Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use

Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.

Beyond the smartphone: Restaurants and retailers challenged to reach consumers everywhere

At the recent CONNECT Mobile Innovation Summit, executives discussed how providing the best omnichannel experience should be a top priority.

Merchants mull best ways to influence consumers through mobile devices

As consumers become more attached to their smart devices, the question becomes how do restaurants and retailers reach them there in an impactful way.

Wal-Mart Pay doesn't need loyalty and that's ok

Is a loyalty program really what consumers need to use mobile payments and mobile wallets?

Pizza Hut digital leader Baron Concors talks mobile strategy, best practices

Baron Concors, Pizza Hut global chief digital officer, said the “focus on mobile is a focus on customer,” and that retailers must turn their mindset to becoming students of human behavior.

The mobile wallet wars ignore consumers' needs

PayToo CEO Michel Poignant thinks the industry is approaching mobile wallets the wrong way.

Wal-Mart SVP: Mobile pay exceeding expectations, meeting consumers' needs

There are more than a few big reasons Wal-Mart is advancing its mobile retail customer experience and the big one is consumers want a smooth, fast, easy experience. In fact, they're demanding it.

5 tidbits from the CONNECT Mobile Innovation Summit

No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other consumer-facing brand.

The moral mobile wallet: Striking the right balance with end users

Spira Nordlund, executive director of Mobey Forum, recommends mobile wallet providers add some kind of "savings" feature to their products.

7 reasons why the Bank Customer Experience Summit should be on your fall travel calendar

If your business is about banking for people, not "consumers," here are several excellent reasons to register immediately for this September summit in Chicago.

My misadventures with Apple Pay

We'll keep talking about the problems that plague proximity mobile payments until everyone gets it right.

July 5 for 5: Mastercard, Pokémon lead the way

It's time for a look back at July's most-read articles on Mobile Payments Today.

7 tips for designing customers' digital banking experiences

Mark Kilpatrick, CMO from Urban FT, discusses what banks need to focus on going forward with their customers.

Detroit Red Wings IT exec: Mobile enhances the customer experience

If there is one reason retailers must move forward with a mobile app strategy it’s this: consumers not paying in cash spend an average of 13 percent more when it’s a mobile payment experience.

Making mobile wallets pay for consumers, small retailers

Chris Poelma, president and GM of small business at NCR, discusses the stand-off between small retailers and their customers over mobile-wallet adoption.

Restaurants seek mass appeal with mobile apps

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Retailers seek better brand presence with gift cards as incentives

Theresa McEndree, regional vice president for client strategy at Blackhawk Engagement Solutions, recently presented on a webinar about how retailers can better structure promotions that make a greater connection with consumers.

Through the mobile maelstrom: What app makers owe their customers

Oren Kedem, the vice president of product at mobile app security company BioCatch, discusses the need for software developers to protect consumers' financial information on their smartphones.

How will banks address mobile wallets?

MasterCard's decision to enable banks to add an in-store payments element to their mobile banking app for NFC-ready Android smartphones has rekindled an industry debate about what works best for financial institutions and proximity mobile payments.

Apple Pay slices the mobile payments market, again

Robert McHugh, the co-founder of Paydunk, examines how Apple's recent announcement further fragments the industry.

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