Australian banks lose decision on Apple Pay

March 31, 2017

The Australian Competition and Consumer Commission has issued a determination denying authorization to the Commonwealth Bank of Australia, Westpac Banking Corp., National Australia Bank, and Bendigo and Adelaide Bank to collectively bargain with Apple and collectively boycott Apple Pay, according to a press release.

The commission's decision ends an almost year-long conflict between the banks and Apple. The banks sought permission to negotiate with Apple over the ability to offer mobile payment services without violating anticompetition regulations.

Apple Pay debuted in Austrailia in November 2015, but was limited to American Express users. ANZ was the only Australian bank working with Apple Pay when it signed an agreement in April 2016.

"The ACCC is not satisfied, on balance, that the likely benefits from the proposed conduct outweigh the likely detriments. We are concerned that the proposed conduct is likely to reduce or distort competition in a number of markets,” ACCC Chairman Rod Sims said in a statement

The banks sought authorization to bargain with Apple for access to the NFC controller in iPhones, as well as reasonable access terms to the App Store. This access would enable the banks to offer their own integrated digital wallets to iPhone customers in competition with Apple's digital wallet, without using Apple Pay.

"While the ACCC accepts that the opportunity for the banks to collectively negotiate and boycott would place them in a better bargaining position with Apple, the benefits would be outweighed by detriments," Sims said.

The banks argued that access to the NFC controller on the iPhone would enable them to offer competing wallets on the iOS platform which would lead to the following public benefits:

  • increased competition and consumer choice in digital wallets and mobile payments in Australia;
  • increased innovation and investment in digital wallets and other mobile applications using NFC technology;
  • greater consumer confidence leading to increased adoption of mobile payment technology in Australia.

The ACCC accepted that giving banks access to the iPhone NFC controller would likely lead to increased competition in mobile payment services and that this was a significant public benefit. However, the ACCC considered that the likely distortions to and reductions in competition caused by the conduct also would be significant.

Three likely detriments in particular stood out, the ACCC said.

"First, Apple and Android compete for consumers providing distinct business models. If the applicants are successful in obtaining NFC access, this would affect Apple's current integrated hardware-software strategy for mobile payments and operating systems more generally, thereby impacting how Apple competes with Google," Sims said.

"Second, digital wallets and mobile payments are in their infancy and subject to rapid change. In Australia, consumers are used to making tap and go payments with payment cards, which provide a very quick and convenient way to pay. There is also a range of alternative devices being released that allow mobile payments; for example, using a smartwatch or fitness device. It is therefore uncertain how competition may develop."

"Access to the NFC in iPhones for the banks could artificially direct the development of emerging markets to the use of the NFC controller in smartphones. This is likely to hamper the innovations that are currently occurring around different devices and technologies for mobile payments.

The conduct is also likely to reduce the competitive tension between the banks in the supply of payment cards, Sims said.

"Finally, Apple Wallet and other multi-issuer digital wallets could increase competition between the banks by making it easier for consumers to switch between card providers and limiting any 'lock-in' effect bank digital wallets may cause," Sims said.

The ACCC said that it had consulted with consumers, financial institutions, retailers and technology companies in reaching its decision.


Topics: Contactless / NFC, Handsets / Devices, HCE, Mobile Banking, Mobile/Digital Wallet, Regulatory Issues, Trends / Statistics


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