It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


How convenience stores can increase revenue with bill payment solutions

Are you connected with your traditional revenue streams flat lining? As traditional revenue streams flat line, revenue generating bill payment kiosks help increase profitability and bring customers back in store. This white paper examines how bill payment kiosks can help...

Type: White Paper

Sponsor: TIO Networks Corp.


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


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FEATURES


Mobile's role in ID verification for age-restricted merchants

Mobile identity verification is a topic that the industry often overlooks, but Michael Hagen from Mitek shares some thoughts on why it's important for certain merchants.

Talking With: NCR's Eli Rosner about the current state of omnichannel

NCR believes it is at the forefront of the ongoing changes we see in omnichannel, whether it's at a bank or retailer.

Asian mobile operators can disrupt the online payments industry

Gerri Kordes, chief business officer at Fortumo, believes the growing mobile population in the region is a good opportunity for operators there to take advantage of the growth.

March mobile payments 5 for 5: Mobile World Congress in focus

It's time for a look back at the most-read articles on Mobile Payments Today in March, and what we can learn from them.

Trends on the horizon for mobile payments

One security expert gives his predictions about what we'll see in this industry going forward.

Visa Europe's cashless pitch to Brits paints cash users as weirdos

With its new ad campaign and tagline ('It's all the change you need'), Visa Europe takes a stab at 'coin-shaming' Brits into making more contactless payments.

Mobile payments play a role in Messenger's quest to become more like WeChat

A media report recently revealed a potential plan for Facebook to add an in-store mobile payments option to Messenger. This could be another step in the company's plans to introduce a digital wallet.

Retailers ponder ways to embed loyalty into mobile wallets

What customers want is an easy way to use their fully functional mobile wallets to pay for everything from airline tickets to pharmacy items to clothing. And they'd be extra happy if their airline miles and retailer rewards balances could be incorporated into those transactions.

SXSW spotlight: Best practices from Nordstrom, REI for mobile retail integration

Providing consumers with a rewarding and successful digital experience can be tricky given integration hurdles that come into play.

Six months after the US EMV liability shift, where do we stand?

Andrew Molloy, the director of product of Ingenico Mobile Solutions, writes about the mPOS aspect of the EMV shift.

Dorsey wants Square to be synonymous with mobile payments

Square announced Wednesday as part of its first earnings report as a public company that it had received over 350,000 preorders for the company's new EMV-enabled contactless reader.

Mobile payments, IoT and wearables all the talk at Mobile World Congress

Mobile World Congress may be over, but the dust is still settling from the biggest mobile event of the year.

Google goes "hands free" with mobile payments

The company is testing what it calls a 'Hands Free' app that enables users to make and confirm purchases without a payment card or mobile wallet.

February mobile payments 5 for 5: EMV in the spotlight (again)

It's time for a look back at the most-read articles on Mobile Payments Today in February, and what we can learn from them.

Payments: The last mile of online customer intimacy

When it comes to online commerce, the point at which money changes hands has often been the moment a sale falls apart. What was a carefully crafted brand experience becomes off-putting and complicated.

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August 18-20, 2014 | Chicago

think mobile first.

CONNECT: Mobile Innovation Summit will explore the many opportunities that retail and restaurant enterprises have for leveraging mobile and digital channels to build their brands, increase sales and improve customer engagement, experience and loyalty. During this event, you will network, share ideas and learn from the brightest minds in the industry.


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