'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.

2017 BCX awards competition last call for entries: Are you in?

2017 BCX awards competition last call for entries: Are you in?

Through Friday, June 16, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience.

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.

Financial services trailblazers honored at Bank Customer Experience Summit

In conjunction with this week's Bank Customer Experience Summit, Networld Media Group recognized innovators in ATM and mobile technology during an awards ceremony Sept. 20 at the Art Institute of Chicago. Award winners for 2016 included: Umpqua Bank — Best...

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