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At last week's Bank Customer Experience Summit in Chicago, Brian Read explained how his bank integrates itself into the surrounding community.
It wasn't Hillary Clinton vs. Donald Trump, but six payments executives took the stage last week in Chicago at Networld Media Group's Bank Customer Experience Summit to engage in a friendly debate about cash versus electronic payments.
A panel at this year's Bank Customer Experience Summit brought together some college students from the University of Chicago to discuss how they view today's financial services.
Sirpa Nordlund, the executive director at Mobey Forum, catches up with Jordi Guaus, head of digital marketing at CaixaBank, to get the inside track on imaginBank, its new mobile-only proposition.
Kristian Gjerding, CEO of CellPoint Mobile, writes in his latest Mobile Payments Today blog post about what airlines need to consider when it comes to incorporating mobile payments into their apps.
Defining Internet of Things as intelligent interaction between humans and things to exchange information is easy enough, but assessing how and where IoT is playing, or should play, within the retail customer experience is a bit more difficult.
Thomas Rosteck from Infineon discusses the challenges preventing the growth of mobile payments at the physical point of sale.
Sam Cinquegrani, founder and CEO of ObjectWave Corp, writes about how marketers can leverage mobile devices in a contributed article to Mobile Payments Today.
Thorston Held, co-founder and managing director of whiteCryption, examines the recent POS security attacks and what they mean for mobile payments.
Apple Pay has successfully piqued the curiosity of millions of consumers. However, Apple has not seen the average user make it part of their everyday lives. Maxime de Nanclas, COO and co-founder of Mobeewave, writes about what's causing this in a contributed article for Mobile Payments Today.
In his latest blog post for Mobile Payments Today, Bruce Burke discusses how "mixed reality" technology could be interwoven between shopping, buying and paying for goods.
It's time for a look back at August's most-read articles on Mobile Payments Today.
Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.
At the recent CONNECT Mobile Innovation Summit, executives discussed how providing the best omnichannel experience should be a top priority.
As consumers become more attached to their smart devices, the question becomes how do restaurants and retailers reach them there in an impactful way.
Is a loyalty program really what consumers need to use mobile payments and mobile wallets?
Baron Concors, Pizza Hut global chief digital officer, said the “focus on mobile is a focus on customer,” and that retailers must turn their mindset to becoming students of human behavior.
PayToo CEO Michel Poignant thinks the industry is approaching mobile wallets the wrong way.
There are more than a few big reasons Wal-Mart is advancing its mobile retail customer experience and the big one is consumers want a smooth, fast, easy experience. In fact, they're demanding it.
No matter which way you turn these days, mobile (or mobility) is at the center of most conversations for banks, retailers, restaurants and any other consumer-facing brand.