While most consumers today likely view bitcoin, bitcoin cash and alternatives such as Ethereum and Litecoin as assets, some payments companies in the past couple of months have announced plans for consumers to more easily use cryptocurrencies as payment, and merchants to accept them.
Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail customer experience for decades. Retail Customer Experience, a Mobile Payments Today sister publication, caught up with him at the recent NRF 'Big Show' to get his perspective on what's ahead.
Go isn't necessarily a new concept, but Amazon's take on cashierless shopping brings with it questions about the future of retail, and changes the way we as consumers buy goods.
All the necessary software and hardware components together with the processes for the creation of the connected car pay at pump use case are currently available. The creation of a commercially viable, fully integrated solution is the next step and there are no technical or regulatory barriers to doing so.
Dr. Louise Beaumont, strategic adviser at Sapient Consulting, discusses the e-commerce's potential interest in banking.
Jim Ensign from Republic Bank discusses how financial institutions can improve the customer experience.
It's time for a look back at last month's most-read articles and blog posts on Mobile Payments Today.
The Purchase, New York-based card network has already helped MNOs such as Vodafone Ukraine, Digicel Group in the Caribbean, Viettel Telecom in Vietnam and Taiwan's Chunghwa Telecom to roll out various services related to digital payments.
Mark Baunach, global financial services consulting industry leader at Dell EMC, discusses how blockchain and emerging technologies will reshape the financial services industry over the next decade.
Karen Katz, former president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big Show in January on boosting the retail mobile commerce customer experience.
Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom line. Fast casual Panera is also benefiting from the mobile tech evolution and new digital tools are paying for themselves in terms of sales growth.
Bottom line: don't do business with people on Craigslist unless you meet them in person.
Scott Voigt, co-founder and CEO of FullStory, examines the state of mobile e-commerce and the challenges still in play when it comes to delivering a robust customer experience.
Patricia O'Donnell, senior vice president at Key Bank, discusses this challenge that FIs face daily.
Visa's wearables initiative at the PyeongChang Games continued to illustrate how the card networks have acted more like technology companies than ever before as the payments industry continues to evolve.
Mobile Payments Today recounts all the ways we love our favorite transaction method, flaws and all.
The Boston-based company has a new twist on in-vehicle payments that uses a device already present in some 35 million automobiles on the road today.
Stormy Mauri, vice president and product manager at Washington Trust Bank, talks about the challenges banks face going forward.
And would Satoshi Nakamoto ever emerge to save it?
Ralf Gladis, CEO of Computop, examines why he believes eBay made the change.