Alipay puts emphasis on partnerships as merchant acceptance grows in North America

Souheil Badran, president of Alipay North America, spoke Sunday at the annual Money20/20 conference in Las Vegas to give attendees the current bird's-eye view of Alipay's operations outside of China.

Will smart speakers lead to smarter payments?

With the explosive growth of the Internet of Things, and particularly of smart speakers like the Amazon Echo and Google Home, voice commands are becoming more powerful and pervasive than ever, changing the way we do everything from checking the weather to scheduling a doctor's appointment. But what about voice shopping?

How QR codes are changing e-commerce

The QR code – which has had a wild ride – is going to both speed up the e-commerce payment experience and make it more secure.

Mobile wallets: In a lull or never really a thing?

A study from JPMorgan Chase and Forrester Consulting concludes that both consumers and merchants are taking a break from adopting digital wallets as they wait for the "next wave of progress."

Will Trump's White House embrace the blockchain?

The Trump administration has expressed interest in using blockchain technology. Could this signal upcoming developments in blockchain regulation and government use?

Is blockchain for banking hype or opportunity?

The banking industry has always tended to be conservative and extremely cautious with any kind of experimentation. This is certainly true with blockchain. But it's also true that banks realize the technology does have applicability, and cannot be ignored.

Playing with the 'Pays': The bank approach to mobile payments

While there are pros and cons to a bank forging its own way with mobile payments outside the Pays, industry executives on a panel last month at the Bank Customer Experience in Chicago agreed financial institutions should be aware of, and explore, all developments in the industry.

The rise of mobile scan and go technology

The rise of 'Scan and Go' technology, coupled with other industry developments, is helping retailers to overhaul the buying experience that they offer their customers. So, what do retailers need to know about Scan and Go, and what are its benefits?

Mobile Payments Today: September's top reads

It's time for a look back at September's most-read articles and blog posts on Mobile Payments Today.

Why B2B is the next trillion-dollar payments opportunity

B2B businesses are typically older, running on what they know and what’s come before them. As a result, the $6.7 trillion B2B e-commerce opportunity remains largely untapped – and payments represent an important part of that untouched territory.

A 'prophet' reveals 5 tips FIs can use to create great customer experiences

At the Bank Customer Experience Summit this week in Chicago, retail authority Doug Stephens highlighted shifts in demographics, technology and media that are completely transforming the consumer landscape — and the very essence of retail banking.

How banks are keeping up with Venmo in attracting millennials

Designers and developers need to consider how Zelle fits within, and complements, the bank in question’s digital experience.

7 FIs, fintech providers recognized as Best in Bank Customer Experience for 2017

Networld Media Group honored seven innovators in banking and mobile technologies at a dinner and awards gala Sept. 19 in conjunction with the Bank Customer Experience Summit.

How to provide a personalized mobile retail experience at scale

Matt McGinty, chief revenue officer, Fiksu DSP, provides insight on why targeting shoppers via mobile, based on their shopping habits, can improve the consumers' relationship with the brand.

In Depth: Payments industry was (mostly) quiet this summer

Mobile Payments Today takes a look back at the top stories from the past three months.

Mobile, self-service kiosks play key role in Subway's redesigned stores

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Room for improvement: Enhancing the remittance experience

Because remittance payments are often driven by an emotional or personal motivation, they cannot be treated in the same way as a normal transaction.

Mobile Payments Today: August's best reads

It's time for a look back at August's most-read articles and blog posts on Mobile Payments Today.

Chatbots emerging as a commerce channel, but work remains to perfect the tech

There's no denying the discussions happening today about chatbots. They include chatter about artificial intelligence, conversational commerce and voice assistants such as Amazon's Alexa and Apple's Siri.

Merchants seek ways to make their mobile apps indispensable

Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.

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