The mobile-centric gap costs travel operators significant revenues

The mobile-centric gap costs travel operators significant revenues

With an estimated $817 billion expected in digital travel sales globally by 2020, airlines are missing significant revenues by failing to exploit the potential of mobile commerce and payment innovation.

Inside the mobile-only, on-demand market (and gig economy), Part III

Inside the mobile-only, on-demand market (and gig economy), Part III

In the final part of this series, we take a look at what makes a great mobile app. The answer might be simple, but the execution is often difficult.

Inside the mobile-only, on-demand market (and gig economy), Part II

Inside the mobile-only, on-demand market (and gig economy), Part II

In the second part of this series, Mobile Payments Today gives readers a closer look about how services such as Postmates work for the person delivering goods.

Inside the mobile-only, on-demand market (and gig economy), Part I

Inside the mobile-only, on-demand market (and gig economy), Part I

Mobile apps such as Postmates and Uber have become the blueprint for great customer experiences. But what is it like to be on the other side of such services, particularly Postmates?

Mobile ordering is reinventing the drive-thru experience

Mobile ordering is reinventing the drive-thru experience

Much of the draw of the drive-thru is rooted in speed and convenience; however, recent advancements in technology have created the potential for an even faster, even easier drive-thru transaction.

3 success factors behind airlines and their mobile payments strategies

3 success factors behind airlines and their mobile payments strategies

As airline passengers increasingly turn to smartphones and other mobile devices to book and manage their flights and related travel arrangements, airlines have the opportunity for significant new revenues.

Sweetgreen, mobile payments and a cashless society

Sweetgreen, mobile payments and a cashless society

The popular specialty salad quick-service restaurant chain tested a no-cash policy in 2016 and is now fully cashless where such a thing is allowed by law. Is such a move the best thing for consumers.

Are in-car payments innovative?

Are in-car payments innovative?

Their success will likely hinge on the same issues as mobile payments — consumer adoption and acceptance.

Retailers tap the power of mobile apps during holiday season

Retailers tap the power of mobile apps during holiday season

Here's a reason for retailers to be "appy" this holiday season: Purchases made on mobile apps more than doubled in 2015, to nearly $50 billion. We look at holiday-specific shopper apps and how retailers can parlay these concepts into direct spending online and in the store.

The revenue connection between mobile booking and loyalty

The revenue connection between mobile booking and loyalty

Kristian Gjerding, CEO of CellPoint Mobile, examines mobile loyalty in the travel industry.

Cardless cash transactions: What's in it for consumers?

Cardless cash transactions: What's in it for consumers?

A lot, actually. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent players.

The end of payments as we know it

The end of payments as we know it

André Stoorvogel, head of marketing at Rambus Bell ID, provides us with his thoughts on the industry after another Money20/20 conference.

Can Kohl's help mobile payments get off the launch pad?

Can Kohl's help mobile payments get off the launch pad?

Tim Spenny, from GfK Research, believes consumers will gravitate towards Kohl's Pay and make it a success.

Apple Pay's tenuous role in a cashless society

Apple Pay's tenuous role in a cashless society

Mobile Payments Today Editor Will Hernandez examines Tim Cook's recent comment about a cashless society and mobile payments.

CFPB, EMV, mobile payments sure to dominate this year's Money 20/20

CFPB, EMV, mobile payments sure to dominate this year's Money 20/20

The annual Money 20/20 conference starts Sunday, which means we're about to be hit with a lot of payments talk next week.

If Hispanics drive emerging payment tech trends, the industry needs to take note

If Hispanics drive emerging payment tech trends, the industry needs to take note

Mobile Payments Today Editor Will Hernandez takes a closer look at Bank of America's Trends in Consumer Mobility Report that reveals Hispanics are avid users of mobile for banking and payments.

5 trends shaping mobile payments worldwide in 2016

5 trends shaping mobile payments worldwide in 2016

Michelle Evans, the digital consumer manager for Euromonitor International, shares some findings from the company's latest global research.

From the source: Millennials share views about Alexa, Apple Pay, Venmo

From the source: Millennials share views about Alexa, Apple Pay, Venmo

A panel at this year's Bank Customer Experience Summit brought together some college students from the University of Chicago to discuss how they view today's financial services.

Is there an ideal time for airlines to launch mobile payments?

Is there an ideal time for airlines to launch mobile payments?

Kristian Gjerding, CEO of CellPoint Mobile, writes in his latest Mobile Payments Today blog post about what airlines need to consider when it comes to incorporating mobile payments into their apps.

Mixed reality: A way forward towards a cashless society

Mixed reality: A way forward towards a cashless society

In his latest blog post for Mobile Payments Today, Bruce Burke discusses how "mixed reality" technology could be interwoven between shopping, buying and paying for goods.

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3 trends for 2018: Safer data, faster payments, better experiences