Christopher Hall
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Mobile payments play key role to reduce customer wait times

Mobile payments play key role to reduce customer wait times

A panel discussion at the recent Customer Experience Summit in Chicago focused on how brands such as Dunkin' Donuts and Taco Bell use mobile to improve the customer experience.

It's a very Twitter Christmas in Piccadilly Circus

It's a very Twitter Christmas in Piccadilly Circus

A Twitter-based promotion for Coca-Cola Great Britain offers lessons for DOOH/social media integration.

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