Mobile Payments Today: April's best reads

Mobile Payments Today: April's best reads

It's time for a look back at last month's most-read content on the site.

Travelers increasingly turn to digital payments over cash

Travelers increasingly turn to digital payments over cash

Nav Kullar, marketing manager for NCR Payments, cites a recent Visa study about this trend with consumers traveling abroad.

The wait is over: Why real-time redemption makes loyalty better

The wait is over: Why real-time redemption makes loyalty better

Julian Wallis, the retail director at Rambus, believes better value-added services can help retailers reverse declining revenue growth.

Citi study shows mobile banking is vital to consumers

Citi study shows mobile banking is vital to consumers

Of the 2,000 U.S. adults surveyed, mobile banking app use ranked third (31 percent) behind only social media (55 percent) and weather apps (33 percent), respectively.

2018 BCX awards competition call for entries: The best in bank customer experience

2018 BCX awards competition call for entries: The best in bank customer experience

Through Friday, June 15, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

The challenges facing cashierless shopping

The challenges facing cashierless shopping

While Amazon preps to expand Amazon Go, its cashierless retail shopping strategy, Berkeley Research Group leader Keith Jelinek offers insight on what's ahead with cashierless checkout and why consumer response is a key part of potential success.

Tailoring the payments experience for the $101B mobile app opportunity

Tailoring the payments experience for the $101B mobile app opportunity

Jared Ronski, principal at PayArc, discusses the customer experience around mobile apps, including the actual payments process for users.

Mobile wallets: Are US consumers on the verge of increased use?

Mobile wallets: Are US consumers on the verge of increased use?

A TSYS study reveals mobile wallet users intend to use mobile payments more at brick-and-mortar retailers. But intent and actual use could vary based on a number of factors such as a smooth experience and security concerns.

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Evolving payments technologies challenge merchants to keep pace with consumers' expectations

Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of executives on a panel at the recent Oracle Industry Connect in New York City.

Mobile scan-and-go shopping: The future of retail is now

Mobile scan-and-go shopping: The future of retail is now

Julian Wallis, retail director at Rambus, believes that retailers that invest in the right in-store digital initiatives will be able to separate themselves from the competition going forward.

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.

The curious case of rising cash demand in a digital age

The curious case of rising cash demand in a digital age

Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in "Payments are a-changin' but cash still rules," a publication from the Bank for International Settlements.

The risks mobile payments present to financial services

The risks mobile payments present to financial services

It's no secret that the financial services industry is a top target for cybercriminals looking to steal valuable data. This growing risk comes at a time when financial services firms are turning their focus to innovating new technologies and features to meet evolving consumer demands.

Mobile payments can redefine the customer experience for unattended retail

Mobile payments can redefine the customer experience for unattended retail

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology innovations — namely mobile payments — are impacting customer expectations.

How to differentiate your mobile payments strategy

How to differentiate your mobile payments strategy

Keith McAuliffe, the general manager of the financial services sector for Solace, believes it's necessary for providers to to cultivate the right experience for individual audiences.

Mobile Payments Today: March's best reads

Mobile Payments Today: March's best reads

It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.

Unattended retail struggles with mobile payments acceptance

Unattended retail struggles with mobile payments acceptance

Mobile payments continue to expand, making it important for operators of unattended retail equipment to invest in the technology. A speaker at the National Automatic Merchandising Association show in Las Vegas urged his fellow industry executives to get on board with the trend.

Connected screens are revolutionizing payments

Connected screens are revolutionizing payments

Chris Tyghe, vice president of strategic development at Ingenico Group Canada, discusses how payments will become an integral part of the IoT experience in the coming years.

Self-service industry lags with EMV compliance

Self-service industry lags with EMV compliance

The future state of self-service is turning the kiosk into a stand-alone store, and secure payment is one of the services that needs to be offered for it to be effective, says Ingenico's John Menzel, who recently shared his insights on EMV compliance in self-service.

Macy's overhauls mobile app in face of rising consumer expectations

Macy's overhauls mobile app in face of rising consumer expectations

Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and a virtual furniture design experience.

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