What mobile wallet providers can learn from Pokémon Go

What mobile wallet providers can learn from Pokémon Go

The free-to-play augmented reality mobile game has taken three nations by storm. Mobile wallet executives can learn a thing or two from the game's success.

Merchants chase Uber for a better mobile customer experience

Merchants chase Uber for a better mobile customer experience

It's no surprise the ride-sharing service comes up a lot during discussions about personalization and customer interaction. That was a topic of conversation during multiple panels at two trade conferences in May.

Restaurant industry tentatively embraces emerging mobile technology

Restaurant industry tentatively embraces emerging mobile technology

Mobile Payments Today Editor Will Hernandez went to the National Restaurant Association Show for the first time to get a look at how restaurants are connecting with the connected consumer.

3 quick takeaways from WWDC regarding Apple Pay

3 quick takeaways from WWDC regarding Apple Pay

While Apple didn't revamp Apple Pay like some expected, it officially announced its long-rumored entry into the online checkout world.

Week-old Chick-fil-A app hits No. 1 for iTunes downloads

Week-old Chick-fil-A app hits No. 1 for iTunes downloads

In case you haven't heard the news, Chick-fil-A has managed to become the No. 1 most downloaded free app on iTunes, not only by announcing the introduction of the new technology last Wednesday, but also by enticing downloads with an...

Mobile wallets don't have enough going for them right now

Mobile wallets don't have enough going for them right now

Richard Buckle, founder and CEO of Pyalla Technologies LLC, wrote a blog post about how he believes security concerns and an abundance of options for consumers continue to stifle widespread adoption of mobile payments.

Airlines should pursue partnerships with payments innovators

Airlines should pursue partnerships with payments innovators

Kristian Gjerding, CEO of CellPoint Mobile, wrote a recent blog post about how airlines are missing out on potential revenue opportunities by not partnering with the likes Apple and Google.

The Internet of Things to come as Nespresso, Apple, Nest try to grind out predictability

The Internet of Things to come as Nespresso, Apple, Nest try to grind out predictability

The adaptation of digital technology across products, from clothing to coffee, is slowly reshaping what today's consumers expect from brands and their retail experiences. Here's one example, by Nespresso, of how the Internet of Things influences not only new consumer behaviors, but also revenue streams.

Ironing out the wrinkles in mobile ordering

Ironing out the wrinkles in mobile ordering

The actual process of mobile ordering for consumers is simple. But picking up your order at a restaurant can be a little shaky at times.

Social media becomes more of a mobile commerce tool worldwide

Social media becomes more of a mobile commerce tool worldwide

Michelle Evans, digital consumer manager for Euromonitor International, examines the impact social media platforms have on commerce, specifically in the Asia-Pacific region.

Retailers ponder ways to embed loyalty into mobile wallets

Retailers ponder ways to embed loyalty into mobile wallets

What customers want is an easy way to use their fully functional mobile wallets to pay for everything from airline tickets to pharmacy items to clothing. And they'd be extra happy if their airline miles and retailer rewards balances could be incorporated into those transactions.

SXSW spotlight: Best practices from Nordstrom, REI for mobile retail integration

SXSW spotlight: Best practices from Nordstrom, REI for mobile retail integration

Providing consumers with a rewarding and successful digital experience can be tricky given integration hurdles that come into play.

Apple, the FBI and the security of mobile payments

Apple, the FBI and the security of mobile payments

Tim Spenny, from GfK Research, wrote about how the security of mobile phones is relevant to the mobile payments industry.

What to expect from Square's first earnings report

What to expect from Square's first earnings report

Thomas Yohannan gives his thoughts on the company as it prepares to release its first earnings report as a public company next week.

For issuers, the time for mobile payments is now

For issuers, the time for mobile payments is now

As new commerce endpoints continue to emerge, issuers must reconsider how to position their strategy and their brand in a digital world, writes Jordan McKee, senior analyst with the 451 Research Mobility team.

The opportunity for airlines with mobile payments

The opportunity for airlines with mobile payments

Can airlines and global businesses position themselves to potentially gain hundreds of millions in additional revenue by adopting a "mobile-first" payments strategy?

NRF BIG Show focused on enhancing customer experiences

NRF BIG Show focused on enhancing customer experiences

This renewed focus on the customer experience comes at a time when the smartphone, wearables and the Internet of Things become more relevant to consumers and retailers.

The problem with PayPal, 'old money' and digital payments

The problem with PayPal, 'old money' and digital payments

Will Hernandez, editor of Mobile Payments Today, had one thing on his mind after he watched PayPal's Super Bowl 50 commercial: hipsters.

Brands compete with each other to provide best mobile experience

Brands compete with each other to provide best mobile experience

Will Hernandez, the editor for Mobile Payments Today, shares a recent shopping trip that made him think about the mobile experience in 2016. Here's a hint: it still needs work.

The Starbucks mobile model could be difficult for retailers to duplicate

The Starbucks mobile model could be difficult for retailers to duplicate

Mobile Payments Today Editor Will Hernandez discusses the rapidly changing mobile payments market in a blog post.

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