John Hibel
John Hibel is the Director of Marketing at Contact Solutions, Inc., a leading provider of effortless and sustainable cloud-based customer care solutions improved by business intelligence. View John Hibel's profile on LinkedIn

Mobile payments and customer care: The trust issue

Mobile payments and customer care: The trust issue

John Hibel, director of marketing at Contact Solutions Inc., wrote a blog post that examines the need for providers to give consumers a reason to adopt mobile commerce.

Mobile shoppers want better customer care right now

Mobile shoppers want better customer care right now

John Hibel, director of marketing at Contact Solutions Inc., lays out the issues merchants face as consumers shop more on their smart devices.

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3 trends for 2018: Safer data, faster payments, better experiences