How providers can enhance the payments experience

How providers can enhance the payments experience

Regardless of the latest and greatest technology, a successful payments strategy revolves around the consumer experience, and building a strategy requires an understanding of how consumers are engaging with payments on a day-to-day basis.

Study: Consumers still wary about security with mobile banking, payments

Nearly 6 in 10 consumers pay bills on line, but half of this group have concerns about the security of doing so, according to Expectations & Experiences: Consumer Payments, a new consumer survey from Fiserv Inc. Further, consumers are interested...

Fiserv helps Dollar Bank upgrade digital banking, including Zelle integration

Dollar Bank, the nation's largest independent mutual bank, has tapped Fiserv Inc., a provider of financial services technology solutions, to update its digital banking and payment capabilities with a focus on the customer experience. One of the first financial institutions...

Gen Z through the mobile payments lens

Gen Z through the mobile payments lens

Gen Z is on the scene and ready to leave their own mark on banking and payments. This latest generation, born after 1999, view the world completely differently than those who have gone before.

[WEBINAR] ATM management and total cost of ownership: Insights and action plans

[WEBINAR] ATM management and total cost of ownership: Insights and action plans

Download this webinar to gain essential insights into issues from financial institutions and ATM deployers polled in Fiserv’s Global ATM Total Cost of Ownership survey.

Fiserv acquires real-time payments platform with Dovetail purchase

Fiserv Inc., a provider of financial services technology solutions, has acquired Dovetail Group Ltd., a provider of bank payments and liquidity management solutions. According to a press release, Fiserv plans to combine Dovetail's real-time payments platform, modular services and configurable...

Monitise board recommends acceptance of Fiserv acquisition terms

The boards of Fiserv UK Ltd. and Monitise PLC have agreed to the terms of an increased and final recommended cash offer for Monitise. The announced deal increases the initial offer by Fiserv, which some Monitise shareholders thought was too...

Fiserv announces offer to acquire Monitise

Fiserv has reached agreement on the terms of a recommended cash offer to acquire Monitise, according to a press release. The acquisition is expected to accelerate Fiserv's digital strategy and the development of a next-generation digital banking platform for leading...

Banks make major P2P push as FIs start adding Zelle

Financial Institutions behind the Zelle person-to-person payments network from Early Warning Services will begin in earnest to add the feature to their mobile banking apps, according to a press release from Early Warning. Beginning this week and continuing on a...

Study: Consumers find payments more mobile, and personal

Consumers are paying more bills from mobile devices and making more person-to-person payments while starting to venture into digital wallets, according to a new study from Fiserv. Faster payments continue to be important to consumers, with 76 percent saying it...

Fiserv platform integrates cybersecurity for digital banking

Fintech provider Fiserv Inc. has announced the availability of SecureNow, a centralized, real-time cybersecurity platform designed specifically for online, mobile and tablet channels. The Fiserv product integrates a range of cybersecurity protections from providers including iovation, Guardian Analytics, Neustar and...

Fiserv survey shows mobile bill pay as top activity on biller websites

Billing organizations are experiencing a surge in mobile visits as consumers use mobile devices for more activities, including payments.

Mobile services pay off for FIs, research finds

Credit union members who use mobile banking generate 36 percent more for the FI revenue than branch-only users; for banks the payoff is twice the size — 72 percent, a Fiserv study finds.

Fiserv, Early Warning partner to push real-time bill payments, deposits

The partnership will initially facilitate real-time bill payment and deposit capabilities for users of the NOW Network from Fiserv or the good funds network from Early Warning.

Charitable donations now available through Popmoney

United Way, the largest privately supported nonprofit in the world, is one of the first national charities accepting donations through the service.

US Bank renews contract with Fiserv for financial services

The FI will continue to offer its customers CheckFree RXP, Popmoney and TransferNow.

Working together to deliver faster payments

Working together to deliver faster payments

Matt Wilcox from Fiserv discusses the need for the industry to come together to improve the US payment system.

Accel debit network completes its first tokenized transactions

The ability to accept tokenized transactions will allow Fiserv clients on the Accel network to accept debit payments via Apple Pay.

ALEC, Fiserv partner to implement digital solutions

Abbott Laboratories Employees Credit Union has added Mobile Source Capture for check deposit, and expanded its Mobiliti mobile banking service.

EMV Migration Forum announces new leadership

The EMV Migration Forum recently announced a new slate of officers and steering committee members for 2015–2016.

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5 tidbits from the 2018 Bank Customer Experience Summit