronger customer engagement, Gemalto said in the announcement.  

Gemalto's solution for LCL is built on Gemalto's field-proven Netsize platform, operating with direct connections to more than 160 mobile operators globally to offer fast and reliable message delivery, according to the press release. 
 
"LCL recognizes the mobile channel as a new opportunity to support their continued drive to optimize card activation rates and be the top-of-wallet choice for payment,” Philippe Cambriel, president for europe, mediterranean and CIS at Gemalto, said in a statement. "Enabling cardholders to get their PIN code on their mobile phone prompts them to start using their banking card as soon as they receive it."