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Diebold Nixdorf to push white-label mobile app service to banks, retailers

Diebold Nixdorf has announced a strategic partnership with Kony Inc., an enterprise mobility and application company, to offer white-label mobile application products for financial institutions and retailers, according to a press release.

Diebold said in the announcement that a next-generation mobile application suite called DN Mobile "will enable a unified and highly personalized experience by leveraging cross-platform data and integrating multiple channels to drive connected commerce."

To address key mobility trends around consumer loyalty and differentiated digital experiences, the partnership will focus on the following core areas: 

  • Move to the next generation of mobile applications: DN Mobile will have a pre-packaged option, as well as a build-your-own toolkit to empower financial institutions and retailers to innovate quickly and better engage with their customers.
  • Engage the API economy: An open services-oriented application platform will facilitate new types of collaborations with payment providers, merchants and FinTechs.
  • Transcend legacy channel silos: Integrated software product lines will enable connected commerce across self-service, POS, branch and digital channels.

"This partnership marks a transformative moment for the industries we serve. We are extending our leadership in systems of engagement all the way from the branch and store through to cloud connected mobile applications for the consumer," Alan Kerr, senior vice president for software at Diebold. "This extended reach into mobile applications will blend channels together in innovative new ways and propel our vision of connected commerce into the marketplace. We couldn't be more pleased to be partnering with Kony, the market leader, on this exciting journey."

In conjunction with the partnership, Diebold is investing in a minority equity stake in Kony and will have a seat on its board of directors. Financial terms of the investment are not being disclosed.