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Applause, which describes itself as a software-testing network for mobile apps, announced in a press release that it has extended its partnership with Passport, a company that enables consumers to pay for parking and transit via a mobile app.
Applause said it works with Passport to routinely test the Passport app to ensure the app works as intended in the cities where the company is offering or intends to offer parking, citation and transit products. The companies will continue to work together on new builds and continuous releases as it sees increased adoption across new municipalities, according to the announcement.
Passport's mobile app is available for consumers in Boston, Chicago, Detroit and Toronto.
"At Passport, we're committed to developing exceptional applications for our customers to help them get where they are going quickly," said Brad Powers, Passport's CTO. "We utilize a variety of best-in-class internal processes as well as the testing we do with Applause in order to deliver the best app experience for our users. We know our app works in our parking lot, but we need to make sure it also works in the multi-level city parking lot under a bridge, near the river in Toronto. Applause tests our app when and wherever we need them to, so we know it will work well across various devices and configurations."
Passport said in the announcement that it has also expanded its reach in mobile parking payment installations to include private parking operators, doctor's office locations, universities, restaurants, and retail centers. Passport's products are available in over 100 municipalities across North America.
"To achieve digital success, brands need to listen to their users, because those are the ones who are engaging with the app under real-world conditions," said Applause CMO/CSO, Matt Johnston. "This is especially true for an app like Passport. The entire Passport team cares about their users and they know the importance of making sure their parking and transit solutions work the way they need to for the millions of people looking for parking and other transit solutions in specific locations around the country. The Passport team works to make sure their users have a great experience with their app and that their commercial and municipal customers can have confidence in the solution."
Topics: In-App Payments