Banking, fintech innovators recognized with Bank Customer Experience awards

Banking, fintech innovators recognized with Bank Customer Experience awards

Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept. 13, during a banquet held as part of the 6th annual Bank Customer Experience Summit in Chicago.

CBW Bank sharpens focus on digital banking, fintech collaboration

CBW Bank sharpens focus on digital banking, fintech collaboration

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial institution's unique journey.

Blockchain 101: Mobile payments

Blockchain 101: Mobile payments

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry.

Mobile Payments Today: August's top reads

Mobile Payments Today: August's top reads

It's time for a look back at last month's most-read content on the site.

The right mobile messaging is critical to a brand's marketing efforts

The right mobile messaging is critical to a brand's marketing efforts

Executives from Caesars Entertainment, Guess?, McDonald's and Skogen's Festival Foods discussed mobile messaging at the recent CONNECT: The Mobile CX Summit in Chicago.

Mobile increasingly important to Citi's ThankYou Rewards program

Mobile increasingly important to Citi's ThankYou Rewards program

Mary Hines, managing director of customer engagement and innovation at Citi, gave the opening keynote in Chicago Monday at the annual CONNECT: The Mobile CX Summit and spoke about how the rising interaction between consumers and their mobile devices

Mobile Payments Today: July's top reads

Mobile Payments Today: July's top reads

It's time for a look back at last month's most-read content on the site.

The time is now for banks to issue contactless cards

The time is now for banks to issue contactless cards

A recent study from A.T. Kearney urges FIs en masse to begin issuing contactless cards now that merchants have the necessary payment terminals and consumers are more aware of the “tap,” thanks to NFC-enabled mobile payments.

Taco Bell helps lead QSRs in payments, technology innovation

Taco Bell helps lead QSRs in payments, technology innovation

Rafik Hanna, senior director of Taco Bell's All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why technology is always at the forefront in a keynote address at the recent ICX Summit.

How a wearable changed the customer experience for Carnival Cruise

How a wearable changed the customer experience for Carnival Cruise

John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX Summit conference.

Talking With: Amanda Manna about retailers and digital disruption

Talking With: Amanda Manna about retailers and digital disruption

The former head of narrative and partnerships at Lowe's Innovation Labs is scheduled to give a keynote address at Networld Media Group's CONNECT: The Mobile CX Summit in Chicago next month.

How AI can improve the customer experience

How AI can improve the customer experience

Artificial intelligence has emerged as one of the most powerful tools for improving the customer experience, but retailers must be willing to accept operational change once they embark on their AI journeys.

Panera Bread captures ICX Influencer of the Year award

Panera Bread captures ICX Influencer of the Year award

The annual Elevate Awards recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.

Mobile Payments Today: June's top reads

Mobile Payments Today: June's top reads

It's time for a look back at last month's most-read content on the site.

BofA anticipates customers' needs as AI-driven Erica assistant sees 1M users

BofA anticipates customers' needs as AI-driven Erica assistant sees 1M users

Bank of America launched three months ago what it calls the first widely available AI-driven virtual assistant of its kind in financial services.

Mezu trumpets privacy with new mobile P2P app

Mezu trumpets privacy with new mobile P2P app

As consumers become more conscious about which companies they share sensitive information with, a Cleveland-based company has launched a mobile person-to-person app that adds a level of anonymity its co-founder and CEO believes is missing from the market.

Mobile Payments Today: May's best reads

Mobile Payments Today: May's best reads

It's time for a look back at last month's most-read content on the site.

EMV, mobile ordering upgrades challenge restaurant industry

EMV, mobile ordering upgrades challenge restaurant industry

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators with existing POS investments need to be able to integrate new capabilities into their existing systems.

5 for 5: Top reasons to attend the ICX Summit

5 for 5: Top reasons to attend the ICX Summit

There are a multitude of reasons to attend the upcoming ICX Summit being held in Dallas in June. Here are five top reasons not to miss the annual event from Networld Media Group, which publishes Mobile Payments Today.

PayPal eyes servicing SMBs with $2.2B iZettle acquisition

PayPal eyes servicing SMBs with $2.2B iZettle acquisition

PayPal made the largest acquisition in its history Thursday when it announced an agreement to purchase iZettle, commonly referred to as the European Square.

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