Retailers tap the power of mobile apps during holiday season

Here's a reason for retailers to be "appy" this holiday season: Purchases made on mobile apps more than doubled in 2015, to nearly $50 billion. We look at holiday-specific shopper apps and how retailers can parlay these concepts into direct spending online and in the store.

Why digital receipts is the banking product we need

Despite the rapid pace of digitization in banking, paper receipts are the last bastion of an analog world. And as long as they remain analog, they also remain limited in their value.

Mobile Payments Today: 2016 in review

Was 2016 the year of mobile payments?

Digital gift cards a hit this holiday season

A First Data study reveals e-gift card usage is on the climb, driven by those ages 18 to 34. The biggest card buyers are those ages 35 to 54. The main reason is convenience.

2017: Introducing mobile payments 2.0

André Stoorvogel, head of marketing at Rambus Bell ID, examines what we might see from the industry in the new year.

How Scotiabank ensures an easy customer experience at the ATM

When it comes to the ideal banking experience for the average customer, "the faster, the better," says Jorge Lemus,  vice president of international banking payments at Scotiabank.  This is where he believes technology can play a crucial role.

How FIs are 'repurposing' technology in the branch

At the 2016 BCX Summit, Julie Conroy of Aite Group discussed the movement among FIs to drive mundane branch transactions to self service devices.

5 mobile-payment trends to watch in 2017

Scott Blum, the vice president of Total Merchant Services, gives his take on what he expects from mobile payments in the new year.

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

Usability and security key to payments via the Internet of Things

Scott Hess, vice president of user experience, consulting and innovation for Fiserv, discusses how payment providers can view this emerging area.

Gift cards, rewards coming to Apple Pay thanks to Blackhawk Network technology

Blackhawk's Digital Pass technology enables the integration of gift cards, e-gifts, loyalty cards and rewards programs with Apple Pay.

Mobile Payments Today: November's best reads

It's time for a look back at November's most-read articles on Mobile Payments Today.

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.

The revenue connection between mobile booking and loyalty

Kristian Gjerding, CEO of CellPoint Mobile, examines mobile loyalty in the travel industry.

OmnyPay finds its showcase with Kohl's Pay

OnmyPay debuted in 2014, but lacked the big-name retailer it craved to show off its capabilities. That changed last month when Kohl's added a mobile payments component to its app.

Loyalty could attract US millennials to mobile payments

Tony Rose, the director of mobile product management for Vantiv, discusses how rewards might be the best way to attract this demographic to use their smartphones to pay.

Creating loyalty, engagement and influence through mobile payments

Talbott Roche, the CEO and president of Blackhawk Network, discusses some ways smart brands are leveraging mobile payments systems through branded value to influence consumers' choices, generate engagement and create loyalty.

Cardless cash transactions: What's in it for consumers?

A lot, actually. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent players.

Samsung Pay first 'Pay' to add system-specific rewards program

Samsung Rewards is structured like a typical credit card rewards program with a few bonuses here and there.

Kickstarting mobile payments in the Middle East

Srinivas Nidugondi, the senior vice president and head of mobile financial solutions at Mahindra Comviva, examines the state of the industry in this region of the world.

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