ICXA Managing Director Christopher Hall muses about customer experiences that are cashless, staffless and have no gaps in covering customers everywhere they go.
Finxact's Dan McKinney believes financial institutions are finally starting to make it easier for consumers to interact with them on a smartphone.
While this period brings great opportunity for retailers, it also creates considerable challenges. Retailers must respond to evolving behaviors and manage huge increases in footfall, but still deliver the exceptional in-store experience consumers demand.
Understanding the potential of blockchain and decentralized applications begins with asking the right questions about what they're for and what gives them value.
A new feature within the bank's mobile app is more about customer control than payments.
When considering a partner in the journey to reshape a bank's corporate and digital strategies, you need to ensure they are experienced, prepared, and committed for whatever may come their way.
With its focus on premium influencers and its control over a large ecosystem, Apple is in a unique position to effect massive change where others cannot.
Cybercrime presents a serious threat and companies have a lot of work to do to reduce their vulnerability. Fortunately, there are resources available to assist them in the effort.
It's time for a look back at October's most-read articles and blog posts on Mobile Payments Today.
The two companies announced a collaborative partnership at Money20/20 to help merchants get a handle on how they can present the best customer experience going forward as consumers' behaviors and expectations continue to evolve thanks to emerging technology.
In the weeks after Mobile Payments Today asked companies to supply information for last year’s Mobile Wallet Comparison Guide, a number of events happened in the industry that created a lot of buzz. This year? Not so much.
The bright lights of Las Vegas have gone out on Money20/20 for another year. As always, the event brought together the biggest names in payments and provided unprecedented insight into the future of financial services.
To nail payments and grow a global business, merchants must build payments strategies around their local customers' unique needs.
As easy as it might be to perceive a yawning divide between mobile banking and more traditional, physical banking at the branch and ATM, it's becoming increasingly clear that these channels can function in harmony and complement one another.
Contextual commerce is an emerging trend in the payments and retail industries that executives are still trying to figure out due to some confusion over the concept.
The payments industry needs a better barometer for how it measures success with mobile payments in the U.S. as the calendar approaches a new year.
Souheil Badran, president of Alipay North America, spoke Sunday at the annual Money20/20 conference in Las Vegas to give attendees the current bird's-eye view of Alipay's operations outside of China.
With the explosive growth of the Internet of Things, and particularly of smart speakers like the Amazon Echo and Google Home, voice commands are becoming more powerful and pervasive than ever, changing the way we do everything from checking the weather to scheduling a doctor's appointment. But what about voice shopping?
The QR code – which has had a wild ride – is going to both speed up the e-commerce payment experience and make it more secure.
A study from JPMorgan Chase and Forrester Consulting concludes that both consumers and merchants are taking a break from adopting digital wallets as they wait for the "next wave of progress."