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While 84 percent of shoppers are using their smartphone for retail shopping purposes, retailers are facing more than a few obstacles when it comes to downloads of a branded app.
If 2015 was a defining moment for mobile use in retail, then 2016 showed the industry what is possible as merchants continued to fine-tune their app experiences for consumers. And they will continue along that path well into 2017 and beyond.
If mobile commerce is part of your overall selling strategy, understanding the differences between e-commerce and m-commerce fraud management is critical.
Every ATMIA conference has its trending topic du jour. This year, the buzz was about cardless ATM transactions, a subject addressed in a well-attended 1-hour roundtable discussion among executives leading the charge to a card-free future.
Fraud remains a risk that mobile payments providers, as well as consumers, need to be aware of and take measures against.
Mobile payment technology is still in its relative infancy, but growing pains can be costly when it comes to new technologies seeking wider adoption.
It's time for a look back at last month's most-read articles on Mobile Payments Today.
The card network said its new partnership with the software company will focus on restaurants, hotels and retail stores.
The Everywhere Initiative, which Visa first launched in 2015, lands in Europe for the first time at Mobile World Congress.
As the mobile wallet ecosystem continues to grow and expand, there are still several barriers to entry in the restaurant industry that are making it difficult to increase consumer adoption and employee execution.
Careful consideration of the advantages and disadvantages of each available payments option will enable restaurant owners to find the one that best meets the needs and preferences of their diners.
Marketing strategies devised for millennials by older generations have been based on bad intuition, poorly curated data, and unquestioned, incomplete assumptions. That leads to bad guesses. When you're designing banking and payment systems for your next generation of customers, bad guesses can be expensive.
With the landscape of payments acceptance constantly changing and new disruptive technologies entering the market, a merchant acquirer must be constantly looking at how to adopt these solutions.
Facebook's mobile-first mentality has become a rallying cry of sorts for other companies, whether they're in the payments industry, or a retailer such as Starbucks.
It's time for a look back at January's most-read articles on Mobile Payments Today.
Starbucks said it faced operational challenges at some of its stores where mobile ordering is popular. How Starbucks responds to this challenge is something the industry will closely monitor as mobile ordering becomes a standard feature for many fast casual chains as well as a revenue generator.
One area that has lagged in innovation is financial services. While money is inherently a conservative market, many predicted that providers would innovate quickly or be replaced.
CVS, Kohl's and Wal-Mart all added payments features to their mobile apps in 2016. Target now reportedly will do the same.
The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store.
Roxanne Voidonicolas, marketing communications specialist at Sensibill, relates how financial institutions might be able to snag some market share from incumbents such as Venmo and Square Cash.