DC taxis to feature Square payment system

May 19, 2017

The Department of For-Hire Vehicles in Washington, D.C. has announced the addition of new digital meter products in taxis, with payments powered by Square.

The organization said in a press release that Square technology will support the shift to an all-digital platform on a smartphone or tablet, eliminating outdated traditional meters, streamlining the taxi experience and ensuring equitable rates for consumers and drivers.

"With the move to an all-digital platform from the legacy taximeter and Square's payment technology, we'll be able to provide better service for both our customers and drivers who deserve fair rates and the advanced features they have come to expect in our new digital environment,"  Ernest Chrappah, the organization's director, said in a statement. 

Drivers will be invited to download one of the approved meter apps by the Department of For-Hire Vehicles.  Riders can use whichever payment method they choose and simply swipe, dip, or tap at the end of their ride. For tipping, riders can choose a preset or custom tip. When the transaction is completed, riders receive an electronic receipt via email or text. 

"We're excited to work with the [Department of For-Hire Vehicles] to bring new technology to D.C. taxis, providing a better payment experience for drivers and riders alike," Square developer lead Carl Perry said in a statement. "Square makes it easy for drivers by offering digital receipts, tipping options and the ability to accept any form of payment so they never miss a sale."

All taxi drivers must move to the new digital platform by Aug. 31 as mandated by the department, the announcement said. A variety of meter apps are expected to be available for use by drivers.


Topics: Handsets / Devices, In-App Payments, POS


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